The New Requirements for Business Service Management

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	The New Requirements for Business Service Management In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. They may even be delivered by a third-party vendor rather than the IT organization responsible for the health of the overall service. This only exacerbates the operational challenges that IT faces today. To serve the business more effectively, IT needs a new approach to managing operations. Read this white paper to learn how business service management (BSM) has what it takes to connect all the layers to keep up with changes in a dynamic environment. DOWNLOAD
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