The mini-guide to social customer service

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The mini-guide to social customer service

Build a solid foundation to grow your social customer service Everything you wanted to know about the social customer service. This mini-guide will give you an overview of this new business landscape. You'll get the highlights of what's happening and what it means for your business. Plus practical suggestions about what you should do next. The big picture Why you need to adopt new ways of listening to customers The importance of actively engaging with them How great customer service = great marketing for your business A better way for your in-house experts to collaborate New ways to measure success Plus you'll get a social customer service checklist to help you get started. Download this mini-guide to social customer service from Salesforce.com

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