WEBINAR: 5 Key Strategies to Manage Lync Enabled UC Ecosystems

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Taming the Collaboration Beast: 5 Key Strategies to Manage Lync Enabled UC Ecosystems Tuesday October 22, 2013 2pm EDT / 11am PDT SIGN ME UP! You've heard the hype, seen the demos, and possibly already deployed Unified Communications technologies to gain the business benefits of collaboration, mobility, presence, and increased productivity for your workforce and clients. Regardless of the technologies you choose, the adoption of UC can create chaos and complexity within your infrastructure and staff, posing serious challenges and risks to achieving the promised payback. How do you successfully integrate UC technologies such as Microsoft Lync into your communications infrastructure, and ensure the quality, performance, and availability of both traditional voice and UC collaboration services? What operational support structure is necessary to support the Lync-enabled UC ecosystem, and how do you take your voice, IT and UC team forward into an effective and cost-efficient model? Get answers to these critical questions and more when you join Tone Software UC experts Paul Wiggins and Colette Kovacs for an informative webinar on making the Lync-enabled UC ecosystem work for you and your business. Enterprises and Service Providers alike will benefit from key strategies you can use today to minimize chaos and complexity, and successfully manage quality, performance and availability across your entire ecosystem - from your network edge to every desktop. What Attendees will learn: Key strategies and tactics to overcome complexity and chaos when integrating UC technologies such as Microsoft Lync into your communications infrastructure. The critical steps necessary to ensure quality, performance, and availability of the voice and UC services your business requires. How to equip and empower your voice, IT, network, and UC teams to operate more effectively and cost efficiently to support Lync enabled UC ecosystems. Ways to ensure your overall UC delivery paradigm is properly architected and aligned to meet the service expectations of users, clients, and stakeholders. Who should attend: CIOs, Directors, and IT Managers of Enterprise VoIP, UC and Network teams responsible for delivering communications services to their organizations. Telecom Managers, Voice Network Managers, and UC Managers responsible for building and supporting UC networks and infrastructures. Managed Service Providers that need to cost effectively deliver UC solutions and services to their clients, while driving service revenues and profitability. Register Today Sponsors:		Presenters: Paul Wiggins, Director of Convergence Technologies, Tone Software Paul Wiggins is the director of convergence technologies for Tone Software Corporation, a global provider of service assurance solutions for VoIP, UC, and IT infrastructures. With over 14 years of VoIP, UC, and telecommunications experience, Paul leads the strategic alignment of Tone's ReliaTel® VoIP QoS Management and Voice Service Assurance Solution with the evolving needs of both enterprise and managed service provider clients. Paul's background includes extensive technical expertise and hands on development of VoIP, IP PBX, unified communications, and IPT management technologies. Prior to TONE SOFTWARE, Paul led both engineering and product management teams for communications technology companies including Communicado Inc.,SyncVoice, and Danville Engineering in Northern California. Colette Kovacs, UC Solutions Engineer, Tone Software Colette Kovacs is a UC Solutions Engineer for Tone Software Corporation, a global provider of service assurance solutions for VoIP and UC infrastructures. With over 13 years of telecommunications and networking experience, Colette utilizes her extensive expertise to guide Tone clients through the full VoIP and UC life cycle, including requirements development, solution architecture, and implementation planning. Prior to Tone Software, Colette leveraged her deep knowledge of MPLS, LAN Switching and Routing, and Wireless technologies for Fortune 500 companies including Tellabs North America, Verizon, and GTE California.
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