Small Business Conversations on the Network Solutions Blog - Are You Sure You’re Listening to Your Customers?

 

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Here are the latest updates for ignoble.experiment@arconati.us   "Small Business Conversations on the Network Solutions Blog" - 1 new article Are You Sure You're Listening to Your Customers? More Recent Articles Search Small Business Conversations on the Network Solutions Blog Prior Mailing Archive Are You Sure You're Listening to Your Customers? Small businesses are very good at customer service—a consistent theme that we've seen in the Small Business Success Index (SBSI) Survey results since 2009. What has changed, however, is the way customers communicate in today's hyperconnected world. Customer feedback has moved from face-to-face feedback, letters, phone calls, or suggestion boxes to online discussions on websites [...] • Email to a friend • Article Search • View comments • Track comments • More Recent Articles 5 on Friday: How to Measure and Engage for Marketing Success 5 on Friday: Social Media Stats and Strategies

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