Austria's GPN Telecom Becomes Aspect Channel Partner

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The latest news from the Call Center Software Online Community. Sponsored by Five9. Powered by TMCnet. Feature Articles Austria's GPN Telecom Becomes Aspect Channel Partner Customer contact and workforce optimization solutions provider, Aspect, is announcing a strategic partnership with Austria's GPN Telecom that will see the latter distributing Aspect's software solutions and providing the necessary implementation and support services. The two companies will also develop new projects throughout Austria and other parts of Europe. Mercedes-Benz Finance ltd., Japan Goes Live with NetSol's Contract Management System In an effort to get better control over its credit portfolio, Mercedes-Benz Finance Co., Ltd. Japan, a subsidiary of Daimler Financial Services (DFS) , decided to implement the contract management system (CMS)of the NetSol financial suite(NFS), considered to be the most robust end-to-end leasing solution currently available. Nimble Provides Free Year of Social Relationship Software Technology startups often have it tough in their formative years. Apart from trying to find their feet in the world of technology, these companies also find it difficult to arrange finances and get all of the products and services that are required to run their company successfully. Product Support Solutions Celebrates 10 Years in Business with Record Revenue When many companies are still struggling to survive due to economic crisis, Product Support Solutions is excited to unveil record revenue and net income results as well as major business expansion and growth plans for 2013. Clearwire Analyzes Customer Interactions, Measures Agent Performance with CallMiner's Eureka Clearwire, a provider of 4G broadband mobile services in the U.S., reportedly deployed CallMiner's cloud-based Eureka solution for analyzing customer interactions and measuring agent performance in its contact center. By using the network-based solution, CallMiner was able to enhance its customer service and contact center productivity with more accurate analytics. Altitude Software Wins CUSTOMER 2012 Product of the Year Award TMC, a global, integrated media company, recently recognized Altitude uCI 8, a customer interaction management suite, with the prestigious CUSTOMER 2012 Product of the Year Award. Altitude Software is a major player in unified customer interaction solutions. Hologic Selects bigtincan to Enhance Productivity of Growing Sales Force bigtincan announced that Hologic Inc., a manufacturer and supplier of premium diagnostics products, medical imaging systems and surgical products dedicated to serving the healthcare needs of women, has employed the bigtincan hub to boost the productivity of its sales force. bigtincan is the enterprise content and productivity center for mobile devices that's intelligent, secure and social. Business Notes 1: A Versatile CRM and Document Management Tool The dynamic nature of sales requires teams to be energetic, always up to date and organized if they are to succeed. But with the vast amount of information that accummulates over the course of just days, how practical is it to manage volumes of customer information professionally and still make sense of it? View all Communities

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