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2012/07/24

WEBINAR: The New Mobile World: Changing the Way You'll Service Your Customers, July 31st

INDUSTRY WEB EVENT

The New Mobile World:
Changing the Way You'll Service Your Customers

A Premium Web Event
Tuesday, July 31, 2012
11:30 AM EDT, 16:30 BST

Register Now!


iPhones, Android phones, mobile applications, mobile self-service, the need to provide consistent experiences for your customers across multiple communications channels. Join us for this no-cost web event where you'll get an extensive look at how companies can take advantage of the mobile revolution to deliver improved and expanded service experiences
for their customers, both inside and outside the contact center. Presenters include Daniel Hong, Lead Analyst at Ovum Research, and Dr. Don Brown, founder and CEO of Interactive Intelligence. Following the presentations, there will be an extensive Q&A session where our presenters will be joined by Richard Snow, Global VP & Research Director (Customer and
Contact Center) at Ventana Research, and Blair Pleasant, President & Principal Analyst at COMMfusion, responding live to audience questions.

Register Now!

 


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