eBook: Smart Customer Communications for the New Energy Era

If you are unable to see the message below, click here to view.

This week's FierceSmartGrid is brought to you by OpenText.

eBook: Smart Customer Communications for the New Energy Era Today's utilities are under greater pressure than ever before. Gone are the days when utilities could simply focus on generation and distribution, secure in the knowledge that ratepayers would keep paying and utilities commissions would keep approving their rate cases. Instead, utilities are faced with rising infrastructure costs, the pending retirement of their skilled labor, mounting environmental mandates and shifting market realities-including the rapid build-out of the smart grid and growing demand to accommodate alternative sources of energy. In light of these dynamics, utilities need new strategies for both reducing costs and improving revenues. Notably, stronger customer engagement can help achieve both of those goals. This eBook from FierceMarkets Custom Publishing explores each of these issues and explains how utilities can leverage Enterprise Information Management (EIM) systems to improve customer communications. Click here to download today.

Want to reach 13,000+ FierceSmartGrid subscribers with your own message? Contact jfordi@fiercemarkets.com or call 202-824-5041.   About this email: In order to receive FierceSmartGrid for free, we ask that you accept an occasional email promotion from our sponsors. We carefully screen each promotion and never sell or give away your personal information. If you do not want to receive these messages, you can unsubscribe entirely from FierceSmartGrid. To unsubscribe please click here. FierceMarkets 1900 L St. NW Suite 400  Washington, DC 20036