Don't Miss The Business Continuity Sales Window

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01/16/13 | Storage & General Computing Edition Forward to a Friend In This Issue: Building A Solid MSP Practice: Part 2 BDR Product Review Sneak Preview Mixing Private, Public Cloud Storage MSP Business Runbook — NOC And Service Desk Operations Here Is A Method That Is Helping This MSP Organize Its Billing Don't Miss The Business Continuity Sales Window

Building A Solid MSP Practice: Part 2 By Level Platforms In this presentation to an MSPU Community audience, Rob Rae, director of partner development and operations at Level Platforms (a remote monitoring and management vendor), explains how VARs can successfully transition their businesses from the traditional break/fix model to a managed services practice. Watch video... BDR Product Review Sneak Preview By Jay McCall, networking and managed services editor Last week, we featured the results of our RMM (remote monitoring and management) product reviews in our Networking newsletter and Storage and Managed Services newsletter. Both newsletters performed better than all of our 2012 Networking and Managed Services newsletters. Full article... Mixing Private, Public Cloud Storage By Brian Albright, Business Solutions magazine The emergence of cloud storage and backup offerings has met with a mixed response in the channel because of some of the integration and compensation challenges that the cloud presents. Hybrid cloud storage (combining off-site public and private cloud services) can provide new opportunities for VARs and MSPs (managed services providers) and could potentially restructure the way storage is bought and sold in the future. Full article... MSP Business Runbook — NOC And Service Desk Operations By N-able Technologies Inc. N-able has worked with over 2500 MSP’s, enabling them to define, implement, and automate managed services — from this experience they have collected current industry best practices into a complementary virtual book “The N-able NOC and Service Desk Operations Book”.  Chapters will be made available every month, this month we have chapters 1 to 8. Download this invaluable resource that guides you through the processes necessary to effectively deliver services efficiently and profitably. Full article... Here Is A Method That Is Helping This MSP Organize Its Billing By Elliot Lehman, CTO, Computronix In this video Elliot talks about how he found Tigerpaw in 2005 when they were just a small team and how he has worked with them through their evolution. Watch video... Magazine Article Don't Miss The Business Continuity Sales Window By Jay McCall, networking and managed services editor This IT solutions provider is projecting to double its sales revenue growth this year by acting quickly after Hurricane Sandy. Full article... News Agentless Backup Solution Proves To Be Core Feature In KineticD¹s Mid-Market Success Survey Reveals Need For Cloud Application Backup Datto Takes Home Over 20 Industry Awards In 2012 Avaya Delivers Open, Mobile Collaboration On Virtualized Architecture Citrix Signs Definitive Agreement To Acquire MDM Leader Zenprise Industry Webinar MSP Marketing Strategies For 2013 1/24/13; 4:00 p.m. to 12:00 p.m. EST. Get 2013 off to a rousing start by listening to this webinar on the top areas where you should be focusing your marketing strategy over the next 12 months. Our special guest in this webinar is MSP marketing expert Stuart Crawford from Ulistic. Shows And Events CharTec Thriving Profit Peer Group February 6 and 7, 2013 | Bakersfield, CA ASCII Success Summit February 21, 2013 | Laguna Marriott Dana Point, CA ASCII Success Summit March 21, 2013 | Palm Harbor, FL

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