Debt Collectors Can Legally Leave Voice Messages - TMCnet's Legal eNews

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Featured Articles » You Be the Judge: Is this Use of a Predictive Dialer Illegal? » Beyonce Faces $100 Million Lawsuit over Failed Video Game Contract » Many Organizations Violating Federal Privacy Laws Using SMS Without Security » CellAntenna Asks Congress to Legalize Cell Phone Jammers for Law Enforcement Personnel   Sponsored By: Synopsis Under IP/Patents Telecom Sourcing (SUITS) The Synopsis Under IP/Patents Telecom Sourcing (SUITS) Conference launched to advance the knowledge innovators of telecommunications including developers, implementers, licenses, licensors, end users, carriers and enterprise patents. Learn how to be aware and prepare to protect your most valuable assets - individual and company patents and intellectual property stored in the Patent Eco System or being held for security. Register Today!   Top Stories » Australian Legal Sector Uses Online Carbon Management Solution » Safariland's Level IIIA Law Enforcement Vests Achieve NIJ Certification » eLaw Enhances Legal Case Management Platform » SafeAuto Selects CSC Legal Solution   From The Expert Corner May 15, 2012 Debt Collectors Can Legally Leave Voice Messages By Julie Griffin Contributing Writer Collection agencies are almost always the bad guys in the news, but, a recent case from earlier this month, Zortman v. J.C. Christensen & Associates Inc., shows that sometimes collection agencies are entitled to certain behaviors, lest they be bound by a Catch 22. In this case, analyzed by JDSUPRA, the Plaintiff, Christina Zortman filed litigation against the named defendant, a collection agency. Zortman leant her children her cell phone, and they received a subsequent message intended for their mother from the collection agency. Zortman’s stance was that the agency violated the Fair Debt Collecting Practices Act (FDCPA) by “communicating” her debt to a third-party. The judge ruled in favor of the collection agency. “Communication” is defined by the FDCPA as the “conveying of information regarding a debt directly or indirectly to any person through any medium.” The message left for Zortman never mentioned her name or the purpose of the phone call. Rather the message only revealed the number for her to contact... Read More    Featured Videos Interview with Ben Bronston    Featured Resources » Automated Listening vs. Keyword-based Monitoring » Improve Your Customers' Experience By Listening to Unstructured Feedback » Volume vs. Meaning: Effective Customer Listening Requires More Than Keywords   Featured Channels » Wireless Management » Financial Technology   legal.tmcnet.com is Your Source for the Latest Legal Technology News and Information   Sign Up For FREE    |    Visit Legal Technology Site    |    Free Magazine Subscription   Advertise With Us   General advertising Info: Click here      Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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