Update | Gold, Silver & Bronze Stevie Winners Announced for Sales & Customer Service

View this newsletter as a web page

March 1 2012

	Follow the Stevie Awards     Share | More Information     • Advertise • Contact Editors • Mailing List • Calendar				IN THIS ISSUE Stevie Awards for Sales & Customer Service Announce Winners in 6th Annual Competition   How a Customer Service Awards Winner IMPACTs Millions of Lives   America Means Business Webinar Scheduled for March 13 - Register Now   IN BRIEF: Steve Jobs Voted Top Executive of Past 10 Years; Silver and Bronze Stevie Awards Now Available; Apply to Judge the ABAs or IBAs   Upcoming Stevie Awards Calendar Stevie Awards for Sales & Customer Service Announce Winners in 6th Annual Competition   Tweet Winners in the Sixth Annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are vital to business success, were unveiled on Monday, February 27 during a gala ceremony in Las Vegas, Nevada. The Stevie Awards for Sales & Customer Service is the world’s leading sales awards, customer service awards, and contact center awards program.  For the first time, Stevie Awards were conferred in three levels of distinction: gold, silver and bronze.  Previously, only overall category winners have received Gold Stevie Awards. Zions First National Bank won three Gold Stevie Awards, more than any other organization in the competition. Winners of two Gold Stevie Awards are Avaya, Cloud9 Analytics, Direct Alliance, ING Direct USA, iolo Technologies, and PetRays Veterinary Telemedicine Consultants. Other notable gold winners included Boeing Commercial Airplanes, FedEx, Groupon, OnStar, Twitter, UPS, and Warner Bros. International Television Distribution.  Read the Rest of This Article ... How a Customer Service Awards Winner IMPACTs Millions of Lives   Tweet The Stevie Awards for Sales & Customer Service aren't the only Stevie Awards program in which excellent customer service is recognized. CGS Administrators, LLC in Nashville, Tennessee USA received a Stevie® Award for Customer Service Department of the Year in the customer service awards categories of The 2011 American Business Awards.  (Entries are now being accepted for the 2012 ABAs. The entry deadline is March 28 - get your entry kit here.) Here we show how this provider of services for Medicare beneficiaries is exceeding goals in customer satisfaction. An IMPACTful Provider Contact Center CGS has provided services to Centers for Medicare & Medicaid Services (CMS) since Medicare began in 1966. CGS Administrators’ core values have enabled its Provider Contact Center (PCC) to positively impact the lives of millions of government health care beneficiaries, providers, and suppliers every day. These core values are: Integrity, Making a Difference, Passion for Excellence, Always Improving, Customer Focus, and Taking Risks. These values combine to form the acronym IMPACT. IMPACT is represented in the company’s mission as: “We IMPACT lives”, and in its vision as: “To IMPACT the future of our communities and nation by being the premier administrator of government health care programs.” Providing Medicare & Medicaid Services In June 2007, CGS was awarded the largest of four Durable Medical Equipment (DME) Medicare Administrative Contracts to provide claims processing, a Provider Customer Service Program (PCSP), and administrative services to more than 80,000 DME suppliers in 17 U.S. states and territories. The CGS PCSP is a multi-tiered customer service organization responsible for Congressional inquiries, beneficiary complaint screening, written correspondence, and the Provider Outreach and Education (POE) team, which offers providers education and clarification of CMS regulations. Exceeding Goals Abbey Dyer is the CGS Director in charge of the PCSP, overseeing fewer than 100 employees in the customer service team.  Their role is to ensure that the over 13 million Medicare beneficiaries they serve receive the medical equipment they need;, and that the over 80,000 suppliers of that medical equipment receive payment—all while meeting or exceeding federal performance standards. Read the Rest of This Article... America Means Business Webinar Scheduled for March 13 - Register Now   Tweet The Stevie® Awards will host a free webinar on Tuesday, March 13 at 1:00 PM ET about America Mean Business, its landmark new event about how to start, grow, and manage a business. Register for the webinar today. The session will address the ways that your organization can become involved in and support the America Means Business program. America Means Business will take place on June 13-15, 2012 in New York City, and will be packed with educational, networking and social events. Opportunities available to your organization that will be covered in the webinar include: Presenting a session on how your organization's product and service types can be useful to aspiring entrepreneurs and small-business owners Presenting a keynote session Supporting your customers in their presentation of case-study sessions Exhibiting in the three-day exhibition Encouraging your customers to take advantage of the free registration Sponsorship  Register for the webinar today. America Means Business is presented by the Stevie® Awards, the organizer of the annual American Business Awards. America Means Business will culminate with the presentation of the 10th annual ABAs on June 18 IN BRIEF: Steve Jobs Voted Top Executive of Past 10 Years; Silver and Bronze Stevie Awards Now Available; Apply to Judge the ABAs or IBAs With 31% of the more than 1,000 votes cast, the late Steve Jobs of Apple Inc. was voted the top business leader of the past 10 years in our February poll. See the complete poll results. To help celebrate the 10th anniversary of the beginning of the Stevie Awards movement, each month this year we'll pose a new poll question that looks back on the past decade in business. The March poll opens next week, and the question will be: What's the top new product of the past 10 years? With this week's announcement of Stevie Award winners in the 6th annual Stevie Awards for Sales & Customer Service we announced our first-ever Silver and Bronze Stevie winners. With that, the Merchandise page on that program's web site has been updated with a range of new commemorative merchandise available to Gold, Silver and Bronze Stevie winners. Apply to be a preliminary-round judge in The American Business Awards and/or The International Business Awards. ABA judging begins in April, IBA judging in May. You'll learn how many of the world's top organizations are achieving success, and you'll receive a certificate of appreciation suitable for framing... Upcoming Stevie Awards Calendar March 13: America Means Business Webinar, free registration. March 28 : Entry deadline for 2012 American Business Awards. April 11: Early-bird entry deadline for 2012 International Business Awards April 25: Late entry deadline for 2012 American Business Awards. May 16 : Entry deadline for 2012 International Business Awards June 13-15: America Means Business. Celebration of entrepreneurship, featuring educational, networking, and social events throughout New York City, presented by the Stevie® Awards.

	We welcome and appreciate the forwarding of our newsletters in their entirety or in part with proper attribution. Copyright © 2012 Stevie Awards, Inc. All Rights Reserved. The Stevie Awards | 10560 Main Street | #215 | Fairfax | VA | 22030 | Phone: 703-547-8389

This message was sent to ignoble.experiment@arconati.us from: The Stevie Awards | 10560 Main Street, #215 | Fairfax, VA 22030

Email Marketing by

Manage Your Subscription