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2013/04/16

| 04.16.13 | Google's Schmidt hints at 'phenomenal' new Motorola phones

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April 16, 2013
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Today's Top Stories

  1. Dish, SoftBank poised for bidding war over Sprint
  2. Google's Schmidt calls Motorola's upcoming products 'phones +'
  3. Microsoft to make Windows Phones only if partners don't address market
  4. 'Latest and greatest' smartphones drive 35% of cell phone purchases
  5. Tier 1 operators say networks not shut down in aftermath of Boston explosions


Also Noted: CCA
Spotlight On... Developers rally around video ads
AT&T to sell Galaxy S4 April 30; Google Glasses won't have cellular radio and much more...

Industry Voices: Entner: How Sprint-Dish would affect Sprint shareholders, customers, competitors and the regulators

From the 'Can you hear me now?' guy to Catherine Zeta-Jones: Top 10 wireless carrier spokespeople
FierceWireless has come up with the following top 10 carrier spokespeople. We ranked them based on several criteria, including their duration as spokespeople, how recognizable they are, and, subjectively, what impact their presence and marketing message had on the brand of the carrier they represented. What do you think of our selections? Let us know in the comments!
10. Matt Bush, AT&T Rollover Minutes kid
9. Joan Cusack, U.S. Cellular
8. Richard Branson, Virgin Mobile
7. Chad Brokaw, Alltel
6. Luke Wilson, AT&T Mobility
5. Dan Hesse, Sprint Nextel
4. Carly Foulkes, T-Mobile USA
3. Catherine Zeta-Jones, T-Mobile USA
2. Brian Baker, Sprint's 'Trenchcoat guy'
1. Paul Marcarelli, Verizon Wireless' 'Test Man'


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News From Across the Wireless Industry:
1. Google: Mobile browser access speeds surge 30% from 2012
2. Evans Data sees 57% rise in developer program participation
3. How Google Drive is changing the app development experience


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eBook | Avoiding the Pitfalls of Android Fragmentation

Fragmentation between the multiple Android operating systems continues to plague device makers, developers and wireless operators. This eBook explores ways to overcome these challenges. Download for free today.



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> UTC TELECOM 2013 - May 15-17 - Houston, TX
> Andrew Seybold Wireless University at CTIA 2013 - May 20, 2013 - Las Vegas, Nevada
> The App Summit - May 21, 2013 - Las Vegas, NV
> World of Tablets at CTIA 2013 - May 22, 2013 - Las Vegas, NV
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> eBook: Smarter Service: The Contract Center of the Future
> eBook: How to Get a Return on Knowledge in a Big Data World
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> Research: How to Unlock Knowledge from Big, Unstructured Data to Improve Customer Service
> eBook: The Promise of VoLTE
> Whitepaper: Cisco Small Cell Solution: Reduce Costs, Improve Coverage
> New White Papers on Wi-Fi Offload ? Why & How
> Managing Customer Data Privacy
> eBook: eBook | Avoiding the Pitfalls of Android Fragmentation

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Today's Top News

1. Dish, SoftBank poised for bidding war over Sprint

By Mike Dano Comment | Forward | Twitter | Facebook | LinkedIn

Dish Network's (NASDAQ: DISH) surprise $25.5 billion bid for Sprint Nextel (NYSE:S) may spark a bidding war between Dish and Japan's SoftBank over the United States' third-largest wireless carrier, according to comments from shareholders and investment analysts. Further, the situation likely won't get straightened out anytime soon, given the difficulty of comparing the two complex transactions.

For its part, SoftBank said Dish's bid for Sprint won't derail SoftBank's plans to acquire 70 percent of Sprint for $20.1 billion.

"SoftBank believes that the agreed terms of our transaction with Sprint offer Sprint shareholders superior short and long term benefits to Dish's highly conditional preliminary proposal," SoftBank said on its website. "The SoftBank-Sprint transaction is in the advanced stages of receiving the necessary approvals, and we expect to consummate the transaction on July 1, 2013 with the terms already agreed."

Analysts agreed that SoftBank founder Masayoshi Son is a rare risk-taker in an otherwise staid Japanese business market, and he likely will fight back against Dish Chairman Charlie Ergen's bid for Sprint.

"The issue for Son is that he wants to build a global company, he promised to do that. This is probably the one shot he has of doing that, and I don't think he's going to walk away," Neil Juggins, a Hong Kong-based analyst at JI Asia, an affiliate of Societe Generale, told Reuters.

"Softbank is keen on buying Sprint and will probably raise its offer if the rival bidder doesn't back down," Mitsushige Akino, head fund manager at Ichiyoshi Investment Management Co. in Tokyo, told Bloomberg.

However, SoftBank investors are concerned that will mean the company will need to raise more money to increase its bid for Sprint. SoftBank's stock suffered its biggest decline since October after Dish announced its bid for Sprint yesterday. Further, the falling value of Japan's yen could complicate SoftBank's attempts to counter Dish.

Interestingly, SoftBank could potentially make as much as $4 billion if its deal with Sprint collapses. As the Wall Street Journal pointed out, SoftBank would receive $600 million if Sprint ultimately rejects its offer, which combined with SoftBank's convertible bond and the remaining money it owes Sprint shareholders could net SoftBank a windfall if its deal with Sprint falls apart.

For its part, Dish argued that its offer is worth 13 percent more than SoftBank's offer, and Dish said its transaction would leave Sprint stockholders with 32 percent of the combined Dish and Sprint, while SoftBank's offer would only leave Sprint stockholders with 30 percent of the resulting company.

And, in an interview with the Wall Street Journal, Ergen said Dish will use Sprint to deliver mobile video services that would upend the market for wireless and TV. He also said the company could provide advanced advertising products since it could track users' behavior both in their homes and while they're out and about. "We can offer a much, much more compelling product that differentiates away from things like data caps and bits and bytes," Ergen told WSJ.

Sprint yesterday said it will evaluate Dish's bid and declined to comment further.

Sprint will have a difficult time assessing the two deals, noted WSJ columnist Ronald Barusch. On one hand, SoftBank's offer represents a cash infusion that would likely allow Sprint's management to largely retain the company's corporate structure. Dish's bid, on the other hand, would ultimately mean a merging of Dish and Sprint's management, which might cause concern among Sprint's middle management, customer service and other departments.

"At the very least, the Sprint executives will be required to execute Dish's transformative business plan," Barusch wrote.

Further, Sprint's shareholders will have to decide whether SoftBank's cash infusion is ultimately more valuable than Dish's promise to leverage Sprint in a market evolution. And Dish isn't the first TV operator to harbor wireless ambitions that include Sprint: Pivot was the now-failed joint venture among Sprint and cable companies Comcast, Time Warner, Cable, Cox Communications and Brighthouse Networks. The effort too was intended to use wireless to deliver mobile video programming. Pivot collapse due to lack of consumer interest.

For more:
- see this AllThingsD article
- see these four WSJ articles (sub. req.)
- see these two Reuters articles
- see this Bloomberg article

Related Articles:
Sprint's plans in limbo thanks to Dish's $25.5B offer and Verizon's play for Clearwire
Dish makes $25.5B offer to buy Sprint, countering Softbank
Dish amasses $10B cash pile as questions swirl over its plans
Report: Worries about Chinese vendors weigh on Sprint/Softbank deal
FCC's Genachowski says review of Sprint/Softbank deal is on track
Clearwire shareholder Crest puts up more resistance to Sprint deal

Read more about: Sprint
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2. Google's Schmidt calls Motorola's upcoming products 'phones +'

By Phil Goldstein Comment | Forward | Twitter | Facebook | LinkedIn

NEW YORK--Google (NASDAQ:GOOG) Executive Chairman Eric Schmidt said that Motorola Mobility's upcoming products will be innovative and described them, somewhat mysteriously, as "phones+"

Google Executive Chairman Eric Schmidt

Google Executive Chairman Eric Schmidt talks about Android.

"They have a new set of products which I have seen and they are phenomenal," Schmidt said here at AllThingsD's D: Dive Into Mobile conference. While he noted that "Android is a very tough, competitive market," he told the audience here to "witness this next generation of technology. Think of it as phones+."

Motorola is reportedly working on a so-called "X-Phone," an advanced Android device. During Google's fourth-quarter earnings conference call, CEO Larry Page said that he was "excited" about the future of Motorola's business. He said that "the opportunities are endless" for innovation in a multi-screen world.

"Think about your devices, battery life is a huge issue. You shouldn't have to worry about constantly recharging your phone," he said, according to a Seeking Alpha transcript. "When you drop your phone, it shouldn't go splat. Everything should be done faster and easier." Those comments were similar to ones Page made to Wired about the potential for mobile hardware innovation.

Schmidt also said that while there are 750 million Android devices now through 320 operators in 160 countries, and there are 1.5 million sales or activations of Android every day, there is more room to grow. "We will cross a billion [Android devices activated] in the next six to nine months," he said, adding that the industry is "nearing 2 billion within a year or two."

"I think Android is by far the primary vehicle by which people use smartphones," he said, especially as prices continue to come down.

Schmidt also downplayed any notion of tension between Google and Samsung Electronics, the world's largest handset and smartphone maker and the biggest Android device maker. According to research firm Gartner, in the fourth quarter Samsung commanded more than 42.5 percent of the Android market globally, and the next vendor had just 6 percent share. Media reports, including in the Wall Street Journal, have said Google has grown worried about Samsung exercising more influence in its relationship with Google. Schmidt called the reports of such tension inaccurate.

"Obviously we want a competitive market," he said. However, he said "the Samsung relationship has turned out to be a defining one" and that Google is glad Samsung has embraced Android as much as it has. 

Separately, Andy Rubin, the former head of Android, said Android was originally conceived as a way to create a world of "smart cameras" that connected to PCs, but was soon reworked for smartphones.

"The exact same platform, the exact same operating system we built for cameras, that became Android for cellphones," said Rubin, who spoke at an economic summit in Tokyo, according to IDG News Services.

Rubin, who stepped down from his Android post in March, said he would continue to create products for consumers. "I can pretty much guarantee you that whatever I do next it's going to be something that delights consumers," he said.

Rubin was replaced with Sundar Pichai, Google's senior vice president of Chrome and Apps, who took on Rubin's Android duties in addition to his existing work. Schmidt said the market should not read too much into the move or interpret it as a precursor to a merging of Android and Chrome.

"You don't want the [organization] design to drive product design," he said. "You want to build outstanding products."

Schmidt also praised Facebook's (NASDAQ:FB) Home for Android user interface, and said it was a marker of Android's openness. He said Google would not try to block Home if it became popular. "It would be counter to our public statements, our policies, our religion," he said.

"I think it's fantastic," Schmidt said. "This is what open source is about. Open source means open source. I think it's wonderful. It's experimentation, it's new ideas, it's creativity."

For more:
- see this Engadget article
- see this IDG News Service article

Related Articles:
Google's Rubin steps down as Android chief
Samsung exec disputes notion of tension with Google over Android
Samsung scraps Bada OS, folds it into Tizen
Gartner: Samsung's sales dominance overshadowing Android brand
Motorola's mobile revenue plunges in Q4, Google reports

Read more about: Android, Google, Eric Schmidt
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3. Microsoft to make Windows Phones only if partners don't address market

By Phil Goldstein Comment | Forward | Twitter | Facebook | LinkedIn

NEW YORK--Microsoft (NASDAQ:MSFT) has no current plans to build its own Windows Phone smartphone and would only do so if partners like Nokia (NYSE:NOK) and HTC are not making the most of the platform and addressing the market.

Terry Myerson, corporate vice president of Microsoft's Windows Phone divison,

Terry Myerson, corporate vice president of Microsoft's Windows Phone divison, discusses Windows Phone.

"It would have to be something where Nokia or HTC or one of our primary partners was not providing the consumer experience we think is possible with our platform," Terry Myerson, the corporate vice president of Microsoft's Windows Phone division, said here at AllThingsD's D: Dive Into Mobile conference.

Nokia said in March that if Microsoft builds its own branded Surface smartphone, the move could hurt Nokia's business.

"Microsoft may make strategic decisions or changes that may be detrimental to us," Nokia acknowledged in a recent Securities and Exchange Commission filing. "For example, in addition to the Surface tablet, Microsoft may broaden its strategy to sell other mobile devices under its own brand, including smartphones. This could lead Microsoft to focus more on its own devices and less on mobile devices of other manufacturers that operate on the Windows Phone platform, including Nokia."

Myerson said that all of Microsoft's energy is focused on its partners. "We want the partners building Windows Phones to be successful with Windows Phones," he said, noting that Microsoft is not pushing aggressively to add more OEM partners (other Windows Phone manufacturers include Samsung Electronics, Huawei and ZTE). "We're very focused on making our core partners successful right now."

The Microsoft executive also said the company is finding more traction with its Windows Phone platform in markets where operators do not subsidize smartphones, a situation he said doesn't garner much media attention. Myerson repeatedly said that Windows Phone is like a "well-funded startup" inside Microsoft.

Myerson said that Apple (NASDAQ:AAPL) and Samsung build their best devices for $650, prices that are reduced by carrier subsidies to $200 or so. "If every phone is [subsidized down to] $200 regardless of what price it is, then we're the challenger going up the incumbents at the same price," he said. "That as a playing field is a little harder."

Microsoft has had a tough time gaining traction with Windows Phone. Research firm Gartner reported that Microsoft captured 3 percent of the global smartphone market in the fourth quarter of 2012, up from 1.8 percent in the year-ago period. IDC reported similar numbers, giving Microsoft 2.6 percent of the global smartphone market in the fourth quarter, up from 1.5 percent in the fourth quarter of 2011.

In a bit of a light-hearted note, Myerson said the he enjoys working for Microsoft CEO Steve Ballmer, and said he is an "intense but loveable everyday guy. I love the guy."

Related Articles:
Microsoft targets mid-2014 to terminate Windows Phone 8, 7.8 support
Nokia warns that a Microsoft Surface smartphone is a risk
Microsoft exec: We're getting enough carrier support
Microsoft's initial mobile strategy 'clearly a mistake,' Bill Gates says
Microsoft: No 'Plan B' for mobile beyond Windows Phone

Read more about: Surface phone, Terry Myerson
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4. 'Latest and greatest' smartphones drive 35% of cell phone purchases

By Mike Dano Comment | Forward | Twitter | Facebook | LinkedIn

New research shows that smartphones continue to drive consumers' wireless purchases, with 35 percent of respondents in a new survey saying that they purchased their phone to obtain the "latest and greatest device," up from 25 percent last year.

Click here to see survey responses to Google and Compete's question, "Why did you purchase this cell phone."

The findings come from a survey on the shopping habits of those purchasing wireless devices and services, directed by Google (NASDAQ:GOOG) and Compete. The survey, conducted in November, relied on Compete's panel of 2 million Americans and analyzed the behavior of cell phone purchasers backward from the point of sale.

The survey found that the leading driver for cell phone sales was wireless customers' upgrade eligibility, meaning that their two-year contracts were expiring and they were able to obtain a new phone at a subsidized price. According to the survey, 42 percent of cell phone buyers purchased their device because there were eligible for an upgrade. However, that figure was down 9 percent from the previous year, which indicates that cell phone sales are not as tightly tied to service contracts as they used to be.

In a finding that could be concerning to wireless carriers, 32 percent of respondents selected a phone first and then selected a carrier--and 48 percent of shoppers who switched carriers selected a phone ?rst and then selected a carrier. Moreover, one in three shoppers switched carriers (up 39 percent year-over-year) and nearly half (around 47 percent) considered two or more carriers when shopping for a phone (up 193 percent year-over-year).

Click here to see survey responses to Google and Compete's question on "How important were each of the following features to you when shopping for a cell phone?"

The survey also found that interest in 4G and no-contract plans continues to grow. According to the findings, 31 percent more people consider 4G availability important, compared with the survey last year, and 41 percent more people consider no-contract plans important. The most important factor was network reliability, with 85 percent of respondents citing it as very important when shopping for a cell phone.

The findings from Google and Compete indicate Americans continue to focus on smartphones as the center of their shopping experience. According to comScore, the most popular smartphone manufacturer in the United States in February was Apple (NASDAQ:AAPL), followed by Samsung, HTC, Motorola and LG.

For more:
- see this Google post

Related Articles:
T-Mobile launches iPhone assault with installment plan, trade-ins and ad blitz
The ripple effect: How the iPhone impacted the way carriers do business
The four key factors driving the U.S. prepaid market for wireless

Read more about: Google
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5. Tier 1 operators say networks not shut down in aftermath of Boston explosions

By Sue Marek Comment | Forward | Twitter | Facebook | LinkedIn

Tier 1 wireless carriers Verizon Wireless (NYSE:VZ), AT&T Mobility ( NYSE:T), Sprint Nextel (NYSE:S) and T-Mobile USA said that their networks are fully operational in the aftermath of Monday's explosions in downtown Boston near the Boston Marathon finish line despite reports by the Associated Press that said Boston Police had ordered a shutdown of cellular service throughout the city.

All Tier 1 operators reported that their networks experienced an overwhelming amount of traffic during the crisis and that made it difficult for people to make and receive calls. In the aftermath of the explosions, the carriers recommended that customers use text messaging to communicate and refrain from making voice calls to help ease the congestion.

Verizon spokesman Tom Pica said that Verizon enhanced its network voice capacity to enable additional calling in the Copley Square area of Boston. "There was no damage to the Verizon Wireless network, which is seeing elevated calling and data usage throughout the region since the explosions occurred," Pica told FierceWireless.

Likewise, AT&T noted that it was keeping its temporary Wi-Fi network that it had in place for the Boston Marathon turned up for an extended amount of time to help ease communications.

Sprint said it experienced some minor call blocking on the company's Boston network due to increased traffic but added that it had augmented network capacity along the Boston Marathon route in preparation for the race. 

Nevertheless, Monday's crisis in Boston highlights the fact that intentional cellular disruptions can be ordered by the government in the event of an emergency. According to The Verge, the government has a framework, called Standard Operating Procedure 303, that details an orderly shutdown of a network and the re-establishment of the service after the emergency has passed. 

In August 2011, San Francisco's Bay Area Transit Authority ordered a temporary disruption of cellular phone service in four downtown San Francisco subway stations to thwart an anticipated protest. The BART officials faced intense scrutiny over their decision and the FCC later said it would look into the situation.

For more:  
- see this Boston Globe article
- see this The Verge article
- see this AP article

Related Articles:
FCC to investigate San Francisco BART's wireless service shutdown
BART in cell phone shutdown imbroglio
San Francisco's BART directors agree to limit shutdowns of wireless system

Read more about: Verizon Wireless, Sprint
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Also Noted

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Competitive Carriers Global Expo. April 17-19, New Orleans, LA. Register Today.


SPOTLIGHT ON... Developers rally around video ads

Video ads are growing into a new and potentially lucrative business for mobile developers. Developers are already using videos to promote their apps, and video ads for apps can sometimes generate far more interest among viewers than standard banner ads. Further, in-app video ads could also generate some much-needed income for developers who display the ads in their apps. A growing number of vendors, including Vungle and AdColony, have targeted this space for growth, and their initial results are encouraging. Specifically, late last year Flurry said one of the customers of its AppCircle Clips found consumers acquired through video ads used apps 43 percent more often and played 23 percent longer per session than users acquired through traditional banner ads. And Vungle, an in-app ad network that came out of private beta last year, has case studies that show developers generating conversion rates above 0.65 percent with video ads. Special Report.

Quick news from around the Web.

@FierceWireless: Google, Millennial Media executives debate future of mobile advertising #dmobile $GOOG $MM Article | Follow@FierceWireless

> AT&T Mobility will begin selling the Samsung Galaxy S4 April 30 starting at $200. Article

> One analyst believes Apple will sell 75 million low-cost iPhones next year. Article

> Samsung is under investigation for bashing HTC online. Article

> Android founder Andy Rubin said the effort initially started as a way to make an operating system for a camera. Article

> Huawei reiterated its desire to succeed in smartphones. Article (sub. req.)

> There are four Apple executives who are making more money than Apple CEO Tim Cook. Article

> Google Glasses won't have a cellular radio. Article

> According to Arthur D. Little, mobile operators' revenues will decline until at least 2016. Article

> One analyst reported that demand is high in Asia for the BlackBerry Z10. Article

> The government sequester could affect sales at Verizon Wireless and AT&T Mobility. Article

Mobile Content News

> Mobile browser page load speeds have accelerated around 30 percent over the last 12 months, Google reports. Article

> Facebook is not in discussions to extend its Home launcher from Google's Android to Apple's iOS and Microsoft's Windows Phone, The Next Web reports. Article

> Google rolled out an updated version of its YouTube video application for Apple's iOS, highlighted by support for live streaming. Article

Mobile Developer News

> Google Drive is changing the app development experience. Article

> Evans Data reported a 57 percent increase in developer program participation. Article

And finally… How Microsoft quietly built the city of the future. Article


Industry Voices

Entner: How Sprint-Dish would affect Sprint shareholders, customers, competitors and the regulators

Comment | Forward | Twitter | Facebook | LinkedIn

Roger Entner Recon Analytics

Roger Entner

Dish Network just threw its hat into another merger ring with its $25.5 billion bid to acquire Sprint. This follows Dish's bid to purchase Clearwire, which Sprint was already in the process of purchasing. Dish's announcement followed Friday's news that Verizon Wireless is offering to purchase some spectrum from Clearwire, all while Crest Financial is adamantly opposing Sprint's proposed purchase of Clearwire. It looks like Sprint can't catch a break here. Let's look at how the different constituents--Sprint shareholders, Sprint as the company, Sprint's customers, Sprint's competitors, and the regulator--are affected:

Sprint shareholders are going to get more money. The SoftBank offer values Sprint at slightly over $20 billion, while Dish's offer values Sprint at over $25 billion. It is quite possible that SoftBank will sweeten its offer to top that of Dish Network.

Sprint as a company is going to experience a longer phase of uncertainty. The company's direction, while not in limbo, will remain on the same course as it is now so as to preserve the opportunity to change direction for the new owners. Unfortunately for Sprint the current course includes postpaid customer losses and a course adjustment is very much needed. This is especially the case since T-Mobile has just announced a brand new positioning and Sprint as the other nationwide value leader brand needs to respond to it. The increased ability to bundle products with Dish could help make Sprint an integrated media company, an idea former Sprint CEO Gary Forsee always championed--unfortunately before its time. Maybe the time is right for Charlie Ergen? What speaks for SoftBank is its expertise in running wireless networks and its deep pockets. Bringing Sprint's network up to par after years of underinvestment will require significant financial resources which SoftBank has in abundance...Continued

More

Read more about: roger entner
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Events


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> Competitive Carriers Global Expo - April 17-19 - New Orleans

CCA is the premier trade show and conference for the competitive mobile ecosystem and brings together decision-makers for networking, learning and sharing best practices. CCA is the nation's leading association for competitive wireless providers. To register www.ccaevents.org.

> BlackBerry Jam for Developers - May 14-16 - Orlando, Florida

Ready to create innovative social experiences or engaging, in-demand mobile apps? BlackBerry® Jam Americas at BlackBerry Live™ is your opportunity to gain valuable knowledge direct from BlackBerry experts. Take your development platform to the next level. Register today!

 

> UTC TELECOM 2013 - May 15-17 - Houston, TX

Gain critical knowledge through education, networking, and access to cutting-edge information and communication technologies and services from the industry’s leading technology experts. UTC TELECOM is the vehicle to deliver your future. Register online today.

> Andrew Seybold Wireless University at CTIA 2013 - May 20, 2013 - Las Vegas, Nevada

LTE worldwide broadband standard is changing wireless forever. Delve into the technologies, spectrum, deployments, ecosystems, and devices. Understand the implications. More information at www.andrewseybold.com

> The App Summit - May 21, 2013 - Las Vegas, NV

The annual international conference on multi-platform apps. Join us for our seventh event in Las Vegas as we bring together the top companies from around the globe that will help shape the future of applications and mobile web. Official Partner event of CTIA 2013 www.theappsummit.net.

> World of Tablets at CTIA 2013 - May 22, 2013 - Las Vegas, NV

Don't miss the longest running event dedicated to tablet strategies for the consumer and enterprise. The World of Tablets has consistently lead the tablet revolution by bringing together industry thought leaders. Visit www.tabletsevent.com.

 

> Fierce Innovation Awards 2012 Live Announcement of this Year's Winners - Now Available On-Demand

Please join Jason Nelson, Publisher of FierceWireless, FierceTelecom, and FierceCable as we announce the winners of the Fierce Innovation Awards 2012. Click here to RSVP today.



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> eBook: Smarter Service: The Contract Center of the Future

This eBook explores the challenges facing traditional contact centers and the benefits of deploying the contact center of the future. You'll find links to further resources on the final page. Download today.

> eBook: How to Get a Return on Knowledge in a Big Data World

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> Whitepaper: VoLTE: Why, When and How?

This whitepaper will argue that VoLTE creates a significant opportunity for operators, but warns that the evolution from existing voice services will place before them a number of serious challenges. Read More.

> Research: How to Unlock Knowledge from Big, Unstructured Data to Improve Customer Service

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> eBook: The Promise of VoLTE

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> Whitepaper: Cisco Small Cell Solution: Reduce Costs, Improve Coverage

Address the challenge of mobile service coverage and expand network capacity with the Cisco Licensed Small Cell Solution. Using small cells, service providers extend voice and data services to mobile subscribers while offloading traffic. Read this whitepaper today.

> New White Papers on Wi-Fi Offload ? Why & How

Learn the "Why" and "How" of seamless Wi-Fi offload, a huge business opportunity for mobile carriers, with two new white papers from Aptilo Networks, the leading provider of mobile data offloading solutions, and written by independent analyst Claus Hetting. Click here for free white paper access.

> Managing Customer Data Privacy

Issues, perspectives and policies surrounding the management of customer data privacy, including the gathering and sharing of personal identity data, and an overview of privacy regulations in North America and the European Union. Learn more today.

> eBook: eBook | Avoiding the Pitfalls of Android Fragmentation

Fragmentation between the multiple Android operating systems continues to plague device makers, developers and wireless operators. This eBook explores ways to overcome these challenges. Download for free today.



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Cricket Communications, a subsidiary of Leap Wireless, is the pioneer and leader in delivering innovative value-rich prepaid wireless with no long-term contracts. Responsibilities include developing eLearning content and managing all training rollouts. 5 years' experience in eLearning and training content development required. Telecommunications experience preferred...Learn More.

> Need a job? Need to hire? Visit FierceWirelessJobs

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