SugarCRM Catching Up to Salesforce and Microsoft; Raises $33 in Funding

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The latest news from the Call Center Software Online Community. Sponsored by Five9. Powered by TMCnet. Feature Articles SugarCRM Catching Up to Salesforce and Microsoft; Raises $33 in Funding Watch out, Salesforce and Microsoft. Open-source customer relationship management (CRM) company SugarCRM is ratcheting up the funding and may be coming for some of your business. SugarCRM, which is now the third-largest CRM vendor, has managed to carve out a rather nice niche for itself among the giants. It's also been cash flow positive since 2010 and has a user base of about one million. 8x8 Sharpens Call Centers' Cloud Presence with Advanced Chat, Conferencing Communications experts at 8x8 Inc., who recently acquired Contactual, a provider of cloud-based call center solutions, just announced several enhancements to its Virtual Office PBX phone service and a Virtual Office Pro unified communications solution. Globema Implements ViryaNet's Solution for Emitel Globema will implement and integrate ViryaNet'smobile workforce management solution for Emitel. Salesforce Adds UpsideLive Application for CRM Platform Customer relationship management (CRM) is a commonly used service for managing a company's interactions with its customers, clients and future sales prospects. A CRM uses technology to help businesses organize, automate and maintain business processes specifically involving many clients. Nimble CRM Now Offered on Google Chrome Nimble has already won awards as a Social Business Platform, but the company is now taking the next step by releasing an app in the Google Chrome Web Store. Nimble bills itself as a company allowing its clients to transform their social communities into customers for the long haul. Fiitfu Launches Enhanced CRM Solution for Network Marketing Fiitfu CRM Solutions recently unveiled an enhanced Customer Relationship Management tool, specifically for Network Marketing, allowing businesses to take extra care of their customers' activities. Fiitfu used a pre-defined follow up list to keep users up to date, prior to the introduction of the latest tools. Sage's ERP and CRM Solutions Recognized by Info-Tech Research Group Sage North America, a global supplier of business management software and services for small and midsized businesses, recently announced that Info-Tech Research Group has recognized Sage ERP X3, Sage SalesLogix and Sage CRM as Champions in its Mid-Market ERP, Large Enterprise CRM and Small Enterprise CRM vendor evaluations. Info-Tech Research Group is a source for tactical, practical Information Technology research and analysis. Church of God Selects Tracky for Member Collaboration Tracky announced a strategic alliance with Church of God, a Worldwide Association, Inc. The latest free social collaboration platform, Tracky will now be used by the religious body to collaborate among its more than 100 congregations situated in the United States, Africa, Asia, the Caribbean, Europe and Latin America - and thousands of other members worldwide. View all Communities

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