Don't Miss this ...
Hope you're having a great morning!, I just wanted to send you a note to let you know that PSS Help and TMCnet will be hosting a Webinar tomorrow at 2pm ET called:
Discover how to extend the life of IVR systems:
Upgrade to open standards and deliver an anytime any where experience with Visual IVR
Join our webinar to learn about a full managed service which can also save the disruption of moving to a hosted solution. Also, learn about PSS's App Centre legacy to VoiceXML code conversion tool for enhancing and upgrading legacy IVR systems.
What Attendees Will Learn:
- Technology options available to call center leaders to maintain, support and even enhance IVR systems that are end-of-life
- How to integrate the latest Next Gen applications using VXML into existing legacy platforms back end systems without having to
uplift all of the systems VXML - Changes and trends in the call center market, including the huge impact of social media and other channels on IVR
- How to undertake a contact center transition
- How to capitalize on the growth in smart phone use by deploying Visual IVR to improve the customer experience
Register now. Hope you can join and feel free to pass this along!
See you there,
Stefania Viscusi
Moderator
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