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2013/01/07

| 01.07.13 | Verizon's fiber replacement plan gets cool reception from NYC landlords

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January 7, 2013

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Editor's Corner:
New York City needs to support Verizon's fiber switchover

Today's Top Stories:
1. Verizon's fiber replacement plan meets resistance from NYC landlords
2. France Telecom and Google entangled in peering fight
3. Procera enhances its Enterprise DPI play with Vineyard Networks acquisition
4. Colba.Net Telecom extends IPTV services to Alberta, Saskatchewan and Manitoba
5. CenturyLink consolidates network business and operations teams

Spotlight:
China's MIIT says country will have 800 million Internet users by 2015

Also Noted:
McAdam speaks at Citi investor conference; IPv6 could create new security, spam challenges Much more...

News From The Fierce Network:
1. AT&T takes on Comcast, Verizon with multiplatform U-verse Screen Pack
2. Rovi selling online video unit
3. MetroPCS' Q4 subscriber losses surprise analysts
4. More headlines...

Show Coverage:
CESLive 2013
As in past years, Fierce will be out in force at this year's CES. Phil Goldstein, Sue Marek and Mike Dano will be on the ground during the show covering all the major news. Stay tuned to this page for complete coverage of this year's Consumer Electronics Show. Read more


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Webinar: Globalstar's New "Wi-Fi" Super Highway
Tuesday, January 22nd, 11:00 am EST/ 8:00 am PST

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Editor's Corner

New York City needs to support Verizon's fiber switchover

By Samantha Bookman Comment | Forward | Twitter | Facebook | LinkedIn

Samantha Bookman, FierceTelecomA flurry of comment recently erupted over at DSL Reports on the news that landlords in six New York City buildings are actively preventing Verizon from replacing the copper plant in their buildings with fiber.

I'm not from New York, but I've watched a lot of Seinfeld, which qualifies me for… absolutely nothing. But the article immediately put me in mind of a typical Seinfeld episode. I can imagine Kramer leading a building-wide protest against "The Man" and his nefarious scheme to replace old, damaged systems with a modern, better-maintained, faster service.

The icing on this cake is the statement from Verizon, in a complaint (.pdf) to the New York State Public Service Commission filed Jan. 2, that some landlords are asking for "excessive compensation from Verizon to permit the installation of fiber optic facilities."

While the decision to go ahead and replace Verizon's copper plant with fiber was spurred by the massive damage caused to its copper lines by Hurricane Sandy, there are some legitimate qualms about the company's move.

"It ain't about kickbacks," a commenter on the DSL Reports article wrote regarding the landlords' refusal. "Management has the right to manage the building, which includes inside-wiring, and the right to prohibit disruptive installation of new facilities, no matter how coveted."

Some voice users, it was noted--particularly the elderly--didn't want to see their copper-based service yanked, for fear that they would not have voice service following a storm like Sandy. Fiber service relies on ONTs that use utility power and have just an eight-hour battery backup.

And of course, there's the fear that Verizon will use the cost of the switchover to fiber to justify more price increases for its services (certainly not an unreasonable worry).

Continue reading this Editor's Corner online

Read more about: Verizon, Editor's Corner

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Events

> Key Contact Center Trends and Priorities for the Upcoming Year - Tuesday, January 29 - 11:30 AM EST, 16:30 GMT
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Today's Top Stories

1. Verizon's fiber replacement plan meets resistance from NYC landlords

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Verizon (NYSE: VZ) is motivated to update all of the copper wiring that was damaged by Hurricane Sandy to FiOS, but that's not enough to convince landlords in six New York City apartment buildings to let them install fiber. 

These landlords claim that some tenants and residents that reside in these buildings want to keep their copper-based DSL and PSTN services.

The telco wrote in a filing with the New York Public Service Commission that a number of building owners, particularly in lower Manhattan, aren't letting Verizon install fiber cable in their buildings, which is preventing Verizon from "restoring telephone service to the tenants of those buildings."

"In many cases, the building owners' refusals have prevented Verizon from installing fiber optic facilities to some or all of the other buildings on the same city block," the telco wrote in its filing. "There are existing Verizon telecommunications customers in the affected buildings that are currently out of service due to Hurricane Sandy and the refusal of these building owners to permit Verizon to replace its damaged copper facilities with fiber optic facilities has prevented Verizon from restoring their telephone service."

Gaining access to the buildings to install fiber isn't the only problem. Some landlords are asking for what Verizon says is "excessive compensation from Verizon to permit the installation of fiber optic facilities."

Verizon could still access these six buildings if they were going to simply repair damaged copper to restore traditional POTS and DSL. Citing responses from its end-user forum, a story in Broadband DSL Reports points out that Verizon is using Sandy as an as an excuse to force people onto FiOS.

One user said that Verizon is replacing his grandmother's copper-based lines with fiber without any cost to her. Since copper-based POTS service is line powered at the CO, she could still make calls even though she did not have power for almost two weeks. And while Optical Network Terminal (ONT) devices have become more efficient in terms of size and service capabilities, they still require power and have only an eight-hour battery backup.

It's likely that the protest against FiOS installation is coming from elderly persons who don't have a computer or an Internet connection and just want their traditional landline phone service to work again.    

"I have been working on new FiOS deployment since the storm, and with the exception of 1 day I was on copper repair tickets," one Verizon employee told Broadband DSL Reports. "I have spoken with many customers that are currently refusing FiOS -- most of them prefer the reliability of POTS."  

This same employee added that other residents are happy to take the higher speed service.

Two of the advantages that Verizon will gain in switching customers from copper to FiOS are lower maintenance costs and the opportunity to upsell customers multiple services, including voice, video and data.   

In December, Jefferies, a global securities and investment banking group, wrote in a competitive analysis report that the New York City fiber replacement initiative may be part of a broader copper-to-fiber conversion effort.

Based on the comments made by Lowell McAdam, Verizon's CEO and chairman, at the UBS Financial conference in December, Jefferies wrote that "we believe 2013 could be the year when Verizon begins the copper shutdown in real earnest. According to our analysis the cost savings could be significant, and will likely lead to multi-year earnings lift."

The other implication of the ongoing fiber conversion process will also be seen on the regulatory front. Jefferies added that "we expect the reliability of FiOS demonstrated during Sandy to be a major selling point for regulatory relief of legacy TDM rules."

For more:
- Broadband DSL Reports has this article
- here's Verizon's complaint (.pdf)

Special report: It's a wrap: Counting down the major trends in 2012

Related articles:
Verizon takes advantage of Superstorm Sandy to accelerate copper-to-fiber migration
Verizon's Shammo: We'll continue to migrate problem copper customers to FiOS
Verizon's Q3 wireline earnings get a boost from consumer FiOS services
Verizon brings cloud-based unified communications to SMBs via Broadsoft

Read more about: FiOS
back to top


This week's sponsor is Aricent.
Openwave

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Tuesday, January 29th, 11am ET / 8am PT

LTE is the fastest growing communication technology of all time. In this webinar our experts will discuss how Network Equipment Manufacturers can leverage the concept of Self Organizing Networks (SON) to not only manage highly complex LTE networks but also reduce operational expenditures and enhance customer satisfaction. Register Today!


2. France Telecom and Google entangled in peering fight

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

France Telecom is the latest service provider to become engaged in a traffic peering scuffle with Google (Nasdaq: GOOG) and its Internet backbone provider Cogent Communications (Nasdaq: CCOI).

A techdirt article citing a report from broadband reporter Dave Burstein's site, said that consumers are seeing poor performance of both YouTube and other online video services such as TF1.

The telco said that it won't accept more traffic from Cogent and have asked them to pay for all of the streams their customers request. Autorite de la concurrence, France's competition regulator, approved France Telecom's charging plan.

Peering battles aren't just relegated to France, however. A similar issue emerged between Level 3 (NYSE: LVLT) and cable operator Comcast (Nasdaq: CMCSA) that emerged in 2010. In that dispute, Comcast argued that Level 3 pay for delivering extra traffic for its online video customer Netflix (Nasdaq: NFLX).

Level 3 claimed that Comcast erected a "toll booth" to block content from Level 3 online video customers like Netflix.

It's likely that this argument between Cogent and France Telecom is just one of many battles that will emerge between wholesale operators and incumbent cable operators and telcos as more consumers subscribe to and consume online video applications.

For more:
- techdirt has this article

Related articles:
Level 3, tw telecom establish peering arrangement
Level 3 to provide fiber backbone services to Time Warner Cable
Comcast says Level 3 'chose to leave' meeting aimed at resolving differences

Read more about: Google
back to top


3. Procera enhances its Enterprise DPI play with Vineyard Networks acquisition

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Procera Networks, a policy enforcement vendor, on Monday announced it is going to acquire Vineyard Networks, a move that will enable it to extend its Intelligent Policy Enforcement business deeper into the Enterprise Deep Packet Inspection (DPI) market.

Under the terms of the agreement, Procera is purchasing Vineyard for CAD 28.0 million (USD 28.3 million), a figure that includes CAD 15.4 million (USD 15.6 million) Procera common stock and CAD 12.6 million (USD 12.7 million) in cash. In addition, Procera will assume approximately CAD 500,000 (USD 507,033) of Vineyard's outstanding debt.

When Procera completes the acquisition it expects to add about $4 to $5 million to Procera's 2013 revenue, with gross margin in excess of 90 percent.

A key element of the acquisition is that Procera will immediately be able to use Vineyard to become a bigger supplier to enterprise equipment vendors.

"Vineyard enables Procera to expand our total addressable market through their OEM business to include enterprise network equipment vendors, adding the entire enterprise space along with additional opportunities in the service provider OEM market," said James Brear, Procera's president and CEO, in a release announcing the acquisition. "The addition of Vineyard, which has 34 employees mostly in engineering and product development, establishes Procera as the clear leader in the high-growth DPI market."

One of the many trends driving the need for increased enterprise DPI is the Bring Your Own Device (BYOD) trend, in which employees are using their own tablets and smartphones to access company data. This means enterprises and their service providers need greater visibility into what's traveling over their networks to ensure non-critical applications won't interfere with premium priority traffic.

Procera's timing for the Vineyard deal could not be any better as the total addressable market (TAM) for the Enterprise OEM DPI market is expected to be over $300 million in 2013.

For more:
- see the release

Special report: Streaming the Olympics: A game-changer for online video

Related article:
Olympics drain viewers from Netflix; CBS ready to up content

Read more about: deep packet inspection
back to top


4. Colba.Net Telecom extends IPTV services to Alberta, Saskatchewan and Manitoba

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Colba.Net Telecom, a Canada-based competitive service provider, on Monday said it will offer its IPTV service in three new markets: Alberta, Saskatchewan and Manitoba.

The IPTV drive follows the Canadian Radio-Television and Telecommunications Commission's (CRTC) decision to approve Colba.Net Telecom's application for  a broadcasting regional license.

Similar to other telcos like Bell Canada (NYSE: BCE) and SaskTel, Colba.Net will offer various HD channels, including a number of popular American and Canadian channels.

"By offering IPTV service, Colba.Net is now a player in the big league of telecom providers and cable distributors," said Joseph Bassili, president and CEO of Colba.Net, in a release announcing the IPTV expansion.

With an expanded IPTV offering in hand, Colba.Net will be able to effectively compete with area telcos such as SaskTel, which has been offering IPTV for a number of years over its Fiber to the Node (FTTN) network, for example. Last August, SaskTel upped the ante of its video service offerings by launching its infiNET Fiber to the Premises (FTTP) program that was set to pass 40,000 homes by the end of 2012.

However, the main leader in Canada's IPTV market in terms of subscribers is Bell Canada. In Q3 2012, Bell Canada added 42,973 new Fibe TV customers, surpassing the 200,000 subscriber mark. 

Overall, more Canadian consumers are tuning into IPTV. According to a new report by IHS Screen Digest Television Intelligence, 9.6 percent of Canadian pay TV subscriptions were with IPTV providers in Q3 2012.

For more:
- see the release

Related articles:
SaskTel lights up its FTTP network service
SaskTel names Alcatel-Lucent as key vendor in its FTTP initiative
BCE Q3 wireline revenue declines 4% despite focus on FTTx, IPTV service sets

Read more about: IPTV
back to top


5. CenturyLink consolidates network business and operations teams

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

CenturyLink (NYSE: CTL) on Thursday announced that it has realigned its management structure by combining its network services business sales and operations teams under one common organization reporting to COO Karen Puckett.

Karen Puckett, CenturyLink

Puckett: Will lead CenturyLink's combined sales & operations teams.

Effective immediately, the company will combine the business sales and operations functions that were part of the telco's Enterprise Markets Group – Network Services and Regional Markets Group organizations.

However, the reorganization does not include CenturyLink's Wholesale Markets Group (WMG) and Enterprise Markets Group – Data Hosting segments.

Meanwhile, Savvis, CenturyLink's cloud, colocation and managed hosting services subsidiary, will continue to operate as an independent organization in the Data Hosting segment. Jim Ousley and Jeff Von Deylen will also retain their roles as CEO and president of the subsidiary.

Starting in Q1 2013, the service provider will report the following four segments in its financial statements: Consumer, Business, Wholesale and Data Hosting services.

"Our business segment continues to grow, and this organizational shift streamlines our end-to-end service delivery, support and sales to our network services enterprise customers by creating one cohesive organization focused on them," said Glen Post, CenturyLink's CEO and president, in a release.

Puckett has the experience to oversee these diverse divisions. She took a lead role in two of the telco's key acquisitions: Embarq, which spurred the company's evolution from CenturyTel to CenturyLink in 2009; and Qwest, in 2011. Before that, Puckett took part in the team that integrated 1.5 million access lines from GTE, Verizon (NYSE: VZ) and Madison River.

Despite its roots as a small-town telephone company as CenturyTel,with a small handful of business customers, CenturyLink has established itself as a major business services provider.

In Q3 2012, CenturyLink reported that its Enterprise Markets division's strategic revenues increased 7.2 percent to $341 million over Q3 2011 due to strong MPLS and Ethernet sales. Likewise, the Enterprise Markets--Data Hosting segment's operating revenues were $280 million, up 8.1 percent from pro forma Q3 2011.  

For more:
- see the release

Related articles:
CenturyLink legacy declines offset by consumer IP, business gains; revenue down 1.3%
CenturyLink brings voice, IP services into 5 more CoreSite data centers
UPDATED: CenturyLink sues Portland, Ore. over new wireline phone tax
CenturyLink, Frontier protest Portland, Ore. wireline tax hike

Read more about: CenturyLink
back to top


Also Noted

TODAY'S SPOTLIGHT... China's MIIT says country will have 800 million Internet users by 2015

China will continue to be a dominant country for the Internet, with China's Ministry of Industry and Information Technology (MIIT) reporting that the user base will reach 800 million in 2015. Miao Wei, MIIT minister, said Internet usage growth will be driven by the country's "Broadband China" project, which is designed to bring fiber-based service to urban areas and expand the availability of broadband services in rural areas. Continue...

Wireline news from across the Web:

@FierceTelecom RT @MetroEthernet: The U.S. ITU Dubai conference held in December should be the start of renewed discussions on international telecommunications policy. Article | Follow @FierceTelecom

> Lowell McAdam, Verizon's chairman and CEO, is speaking at the Citi Global Internet, Media & Communications Conference in Las Vegas on Jan. 7. Release

> Current Analysis' Brian Riggs looks at what to expect from unified communications in 2013. Article

> Qualcomm introduced StreamBoost technology to optimize the performance and capacity of home networks. Release

Cable News

> Time Warner Cable plans to let subscribers watch their video service on TVs from Samsung and Sony without using a cable set-top. Article

> Fox Networks and Suddenlink Communications have struck a new carriage agreement. Article

Enterprise Communications News

> Check Point and Fortinet, which both posted double-digit year-over-year revenue growth in Q3 2012, are becoming bigger threats to Cisco and Juniper in the network security appliance market.  Article

IPTV News

> IPTV, according to an IHS Screen Digest Television Intelligence report, is "rapidly gaining momentum at the expense of incumbent cable and satellite services" in Canada. Article

> Sony is thinking about selling its own pay TV service in the U.S. market. Article

Online Video News

> Jason Kilar, Hulu's CEO, will leave the online video company in Q1 2013. Article

> RCA has introduced an Android tablet that allows users to access free live TV. Article

And finally… IPv6 may have solved the IP address space problem, but Gary Audin, president of Delphi, says the IT and telecom industry will now have to deal with new security threats and spam. Article

News From The Fierce Network:

> Accedo takes next multiscreen step with TV Everywhere product intro Post
> F5 Networks' high-end ADC appliance off to 'strong start,' says Dell'Oro Group Post

Webinars

> Globalstar's New "Wi-Fi" Super Highway - Tuesday, January 22nd, 11:00am EST/8:00 am PST

This webinar will discuss the innovative technology, public benefits, and regulatory outlook of providing a new 22 MHz channel under the existing 802.11 IEEE standard. Join to learn technical aspects of TLPS deployment and the outlook for near-term relief from the FCC. Register Now!

> Capitalizing SON – How to Implement SON for LTE to reduce OPEX and Increase Revenue - Tuesday, January 29th, 11am ET / 8am PT

LTE is the fastest growing communication technology of all time. In this webinar our experts will discuss how Network Equipment Manufacturers can leverage the concept of Self Organizing Networks (SON) to not only manage highly complex LTE networks but also reduce operational expenditures and enhance customer satisfaction. Register Today!

Events

> Key Contact Center Trends and Priorities for the Upcoming Year - Tuesday, January 29 - 11:30 AM EST, 16:30 GMT

Join us for this live web event where we will discuss the rapid change of pace in contact center technology, and how to deliver great customer experience through the adoption of cloud-based solutions, social media as well as new methods of measuring agent effectiveness. Click here to register.

> Service Provider Conference at OFC/NFOEC - March 19-21 - Anaheim, CA

Hands-on workshops, discussion panels, the Ethernet Alliance program and many more programs to help telecoms evolve their Next Generation fiber networks. Free admission to expo with more than 550 exhibitors. Network with fellow entrepreneurs and experts. Learn More.

> Fierce Innovation Awards 2012 Live Announcement of this Year's Winners - Now Available On-Demand

Please join Jason Nelson, Publisher of FierceWireless, FierceTelecom, and FierceCable as we announce the winners of the Fierce Innovation Awards 2012. Click here to RSVP today.

Jobs

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Yoh has a contract opportunity for a Field Technician I to join our client in Portland, OR. Responsibilities include developing proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems. Two to five (2-5) years of basic microwave experience required...Learn more.

> FSO Telecom Field Technician I Job - New Orleans, LA, USA – Yoh

Yoh has a contract opportunity for a FSO Telecom Field Technician to join our client in Knoxville, TN. Responsibilties include developing proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control / maintenance systems. Travel required...Learn more.

> Telecommunications Field Technician Job - Spokane, WA, USA – Yoh

Yoh has a six (6) plus month contract opportunity for a Telecommunications Field Technician to join our client in Spokane, WA. This role requires reliable transportation, and successful background, driving record and drug test prior to employment. Ability to lift and carry up to 50 lbs. is required...Learn more.

> Telecommunications Project Controls Analyst Job - Bellevue, WA, USA – Yoh

Yoh has a five (5) plus month contract opportunity for a Telecommunications Core Project Controls Analyst to join our client Bellevue, WA. Resonsonibilties include to assist with Core Network Order Fulfillment (CNOF) by working directly with Supply Chain, Warehouse, Shipping and Procurement departments, as well as Ericsson organizations. Candidate must have five (5) plus years of relevant experience...Learn more.


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