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2013/11/21

| 11.21.13 | Verizon saves $100M in copper-to-fiber migration

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FierceTelecom

November 21, 2013

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This week's sponsors:
Amdocs
Ciena
ZyXEL
Qualcomm



Today's Top Stories:
1. Verizon cuts 600,000 repair calls thanks to 'chronic' customer migration plan
2. Ixia gets noncompliance letter from Nasdaq, faces investor lawsuit
3. Level 3 adds space to Bogota data center to accommodate cloud growth
4. United Fiber & Data wraps NJ redundant fiber ring build
5. Google Fiber launches subscriber acquisition push in Kansas City

Spotlight:
Cisco leads the super DVR market

Also Noted:
Cincinnati Bell CFO to speak at Bank of America conference; Hurricane Electric expands Eastern European presence Much more...

On the Hot Seat:
Biltz: Lumos' focus on customers key to its transformation to a fiber-centric provider

[Sponsored Content]
Executive Insights:
- Why it's Time for the Telecoms Industry to Embrace Carrier Ethernet Standards
- Read More Executive Insights

News From The Fierce Network:
1. Minson: TWC seeing increased wideband and broadband-only subscribers
2. Fox's FXX wins 'Simpsons' cable, streaming rights
3. What will the Open Compute Project mean for your data center?
4. More headlines...

The 25 Most Powerful People in U.S. Wireless and Wireline 2013
This list is a compilation of who we think are the innovators and leaders in the U.S. wireless and wireline markets. We realize that the telecom industry is a global business, and many of our candidates oversee international companies, but we selected people based upon their influence here in the United States. You may not agree with all our picks but we can assure you that this list was not compiled lightly. The Fierce editors scrutinized every person we selected to make sure we could justify their position. Let us know if you disagree with our picks or think we overlooked someone. Special Report


Get in on the discussion. Follow FierceTelecom on Twitter!


This week's sponsor is Amdocs.

Webinar: Is your strategy for small and medium-sized businesses bringing rewards?
Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT

Gain insights into where service providers are currently experiencing problems in the sales cycle, with a benchmark for the SMB market by sector, as well as ideas on how to increase efficiency. Register Today!


Sponsor: ZyXEL

Webinars

> Is your strategy for small and medium-sized businesses bringing rewards? - Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT
> LTE Advanced in unlicensed spectrum? - Tuesday, December 10th, 1pm ET /10am PT
> Unraveling the LTE Roaming Puzzle- Wednesday, December 11th, 2pm ET/ 11am PT

Marketplace

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices
> eBook: Transitioning to 100G and Beyond: The Big Picture
> Whitepaper: Your Guide to iOS 7
> Whitepaper: Next-generation Network Security
> Whitepaper: Customer Experience for Service
> eBook: Partnering For DPI Deployment
> eBook: eBook | Driving The Business Case For The Connected Car

Jobs

> Account Executive – Cablevision - Edison, NJ
> Need a job? Need to hire? Visit FierceWirelessJobs

This week's sponsor is Ciena.

eBook | Converging the Optical Core to IP

This eBook discusses the latest developments and approaches to converging the optical core to IP. In addition it will look at how service providers can use the converged optical core to handle their own internal core network needs, and deliver higher speed optical services to their enterprise and wholesale customers. Download it today.

Today's Top Stories

1. Verizon cuts 600,000 repair calls thanks to 'chronic' customer migration plan

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Verizon (NYSE: VZ) continues to make progress with migrating what it calls "chronic" copper customers to its FiOS fiber to the home (FTTH) network, an effort that helped it eliminate 600,000 repair dispatches in 2013 alone.

The telco estimated that as a result of this effort it achieved $100 million in savings.

For this year, it said that it is close to exceeding its goal of migrating 300,000 residential customers from copper to fiber. Since it began the program last year, it has migrated 500,000 lines overall. It has 6.2 million customers connected to fiber vs. 6.1 million on copper.

Besides the operational savings, what's also interesting about this migration is that those customers that get transferred to the fiber-based service tend to purchase higher speeds and bundle two or three services.

During the third quarter, the telco reported that over 40 percent of its existing FiOS customers subscribed to a Quantum tier between 50-500 Mbps.

"What we're seeing is that as these customers move over they are voluntarily buying up in speed," said Fran Shammo, CFO and EVP of Verizon during the Morgan Stanley 13th Annual Technology, Media & Telecom Conference. "We're seeing about a $20 to $30 ARPU increase once they move over from copper onto FiOS and that's just strictly on a double play."  

Besides the operational savings, Shammo added that "based on the FiOS successfulness, the wireline margin will start to increase in 2014."

For more:
- see this post

Related articles:
Verizon's Shammo: We won't buy other providers to expand internationally
Verizon's Shammo: Customers are buying FiOS speeds of 50 Mbps, above
Verizon bucks Q3 seasonal trend as FiOS drives wireline revenues to $3.7B
Verizon FiOS additions drove up consumer revenue 4.3% to $3.6 billion

Read more about: IP Migration
back to top


This week's sponsor is ZyXEL.

Explosive increase in Internet usage is driving the upgrade cycle to faster, better business networks. Here's a paper discussing some solutions.


2. Ixia gets noncompliance letter from Nasdaq, faces investor lawsuit

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Ixia's legal and financial tangles continue to mount as the test and measurement company received a noncompliance notice from the Nasdaq stock exchange because of its delay in filing its Quarterly Report on Form 10-Q for the quarter ended Sept. 30.

This news follows the resignation of the vendor's President and CEO Victor Alston.

Alston stepped down from his post in late October after the company's audit committee determined that he misstated part his academic credentials, age and early employment history.

Ixia said in a 12b-25 Notification of Late Filing with the SEC on Nov. 13 that it "is conducting an email review and performing additional procedures to ensure the accuracy of its financial information and appropriateness of its financial reporting."

The vendor said it will submit a plan to Nasdaq to regain compliance with the stock exchange's listing rules within 60 days, or by Jan. 18, 2014.

In related news, The Shareholders Foundation announced on Monday they filed a lawsuit against the vendor on the behalf of investors that purchased Ixia common stock. The suit alleges that the vendor violated federal securities laws in connection with certain false and misleading statements made between April 29, 2010 and Oct. 24, 2013.

"The plaintiff alleges that the defendants made false and/or misleading statements and/or failed to disclose that Ixia improperly recognized revenues related to its warranty and software maintenance contracts, that Ixia's Chief Executive Officer ... misstated his academic credentials and employment history, that Ixia lacked adequate internal and financial controls, and that as a result of the foregoing, Ixia's statements were materially false and misleading at all relevant times," The Shareholders Foundation wrote in their suit.

During the third quarter, the vendor reported total revenue grew to $115.4 million, up from $110.6 million in Q3 2012.

For more:
- see the Nasdaq release
- and the shareholder release

Related articles:
Ixia deepens network app visibility, enterprise capabilities with Net Optics acquisition
Ixia CEO Alston resigns over misstated academic credentials
Ixia acquires BreakingPoint Systems for $160M, bolsters security testing power

Read more about: Ixia
back to top


3. Level 3 adds space to Bogota data center to accommodate cloud growth

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Level 3 Communications (NYSE: LVLT) is adding 1,700 new square meters of space to its data center in Bogota, Colombia to accommodate local businesses' desire for cloud-based services.

Since this expansion takes place in one of its Premier Elite data centers, the service provider can use it to grow its Dynamic Enterprise Computing (DEC) cloud service to host an array of managed services.

"Demand for colocation, housing, hosting and value-added services continues to grow in Colombia as the adoption of cloud-based applications increases," said Gabriel del Campo, Level 3's senior vice president of Data Centers for Latin America, in a release.

The new center complies with Columbia's building code specifications for earthquake preparedness and industry guidelines (EIA/TIA 942) for energy and environmental conditioning from the Uptime Institute for a Tier III data center.

Because it was built with the 2N philosophy (system + system), Level 3 said it can ensure what it claims to be higher redundancy and reliability for clients that house their data at this facility.

This new data center expansion is part of what has been an aggressive facilities expansion effort in Latin America. Earlier this week, the service provider announced that it would enhance its fiber, Ethernet network in four regions, including Argentina, Brazil, Colombia and Venezuela.

For more:
- see the release

Related articles:
Level 3 expands Latin America fiber, Ethernet network to accommodate surging business growth
Level 3 CNS revenues climb to $1.4B, helping narrow losses
Level 3 gives enterprises direct network access to cloud services
Level 3 introduces SIP-based voice migration option for businesses

Read more about: Level 3 Communications
back to top


4. United Fiber & Data wraps NJ redundant fiber ring build

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

United Fiber & Data (UFD) has put the final touches on its northern New Jersey fiber network build, reaching through Harrison, across the Passaic River and landing on the banks of Newark.

This route is one lateral of a redundant ring the service provider is building to a Newark-based carrier hotel located at 165 Halsey Street.

A key focus of the network is to serve the area's financial community. It connects Newark to Manhattan and other high-profile trading and financial exchange locations in the New York and New Jersey region.

UFD will offer three main services--dark fiber, colocation and data center--to both service providers and industry verticals such as healthcare, education and the financial trading industry.

With this route complete, UFD said it has begun working on the next phase of its network build, which includes pulling cable under the streets of the city of Newark over the next few weeks.

In addition, UFD is building a separate Passaic River cross segment connecting New York and Ashburn, Va. Bypassing the traditional I-95 corridor, the network will route through New Jersey, Pennsylvania and Maryland.

As the a newcomer to the fiber-centric provider market, UFD will face a number of viable competitors including Lightower, which expanded its foothold along the East Coast via its acquisition of Sidera last year.  

For more:
- see the release

Special report: The Contenders: Dark fiber providers add a new layer of flavor on the network cake

Related articles:
United Fiber & Data enters low latency network game
Fiber to the Tower - Top wireline technologies in 2013

Read more about: dark fiber
back to top


5. Google Fiber launches subscriber acquisition push in Kansas City

By Steve Donohue Comment | Forward | Twitter | Facebook | LinkedIn

Google Fiber (Nasdaq: GOOG) launched a campaign aimed at boosting its subscriber count in the Kansas City area by the end of the year, announcing Wednesday that it will give new customers who order its 1-Gig Internet and pay TV service by Dec. 22 a free Nexus 7 tablet.

"The tablet will eventually double as your Google Fiber remote, but we bet that you'll be able to find some other useful things to do with it in the meantime," Rachel Hack, Google Fiber Kansas City community manager, wrote in a blog post. She noted that Google may not be able to install its service in new homes until spring 2014.

The promotion is available to all 180 Google "fiberhoods" in the Kansas City area, including those where deadlines have already passed for signing up for Google Fiber, Hack said.

Google's move could help it compete with Kansas City incumbent Time Warner Cable (NYSE: TWC), which recently kicked off a promotion with Samsung in which it is offering new subscribers free Galaxy tablets.

Google is charging $120 monthly for its Internet and pay TV bundle, the same price it placed on Google Fiber when it launched in fall 2012.

For more:
- see the blog post

Related articles:
TWC: New subs will have to wait 60 days for free Samsung Galaxy tablets
Google Fiber to begin taking orders from Comcast Provo subscribers in January
Google Fiber launches $10 monthly sports tier
Google Fiber kicking off mobile marketing tour

Read more about: Google Fiber, Time Warner Cable
back to top


Also Noted

This week's sponsor is Qualcomm.

Webinar: LTE Advanced in unlicensed spectrum?
Tuesday, December 10th, 1pm ET /10am PT

As the operators prepare for the looming 1000x data challenge, small cells and utilizing all spectrum resources are in the front and center. But, does it work? What is needed? Tune into this webinar to get the answers Register Today!


TODAY'S SPOTLIGHT... Cisco leads the super DVR market

Genie DVRThe cable market is fielding "super DVRs" (digital video recorders) such as Cisco's (Nasdaq: CSCO) Explorer 9800 Hybrid Video Gateway Series, which offers six tuners and 2 terabytes of storage space. The Explorer device takes the top spot on FierceCable's list of the top super DVRs. Besides Cox, Cisco's device has resonated mainly with a number of small and mid-sized cable operators including Atlantic Broadband, WideOpenWest, BendBroadband and Buckeye CableSystem. Steve Donohue sizes up the super DVR market in a new report. Read more

Wireline news from across the web:

@FierceTelecom RT @Ethernet News: Four years later: Just how big is Google Fiber's impact? Article | Follow @FierceTelecom

> Cincinnati Bell's CFO Leigh Fox will participate in the Bank of America Merrill Lynch 2013 Leveraged Finance Conference on Tuesday, Dec. 3, at 8:10 a.m. ET. Release

> Hurricane Electric has further expanded its Eastern European presence by connecting to the Budapest Internet Exchange (BIX), Balkan Internet Exchange (B-IX), Bulgarian Internet Exchange (BIX.BG), InterLAN Exchange, NetIX and the Romanian Network Internet Exchange (RoNIX). Release

Cable News

> Verizon Wireless opened its first "destination store" at the Mall of America in Bloomington, Minn., Wednesday. Article

> DirecTV said it will begin delivering on Friday live feeds from 30 cable networks to subscribers using mobile devices both inside and outside their homes. Article

Online Video News

> Fans of the TV show "The Killing," which had been canceled for the second time by the AMC network, will get to see the series conclusion thanks to Netflix. Article

Wireless News

> Sprint and Verizon Wireless are starting to roll out deals on smartphones and other devices as part of their promotions for the holiday shopping season, and other carriers are sure to be close behind. Article

> FreedomPop, a Sprint MVNO, is launching a limited bring-your-own-phone program for its nascent freemium phone service, allowing customers with off-contract and older Sprint smartphone models to bring their phones over to its service. Article

And finally … When you are ready to make the move from copper to fiber bandwidth, what level of bandwidth do you install? Article

News From The Fierce Network:

> Report: T-Mobile approached Verizon about buying 700 MHz A Block spectrum Post
> CPUC update of rate case process a long time coming Post

On the Hot Seat

Biltz: Lumos' focus on customers key to its transformation to a fiber-centric provider

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

with Tim Biltz, President & CEO of Lumos Networks

Tim Biltz, LumosTim Biltz may have spent much of his career in the wireless industry, but that experience prepared him to help transform Lumos Networks, once a rural-only telco, into a major provider of fiber-based services for enterprises and wireless operators. With a focus on solving customers' problems, Biltz has built a management team dedicated to creating a "balanced growth story between enterprise and mobility transport." Sean Buckley, senior editor of FierceTelecom, speaks with Biltz about the company's transformation as a fiber-based provider and maintaining growth in its rural ILEC business.

FierceTelecom: Can you reflect on the past year leading the company as CEO?

Tim Biltz: I could not be happier on a macro level of what's happened. I think our story of transformation has not only resonated, but the business in just 24 months has transformed from a rural LEC story to a fiber company. We have recruited a terrific team to augment the talent we had before and we have been able to raise capital to refinance the business to give us financial flexibility. I think we have been able to define our target market with a bit more precision and I think we have a very balanced growth story between enterprise and mobility transport. As a CEO, there are never enough hours in the day and there's a lot more to do, but I have to give my team a lot of credit. They have come a long way in the past 12 months.

FierceTelecom: The fiber to the cell site (FTTC) program has become a big revenue driver for Lumos. What's your approach and how big is the opportunity?

Biltz: My background is more wireless than wireline. I spent my entire career running cellular networks for wireless infrastructure companies. When I was asked to come out of retirement to run Lumos, what was attractive to me was we were going through generational demand for mobile data and it was going to be driven by the functionality and capacity of LTE. The carriers clearly start in their most dense and urban areas, which is where they are going to get the biggest bang for their buck, and then the network evolves out to the Tier 2, Tier 3 and Tier 4 markets over time. Even though some people have described on a national basis the FTTC business is mostly done, the reality is in our markets we're still in the very early stages of it. We have a couple of the national carriers now rolling out and others that haven't started.

In our markets, we typically see much larger access runs required to sites than you would have in an urban area, so the capital commitment is more significant. We started in 2012 with 140 sites and we guided this year to end with 600. We believe that within three years we can hit 1,500 sites with fiber in our markets. Wireless carriers need high quality IP and native Ethernet to handle the traffic that's coming. It's probably on a net basis about 80 percent of our growth.

FierceTelecom: In the business services market, you continue to increase your footprint of on-net fiber-fed buildings. How is your fiber-based services message resonating with the business community?

Continue reading this Hot Seat interview online

Read more about: Lumos Networks

Webinars

> Is your strategy for small and medium-sized businesses bringing rewards? - Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT

Gain insights into where service providers are currently experiencing problems in the sales cycle, with a benchmark for the SMB market by sector, as well as ideas on how to increase efficiency. Register Today!

> LTE Advanced in unlicensed spectrum? - Tuesday, December 10th, 1pm ET /10am PT

As the operators prepare for the looming 1000x data challenge, small cells and utilizing all spectrum resources are in the front and center. But, does it work? What is needed? Tune into this webinar to get the answers Register Today!

> Unraveling the LTE Roaming Puzzle- Wednesday, December 11th, 2pm ET/ 11am PT

This webinar will delve into the challenges of LTE roaming as well as explore potential solutions. Register Today!

Marketplace

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices

As Android becomes more and more popular and the preferred OS choice for many other non-mobile devices, like smart watches, ruggedized devices, cameras, TVs and others, having an over-the-air (OTA) update capability has become essential to every new Android manufacturer. Download this white paper today to learn more.

> eBook: Transitioning to 100G and Beyond: The Big Picture

As the industry moves forward to meet the enormous demand for data with video, mobile and cloud, the core networks need to transition from 10 Gbps to 100 Gbps - and beyond. Download this eBook to learn how Cisco helps provide industry-leading 100G performance and support.

> Whitepaper: Your Guide to iOS 7

he new version of iOS marks a notable improvement over the last in terms of aesthetics and features, and this guide should get you up to speed with the changes and additions to what Apple calls the world’s most powerful mobile OS. Download today!

> Whitepaper: Next-generation Network Security

Learn how Intel and McAfee are helping enterprises counter security threats. Download Now!

> Whitepaper: Customer Experience for Service

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

> eBook: Partnering For DPI Deployment

DPI in the marketplace is expected to boom in the near term. To achieve successful deployment, DPI must be tightly integrated with the specific capabilities carriers want to offer. Download to learn more!

> eBook: eBook | Driving The Business Case For The Connected Car

Outfitting automobiles with wireless connectivity has become a No.1 priority for car makers. Learn the latest on the connected car space and what it means for wireless operators, car makers and consumers. Download this eBook today.

Jobs

> Account Executive – Cablevision - Edison, NJ

The Account Executive is responsible for selling Optimum Lightpath Products and services to mid market companies in an assigned geographic area. This position will sell to new accounts as well as to existing accounts as assigned. The AE-II will generate leads by cold calling, networking and referrals as well as closing leads generated through various marketing initiatives...Learn More

> Need a job? Need to hire? Visit FierceWirelessJobs

Announcing FierceWirelessJobs, the new FierceMarkets careers site. Find the perfect job or post your openings at http://www.fiercewireless.com/jobs.


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