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2013/11/25

| 11.25.13 | Apple's fumble in enterprise opens door for Microsoft score

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Today's Top Stories:
1. Apple's fumble in enterprise opens the door for Microsoft score
2. Mobile BI fastest growing, yet least satisfying BI capability, Gartner says
3. University of Findlay's BYOD program prompts wireless network upgrade

News Scan:
Mobile shoppers short attention span
Apple misses billion dollar mark, more

Also Noted:
Apple goes 3D; Smartphone kill switch; Much more...

News From The Fierce Network:
1. Many organizations ill-prepared for today's top technologies
2. CIO not likely to be a firm's big data champion
3. CIOs still struggle with acceptance at the top

FierceMobileIT

November 25, 2013

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AT&T
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This week's sponsor is AT&T.
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Webinar: Building a Strategic Road Map for Enterprise Mobility
Wednesday, December 11th, 2pm ET/ 11am PT

This webinar will explore how to use external subject matter experts to build a customized mobility strategy based on business priorities; simplify complexity and gain control through cross-platform solutions that align with existing information systems; develop standards-based mobile applications and processes that ensure seamless mobile transition and growth. Register Today!

Sponsor: Acronis and MobileIron

Webinars

> Building great mobile apps for Marketing - Wednesday, December 4th, 2pm ET / 11am PT
> Building a Strategic Road Map for Enterprise Mobility - December 11, 2pm ET / 11am PT
> MobileIron and Acronis Deliver Secure File Access & Editing on Android - Thursday, December 12th, 11am ET /8am PT
> Moving Enterprise Apps to the Cloud – Fad or Necessity? - Wednesday, December 19th, 2pm ET / 11am PT
> Next Generation Data Center - Innovation, Transformation, and Management - Now Available On-Demand!

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> Whitepaper: Enterprise Job Scheduling: 12 Things You Should Know
> IT Made Easy with ManageEngine ServiceDesk Plus
> Whitepaper: DIY SharePoint - 6 Reasons to Enable Self-Service SharePoint Customization
> Whitepaper: Avoiding the top three challenges of custom-coded SharePoint applications
> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices
> Whitepaper: Your Guide to iOS 7
> Whitepaper: Next-generation Network Security
> Whitepaper: Customer Experience for Service
> Whitepaper: Know What Customers Want Before They Do
> Whitepaper: The Future of Sales Performance Management
> eBook: eBook | Making BYOD Work
> Whitepaper: Best Practices for Migrating to SharePoint 2013
> eBook: eBook | Content for the Mobile and Social Workforce
> eBook: eBook | Convergence of Mobility and the Cloud
> Whitepaper: Encryption of Cloud Data
> Whitepaper: Embracing Trends and Technologies: Change is in Your Hands

This week's sponsor is Kony.
UnboundID
Webinar: Building great mobile apps for Marketing
Wednesday, December 4th, 2pm ET / 11am PT

Mobile applications are a great place to forge customer connections. That means IT, developers and marketers have to partner more effectively than ever to deliver the goods. Join FierceMobileIT and learn how to create fantastic mobile apps for customers and marketers alike. Register Today!

Today's Top Stories

1. Apple's fumble in enterprise opens the door for Microsoft score

By Fred Donovan Comment | Forward | Twitter | Facebook | LinkedIn

Apple's enterprise offerings with iOS 7 are "not terribly innovative" compared with services currently offered by enterprise mobility management firms, opening the enterprise door to Microsoft and its Windows Phone platform, judges ABI Research senior analyst Jason McNicol.

The new iOS 7 enterprise features include volume purchase program control, open-in management, managed applications, single sign-on capability, per app virtual private network and enhanced enterprise mobility management vendor functionality.

"Despite the positive market buzz, iOS 7 enterprise features are unlikely to increase its enterprise presence. Plenty of market opportunity remains, especially for a company like Microsoft," McNicol writes.

"When looking at adoption trends in specific regions, we see areas where Windows Phone stands to gain significantly. For example, Windows Phone consumer adoption has been very strong in Europe. As demonstrated by the Apple and Android platforms, a growing base of consumers is a key driver for expansion into the enterprise," McNicol adds.

According to ABI's market forecast, Apple iPhone subscribers will maintain 18 percent market penetration in the smartphone market for the "foreseeable future," while Microsoft should see market penetration increase up to 6 percent by 2018.

"Surprisingly, there are quite a few similarities between Apple and Microsoft allowing for a good comparison of the two platforms. While Apple has a significant lead over Microsoft, Microsoft is learning from Apple. If Microsoft keeps its promises for enterprise features expansion, we expect it to gain market share among mobile business customers," observes Dan Shey, ABI's practice director.

In addition, Windows Phone is becoming a more popular platform for mobile app developers, with one-third of 1,600 mobile app developers surveyed by Strategy Analytics saying they would support Windows Phone next year, up from only 16 percent this year. The development of more enterprise mobile apps should make the platform more attractive to enterprise users.

For more:
- see ABI's release

Related Articles:
Windows Phone gets some respect
Apple caught in Android, Windows Phone squeeze

Read more about: ABI Research
back to top


This week's sponsor is Acronis and MobileIron.

Webinar: MobileIron and Acronis Deliver Secure File Access & Editing on Android
Thursday, December 12th, 11am ET /8am PT

Join us on December 12th to learn how Acronis mobilEcho and MobileIron AppConnect together provide a complete solution for organizations supporting Android smart phones and tablets. Register Today!


2. Mobile BI fastest growing, yet least satisfying BI capability, Gartner says

By Fred Donovan Comment | Forward | Twitter | Facebook | LinkedIn

Mobile business intelligence (BI) is the fastest growing BI capability, yet the one with the lowest satisfaction rate among BI customers surveyed by research firm Gartner.  

Gartner defines mobile BI as enabling enterprises "to deliver analytic content to mobile devices in a publishing and/or interactive mode, and takes advantage of the mobile client's location awareness."

The use of mobile BI increased a healthy 42 percent year-over-year in 2013, but the satisfaction rate was 7.8 points, last among the 15 BI capabilities covered in the survey of 1,648 customers.

Gartner says it introduced mobile BI as a new BI platform capability in the 2012 survey, when it was used only 4.4 percent of the time on average. That number soared to 30 percent usage in this year's survey.

The top three magic quadrant vendors in terms of mobile BI satisfaction rating were Logi Analytics, Targit and Panorama Necto. The top three non-magic quadrant vendors were Kofax (Altosoft), Yellowfin and Inetsoft, according to Gartner.

The research firm explains that "web-based dashboards and those delivered to mobile devices offer intuitive displays of information, including dials, gauges and traffic lights and can support near-real-time alerts from operational data sources. The use of dashboards to expand analytics to a broader range of users continues to be a high area of usage growth."

Overall, BI platforms "serve information delivery and analysis needs well, with reporting, ad hoc analysis, dashboards and interactive visualization providing the most used and most satisfactory capabilities," the report notes.

For more:
- check out the Gartner BI survey (reg. req.)

Related Articles:
Mobile BI set to take off in the enterprise, says Forrester
Gartner: Microsoft, Oracle lag in mobile business intelligence offerings

Read more about: Gartner
back to top


3. University of Findlay's BYOD program prompts wireless network upgrade

By Fred Donovan Comment | Forward | Twitter | Facebook | LinkedIn

To accommodate the network demands of its BYOD program, the University of Findlay deploys a unified wired and wireless access network based on Aruba Networks' mobile virtual enterprise architecture.

In addition, the new network enables its faculty to integrate multimedia technologies into classrooms and instructional materials, Aruba explains in a release.

"Wireless is the connectivity of choice on campus," says Tim Stuart, manager of network operations at the University of Findlay, a private university based in Findlay, Ohio.

"It's used exclusively in our classrooms, and 97 percent of our students are connecting wirelessly in our dorms. With our students bringing an average of three to four wireless devices each on campus for communication, entertainment and academic purposes, it was important that the network could support their needs. In addition, we wanted to ensure that our faculty could use the network and these mobile devices to enhance student learning in and out of the classroom," Stuart adds.

Students and faculty use the Aruba infrastructure to access the school's Blackboard learning management system and to work together at various on-campus and off-campus locations.

In the classroom, business students can witness real-time trading on the New York Stock Exchange. Students in the arts programs can view exhibits or performances remotely, and students in the health professional programs can read case studies from their mobile devices.

Aruba's ClearPass mobile access management product enables the IT department to onboard mobile devices to the network in a secure environment. "ClearPass is critical for validating devices and users so that we can ensure secure access across campus for all of our students, faculty, staff and guests. It is a huge part of our security strategy today, and it offers the flexibility we'll need as we grow and expand our network," notes Stuart.

For more:
- see Aruba's release

Related Articles:
BYOD stresses enterprise Wi-Fi networks, spurs gear deployment
Cisco widens leads over Aruba in enterprise Wi-Fi market

Read more about: BYOD
back to top


Also Noted

This week's sponsor is Kony.

Webinar: Moving Enterprise Apps to the Cloud – Fad or Necessity?
Wednesday, December 19th, 2pm ET / 11am PT

If you're building mobile apps, this webinar is for you. Join us to learn how to utilize the cloud to optimize and improve your mobile application development strategy. Learn more about the advantages and challenges of cloud-based mobile development. Register Today!


TODAY'S NEWS SCAN...

>> Mobile shoppers' short attention span

After only three months, nearly 75 percent of smartphone owners who download a retailer's mobile app use it less than once a month, according to an NPD Group study cited in an eWeek report. This suggests that consumers are using the retailer's website rather than the mobile app. "Apps need to become a more seamless component of the consumer's day-to-day shopping experience if retailers want to remain top of mind and relevant to consumers once they leave the physical store. Right now, engagement is low, meaning the app is clearly an experiment that is quickly dropped by most consumers," says Eddie Hold, vice president of NPD's Connected Intelligence. Read more of the NPD study.

[More on mobile commerce: UK shoppers embrace mobile | Location-based smartphone sensor fusion presents 'huge potential' for mobile commerce, says ABI]

>> Apple misses billion dollar mark with revised patent award

Apple is receiving a total of $930 million out of an original $1.05 billion patent infringement award from Samsung following the retrial of a portion of the award in a San Jose court earlier this month, according to a report by Bloomberg BusinessWeek. U.S. District Court Judge Lucy Koh vacated a portion of the original 2012 $1.05 billion award because the jury had incorrectly calculated the damages for those products. The federal jury in the retrial decided that Apple should get $290 million of the vacated amount, bringing the total to around $930 million. Samsung said it would appeal the jury verdict. Read more about the jury award.

[More on Apple-Samsung patent trial: Are Samsung and Apple even steven in the patent wars? | Judge slices $450M off $1B Apple-Samsung patent award]

>> Mobile operators offloading more data capacity onto Wi-Fi networks

Major mobile operators expect 22 percent of additional data capacity to come from Wi-Fi offloading this year and next, according to a survey of 198 operators and other firms by Maravedis-Rethink on behalf of the Wireless Broadband Alliance (WBA). By 2018, Wi-Fi offload is predicted to contribute 20 percent of additional mobile data capacity, with another 21 percent will come from small cells with integrated Wi-Fi. The study attributed the willingness of operators to use Wi-Fi to more hotspot deployments and improvements made to Wi-Fi through enhanced roaming agreements and the WBA's Next Generation Hotspot initiative. Read more of the WBA survey.

[More on Wi-Fi: University of Findlay's BYOD program prompts wireless network upgrade | Gate-to-gate Wi-Fi]

>> Most IT professionals see productivity benefits from BYOD

Two-third of 294 IT professionals surveyed by CompuCom report increased employee productivity as a result of BYOD. At the same time, nearly one-quarter of respondents say that they are not seeing improved results and 10 percent say that personal devices are not allowed at their organization. "BYOD programs are simple in concept but quickly run into headwinds when it comes to figuring out usage policies, security, data access, app delivery and cost to implement and manage. Well thought-out programs, compliant with business and IT polices within a strong governance model, are just as important as selecting a tool and turning on a capability," observes Sam Gross, chief technology officer with CompuCom. Read more about the CompuCom survey.

[More on BYOD: BYOD's legal woes | Juniper says one BYOD policy not enough]

>> Windows 8.1 tops most significant mobile tech for 2013

The most significant mobile tech development of 2013 was not Google Glass or Apple's iPhone 5 but the release of Windows 8.1, judges James Kendrick with ZDNet. "Windows 8.1 has a direct bearing on the direction of mobile platforms, and with a big potential impact on both mobile tech and Microsoft," writes Kendrick.  With Windows 8.1, Microsoft started over with Windows in order to "bridge the mobile divide," he adds. Read more of Kendrick's review.

[More on Windows 8.1: Microsoft looking into some users' inability to upgrade to Windows 8.1 | Spotlight: Microsoft Windows 8.1 is now available]

Apple goes 3D:
>> Apple acquires 3-D sensing technology company PrimeSense (IDG News Service)

Smartphone kill switch:
>> Smartphone kill switch debate generates more heat than light (eWeek)

Hangin' at work:
>> Making it easier to bring Hangouts to work (Google)

Motorola teams with 3D Systems:
>> Motorola, 3D Systems partner on device customization plan (Wireless Week)

Mobile requires foresight:
>> Accommodating for the mobile movement will require foresight (Mobile Commerce News)

Social Scan:

My experience with #nexus7 vs. #ipad similar - When #iphone @ron_miller tried a #Nexus 5 ttp://shar.es/DXnfA via @CITEworld

Report Finds More and More Employees are Collaborating at Work http://t.co/EmkTYFjRc0 90% say #socbiz 'some, very or extremely important.'

Interesting model: The IT triangle strategy for evaluating #enterprise tech http://t.co/K5HxVnb0bU

And Finally… 24 cool pocket, suitcase items you'll want (Wired)

Webinars

> Building great mobile apps for Marketing - Wednesday, December 4th, 2pm ET / 11am PT

Mobile applications are a great place to forge customer connections. That means IT, developers and marketers have to partner more effectively than ever to deliver the goods. Join FierceMobileIT and learn how to create fantastic mobile apps for customers and marketers alike. Register Today!

> Building a Strategic Road Map for Enterprise Mobility - December 11, 2pm ET / 11am PT

This FierceMobileIT webinar will explore how to use external subject matter experts to build a customized mobility strategy based on business priorities; simplify complexity and gain control through cross-platform solutions that align with existing information systems; develop standards-based mobile applications and processes that ensure seamless mobile transition and growth. Register Today!

> MobileIron and Acronis Deliver Secure File Access & Editing on Android - Thursday, December 12th, 11am ET /8am PT

Join us on December 12th to learn how Acronis mobilEcho and MobileIron AppConnect together provide a complete solution for organizations supporting Android smart phones and tablets. Register Today!

> Moving Enterprise Apps to the Cloud – Fad or Necessity? - Wednesday, December 19th, 2pm ET / 11am PT

If you're building mobile apps, this webinar is for you. Join us to learn how to utilize the cloud to optimize and improve your mobile application development strategy. Learn more about the advantages and challenges of cloud-based mobile development. Register Today!

> Next Generation Data Center - Innovation, Transformation, and Management - Now Available On-Demand!

Engage directly with Atos and Intel team members and see a live demonstration in unique approaches to innovation and transformation within the Data Center. Register to watch now!

Marketplace

> Whitepaper: Enterprise Job Scheduling: 12 Things You Should Know

What should you consider before automating your job scheduling system? Download White Paper Today.

> IT Made Easy with ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is an ITIL-Ready Help Desk Software with integrated asset and project management. True to our tagline, "IT Made Easy", ServiceDesk Plus wins hands down when it comes to ease of use, out of the box settings and integration. Visit http://www.servicedeskplus.com/ to check out the list of features that come at just $995 and to download a 30-Day Free Trial!

> Whitepaper: DIY SharePoint - 6 Reasons to Enable Self-Service SharePoint Customization

More companies find that "citizen developers" – end users, not IT developers - are creating business applications. In this white paper, discover six ways to embrace citizen development in a way that minimizes risk and maximizes SharePoint. Learn More

> Whitepaper: Avoiding the top three challenges of custom-coded SharePoint applications

In this white paper, learn about the challenges of custom coded SharePoint applications. Then, see how you can overcome them to create the SharePoint sites you want. Download Today!

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices

As Android becomes more and more popular and the preferred OS choice for many other non-mobile devices, like smart watches, ruggedized devices, cameras, TVs and others, having an over-the-air (OTA) update capability has become essential to every new Android manufacturer. Download this white paper today to learn more.

> Whitepaper: Your Guide to iOS 7

he new version of iOS marks a notable improvement over the last in terms of aesthetics and features, and this guide should get you up to speed with the changes and additions to what Apple calls the world’s most powerful mobile OS. Download today!

> Whitepaper: Next-generation Network Security

Learn how Intel and McAfee are helping enterprises counter security threats. Download Now!

> Whitepaper: Customer Experience for Service

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

> Whitepaper: Know What Customers Want Before They Do

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> Whitepaper: The Future of Sales Performance Management

Download this document to learn new technologies and tools that are improving sales managers' ability to measure and enhance the performance of their sales teams. Download today.

> eBook: eBook | Making BYOD Work

Chief information officers and enterprise IT departments face a myriad of challenges when allowing employees to bring their own mobile devices into the work environment. FierceMobileIT explores how BYOD can work best for your enterprise to solve these problems. Download for free today.

> Whitepaper: Best Practices for Migrating to SharePoint 2013

SharePoint 2013 has the industry buzzing. It’s powerful and a vast improvement over previous versions. In this white paper, get best practice to ensure your migration to SharePoint 2013 is quick, easy and cost effective. Download Today!

> eBook: eBook | Content for the Mobile and Social Workforce

The smartphone and the cloud and the ability to share changed the whole notion of content management. In this eBook, FierceContentManagement looks at these shifts and make sense of them in the broader IT context as well as their influence on content management. Download for free today.

> eBook: eBook | Convergence of Mobility and the Cloud

As BYOD and cloud computing gain traction in the enterprise, CIOs need to understand how the two relate and how they can be leveraged to improve enterprise services while maintaining security. This eBook discusses the challenges CIOs and IT managers face in the application of cloud synchronization, and what to keep in mind while keeping up with the trend of applying cloud-based storage in companies' day-to-day work. Download it today.

> Whitepaper: Encryption of Cloud Data

Online data security is a complex, rapidly evolving landscape, requiring layered protections. Encryption is one tool in a comprehensive defense-in-depth strategy to mitigate the risk of accidental and intentional data breaches.
Download today to learn how to protect your data.

> Whitepaper: Embracing Trends and Technologies: Change is in Your Hands

In this whitepaper learn about these three key trends and technologies, how to be successful in the introduction of new IT services and how to embrace best practices for change adoption to facilitate simplified, reliable and cost-effective implementations. Learn More


©2013 FierceMarkets This email was sent to ignoble.experiment@arconati.us as part of the FierceMobileIT email list which is administered by FierceMarkets, 1900 L Street NW, Suite 400, Washington, DC 20036, (202) 628-8778. Refer FierceMobileIT to a Colleague

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