ONLINE EVENT: Three Keys to Creating a Better Online Customer Experience, Register Today

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Three keys to creating a better online customer experience Use it or lose it - online customers lose value with every tick of the clock and won't wait for your call Tuesday June 12, 2012 2:00pm ET/ 11:00am PT As more and more people adopt the Internet as a standard method of communication, providing a superior customer experience is imperative in this world where consumers want everything NOW! Web-generated leads and inquiries have doubled or even tripled in the last couple years. However, problems arise when companies lack the capacity or strategy to effectively respond to this increase. If you're slow to initiate contact, your lead is drifting over to your competitor's website and giving them the chance to beat you to the punch. Join InfoCision and Time Warner Cable for a TMCnet-hosted webinar on how a couple quick ticks of the clock can mean the difference between keeping or acquiring a new customer or losing them to a competitor. What Attendees will learn: Why it's more important than ever to be equipped to rapidly handle online leads and customer inquiries Why seconds count - the benefits of speed in qualifying and converting online leads How you can take customer service from a cost center to a profit center Developing a robust web-generated lead program - speed isn't the only differentiator Who should attend? CMOs Sales Directors Lead Generation Specialists Channel Managers Market Development Strategists Register Today Sponsors:		First 100 people to register have a chance at an iPad3! Share This Webinar! Speakers: Juan Ramierez Director, Sales Channel and Market Development Time Warner cable Colette Sanftleben Manager, Sales Channel and Market Development Time Warner Cable Steve Brubaker Chief of Staff InfoCision Management Corp. Mike Herston Vice President, IT Client Services InfoCision Management Corp. Moderator: Erik K. Linask Group Editorial Director, TMCnet
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