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2013 saw a raft of acquisitions, driven mainly by Tangoe burning their way through not one, but two IPO war chests and buying anything that wasn't firmly bolted to the floor. But they weren't the only player - take, for example the recent announcement of Citrix's proposed take-over of Zenprise. If you have read the biography of Steve Jobs you know he was a big fan of the Beatles, particularly John Lennon who after the group dissolved had a big hit single with a song (and album with the same name, "Power to the People." Thus, one would trust that Jobs might have a little bit of heartburn from the fact that it was none other than Apple that literally popped the bubble of Edison Junior, the technology product design laboratory behind the Kickstarter-crowdfunded Portable Power station POP. This as Lennon would have noted is bad karma in action. Sponsored By: SoundBite Communications WEBINAR: WEBINAR: Mobilizing Your Collections Strategy For many, the mobile phone has become their primary communications device, and text messaging is a key channel. Six billion text messages are sent every day in the US. Are you capitalizing on the power and immediacy of this device in your collections strategies? 83% of messages are opened within three minutes, yet few collections organizations leverage the power of this channel. In this webinar, Mobilizing Your Collections Strategy, find out how to increase your portfolio penetration, collect more debt faster, reach more live parties, and improve customer and debtor experience. During this 45-minute webinar, attendees will learn: - Why 80% of debt collectors are currently using or plan to incorporate mobile text messaging into their overall collections strategy
- The importance of obtaining mobile opt-in and how to stay compliant
- How to capture, and leverage, consumer preferences to maximize the immediacy of the mobile device
- Proven strategies used by leading organizations to help mobilize your collections outreach that result in a lift in payments
- What you should consider when including text messaging in your collections strategy
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Is it worth a dollar to be able to send a message to someone whom you do not know on Facebook? That is apparently what Facebook is going to find out soon. Analysts seem to agree that global service provider capital investment will grow more slowly over the next five years. Generally speaking, the expectation is that growth rates in developed countries will slow or decline, but global capex spend will continue to grow on the strength of demand for mobile services in developing countries. Fact: disasters happen. In the span of 12 months, the country has seen two storms of the century. While big storms, freak blizzards and floods are concerns, business leaders know that smaller daily distractions and disasters also play an important role in business operations and often go un-quantified. AT&T has been singled out as a leader by Gartner in the company's Magic Quadrant for MSSPs, North America report. The telecom giant also ranked high in Gartner's MarketScope for Managed Security Service reports for both Europe and the Asia/Pacific region. For those of us now feeling the pressure of getting our massive amount of holidays gifts not only purchased but wrapped and ready to be given to that special someone, cyber attackers are up to no good and are using malware to gain access to your confidential information. Malware is defined as any type of malicious software that has the ability to infiltrate your computer, working in the background so that you can't see it and ultimately stealing your personal credentials, passwords and more. Chances are, if you have a new smartphone, it can do a lot of amazing things. One of them probably isn't bending and flexing. In Samsung's future, however, this is precisely what they'll be able to do. The New York Stock Exchange would no longer be an independent company with the planned acquisition of NYSE Euronext by IntercontinentalExchange (ICE) for about $8.2 billion. The deal - announced on Thursday - leads to many benefits for both companies, such as more efficiency and future growth, as newer technology is changing the way stocks are bought and sold. Here's something you may not have known - AppCampus is a global mobile application acceleration program funded by Nokia and Microsoft and managed by Aalto University, which in turn is located in Helsinki, Finland. The release of Haunted is the first of what Microsoft, Nokia and Aalto hope will be many more high quality apps to be funded by AppCampus. It is now available at the Windows Phone store for download. The growing popularity of cloud and mobile applications along with complex and dynamic computing environments has driven application performance management (APM) to the forefront. For many top executives, APM is a central focus and a means of assuring the performance, availability and value of a new generation of business-critical applications. It's that time of year again: the holidays are in full swing, and if you are like me, your life is full of lists: gift buying lists, food shopping lists, stocking stuffer lists and maybe even naughty or nice lists. Most of us spend hours scouring online, in stores, and on mobile devices to find the perfect gifts for family and friends. Just as list making is part of the holiday gift process, compliance is always on top of the list for contact centers. On Wednesday, federal regulators ruled to broaden the longstanding privacy rules covering children's websites and mobile applications. The ruling, which expands on the Children's Online Privacy protection Act of 1998, or Coppa, will give parents more control over the data that is collected about their children. You can never be too secure or too safe! It deserves an exclamation point for the simple reason that most consumers simply aren't that careful when it comes to securing either mobile devices or even - after all these years, desktops and laptops. This year in particular we also need to add tablets and, believe it or not, gaming consoles to the list. In last week's post, I looked at the top five telecom business developments of 2012. This week, I looked at the top five telecom technology developments. Last week, I noted that wireless tended to dominate the important telecom business news - and the same holds true for telecom technology news.
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