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2012/12/17

Cluster Workstations Improve Employee Communication in the Call Center

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Cluster Workstations Improve Employee Communication in the Call Center

In the call center, workstations play an important role in employee productivity. Call center furniture must be designed for comfort as well as to foster communication and collaboration. One of the recent trends is the return of cluster workstations, which have a circular setup that allows agents to work in a team environment and easily achieve the goals of the call center.

Beyond the Cookie Cutter: Cluster Workstation Design


 

Visit the Call Center Furniture Channel to learn more:
Visit and bookmark http://www.tmcnet.com/channels/call-center-furniture/



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