Averting Modern Telecom Scams: Fraud Prevention in a VoIP World

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Averting Modern Telecom Scams: Fraud Prevention in a VoIP World

By: Alex Hoffman

Telecommunications fraud is a significant concern for communications service providers. It robs carriers of revenues, consumes valuable network resources without remuneration and leads to customer disputes and churn. A 2011 Communications Fraud Control Association (CFCA) survey estimated global telecommunications fraud loss at $40.1 billion (USD), or nearly 2 percent of worldwide telecom revenues.

Today's telecom networks and services are susceptible to many different types of fraudulent activity. VoIP introduces a variety of new security challenges for service providers and opens the door to an assortment of new scamming opportunities for fraudsters. Next-generation fixed and mobile networks are vulnerable to a wide array of increasingly sophisticated attacks...

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About Acme Packet:

Acme Packet (NASDAQ: APKT), the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, video, data and unified communications services and applications across IP networks. Our Net-Net product family fulfills demanding security, service assurance and regulatory requirements in service provider, enterprise and contact center networks. Based in Bedford, Massachusetts, Acme Packet designs and manufactures its products in the USA, selling them through over 220 reseller partners worldwide. More than 1,600 customers in 107 countries have deployed over 16,000 Acme Packet systems, including 88 of the top 100 service providers and 41 of the Fortune 100.

Acme Packet's Palladion Software Suite is a real-time network intelligence software that increases the return on investoment (ROI) of Long term Evolution (LTE), IP Multimedia Subsystem (IMS) and voice over IP (VoIP) deployments. The system allows you to be in charge of your network systems and offers advanced and vendor-independent details about the network and the devices. For more information visit www.acmepacket.com/palladion.

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