10 ways to Transform Your Customer Service Experience in 2013 - What's Hot in CRM

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Popular Articles of the Week 10 ways to Transform Your Customer Service Experience in 2013 CRM Best Practices for Small Businesses CRMXchange's Virtual Conferences Achieve 17 Percent Growth Increase in 2012 Crafts Retailer Beefs Up CRM with Epicor Deployment TargetX Releases Latest Version of Enterprise CRM Tool for Colleges Key Element of LTE Adoption is the Customer Experience KooKoo Kicks Off Its Multi-Lingual IVR Solution for Enhanced Customer Experience Angel's Outbound Campaign Manager Proactively Creates a Personalized Customer Experience Analyzing the Voice of the Customer Scheduled Callback is the Solution for Customers Who Don't like Being Kept on Hold New Year's Resolutions for Better Customer Care Caller Analytics Provides Key Insight into Virtual Office Customers Analysys Mason Recognizes Oracle's Best-in-Class Customer Care IVR and Customer Experience Solutions Bring Cheer to Poor Families in Virginia iQsim's FS400 Fax & SMS Communication Router Transforms the Customer Experience Black Box Wins ShoreTel's Circle of Excellence Award in Customer Satisfaction Eloqua Purchase Gives Oracle a Boost with its Customer Experience Cloud New Law Aims to Protect Broadband Customers by Eliminating Unnecessary Data Caps Customer Experience, Mobile Ads, Ecosystems and Dwindling Retail Margins - 2013 will be a Watershed Alorica's Business Process Outsourcing Solutions Create Customers for Life This Week's Top Downloads Your Gateway to a better 2013 An Inside Look Into How Groupon Does Support How To Support Your Customers with Twitter Advertise With Us General advertising Info: Click here    Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. FEATURED COMMUNITIES   Cloud CRM Social CRM & Mobile Care Contact Center Transformation FEATURED EVENTS FEATURED MAGAZINES SPONSORED BY

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