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2013/11/26

| 11.26.13 | They're cooked: The top wireline turkeys of 2013

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November 26, 2013

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Editor's Corner:
They're cooked: The top wireline turkeys of 2013

Today's Top Stories:
1. Vonage, Verizon set stage for further VoIP interconnection
2. Equinix taps Level 3 alum Strohmeyer to head Americas division
3. Telstra Global adds 100G to Asia Pac UNITY submarine cable
4. Telco, cable triple play revenue to rise to $144B by 2018
5. Verizon plugs $80 monthly FiOS triple play

Spotlight:
Serving up 2013's top wireless turkeys

Also Noted:
Government agencies could save $20B via cloud computing; Verizon wins MEF's Global Service provider of Year award Much more...

[Sponsored Content]
Executive Insights:
- Why it's Time for the Telecoms Industry to Embrace Carrier Ethernet Standards
- Read More Executive Insights

News From The Fierce Network:
1. Cox launches Contour app on Google Nexus, Samsung Galaxy tablets
2. Google's Motorola signs hardware partner 3D Systems for Project Ara modular phone program
3. Qualcomm targets home networking power suckers
4. More headlines...

Special Report:
The 25 Most Powerful People in U.S. Wireless and Wireline 2013

This list is a compilation of who we think are the innovators and leaders in the U.S. wireless and wireline markets. The Fierce editors scrutinized every person we selected to make sure we could justify their position. Let us know if you disagree with our picks or think we overlooked someone. Special Report


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This week's sponsor is Amdocs.

Webinar: Is your strategy for small and medium-sized businesses bringing rewards?
Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT

Gain insights into where service providers are currently experiencing problems in the sales cycle, with a benchmark for the SMB market by sector, as well as ideas on how to increase efficiency. Register Today!


Editor's Corner

They're cooked: The top wireline turkeys of 2013

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Sean Buckley, FierceTelecom

Thanksgiving is a time to relax, eat generous portions of turkey, and yes, watch the Dallas Cowboys and Detroit Lions take the field once again.

It's also a great time to reflect on the past year.

In our latest edition of our Top Wireline Telecom Turkeys, we are serving up a healthy portion of companies' failed initiatives, products, strategies, and executive mishaps of 2013. 

While it's never nice to highlight the weaknesses of others, we agree with our colleagues over at FierceWireless--who published their own list of wireless turkeys--that the wireline industry can learn from the mistakes of others on our list.

This list is not all inclusive, but rather a snapshot of some of the biggest missteps in the past year. Since you may have other suggestions about the biggest turkeys in wireline, I encourage you to offer your thoughts and suggestions in the comments section.   

5. NBN Co misses buildout marks, loses board members
4. Telecom Italia can't unload wireline network
3. Ixia's CEO woes, Nasdaq slip reveal cracks in the facade
2. Verizon Voice Link plan flops in New York
1. AT&T pushes special access rate increase

Read more about: Australia NBN, telecom turkeys

Webinars

> Is your strategy for small and medium-sized businesses bringing rewards? - Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT
> LTE Advanced in unlicensed spectrum? - Tuesday, December 10th, 1pm ET /10am PT
> Unraveling the LTE Roaming Puzzle- Wednesday, December 11th, 2pm ET/ 11am PT

Marketplace

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices
> Whitepaper: Your Guide to iOS 7
> Whitepaper: Next-generation Network Security
> Whitepaper: Customer Experience for Service
> eBook: Partnering For DPI Deployment
> eBook: eBook | Driving The Business Case For The Connected Car

Jobs

> Account Executive – Cablevision - Edison, NJ
> Need a job? Need to hire? Visit FierceWirelessJobs

This week's sponsor is Ciena.

eBook | Converging the Optical Core to IP

This eBook discusses the latest developments and approaches to converging the optical core to IP. In addition it will look at how service providers can use the converged optical core to handle their own internal core network needs, and deliver higher speed optical services to their enterprise and wholesale customers. Download it today.

Today's Top Stories

1. Vonage, Verizon set stage for further VoIP interconnection

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Verizon (NYSE: VZ) recently established a VoIP interconnection agreement with Vonage (NYSE: VG), the latest pact that it hopes will set the foundation for its growing IP VoIP interconnection partnership program.

Following the agreement it made with Comcast (Nasdaq: CMCSA) in early 2012, Maggie McCready, Vice President for Federal Regulatory Affairs at Verizon, wrote in a letter to the FCC that Vonage is the "second voluntarily negotiated commercial IP interconnection agreement for VoIP" and that it expects "other agreements will follow."

Over the past two years, the telco had put the technical and operational elements together to conduct IP VoIP interconnection.

Perhaps not surprisingly, what's driving Verizon to pursue more interconnection agreements is the growth of its FiOS Digital VoIP service.

"When we exchange FiOS Digital Voice traffic with another VoIP provider, it is more efficient for both parties to exchange that traffic in IP format, which allows Verizon to exchange FiOS Digital Voice traffic at a small number of mutually agreed upon points of interconnection for the entire country," wrote McCready. "Our FiOS Digital Voice VoIP customer base continues to grow as customers upgrade from TDM-based service, and as they do, we expect more and more of our traffic will be exchanged with other providers over interconnections in IP."

Leveraging the lessons it learned from its implementation of the agreement with Comcast, the telco put together what it calls an "IP interconnection technical Workbook" that it uses as a guide to begin commercial and technical negotiations with other VoIP providers.

After sending a number of letters to other VoIP providers inviting them to negotiate new interconnection agreements, a number of players approached them about working together. Today, it is in various stages of negotiating commercial negotiations with nearly 20 service providers.

However, not everyone is on board. CBeyond, according to the company, has yet to strike an agreement with the telco.

McCready said that the competitive provider has "refused to negotiate with us on a commercial basis unless we agree in advance that the negotiations and any resulting agreements would be subject to Sections 251 and 252 of the Communications Act, demonstrating that even the possibility of regulation is adversely affecting commercial negotiations."

It added that a number of other unnamed providers accused them of not agreeing to negotiate terms, claims that Verizon has refuted.

"The work we have done in this area and the agreements that we have negotiated and continue to negotiate demonstrate that Verizon is serious about negotiating VoIP interconnection arrangements with other providers who are similarly serious," McCready wrote.

For more:
- see the FCC filing (.pdf)

Related articles:
Vonage buys VOIP provider Vocalocity for $130M
Verizon bucks Q3 seasonal trend as FiOS drives wireline revenues to $3.7B
Vonage Gets 'Crazy Generous' With New Campaign
Telecom vet Lefar takes over at Vonage

Read more about: FiOS Verizon, IP interconnect
back to top


2. Equinix taps Level 3 alum Strohmeyer to head Americas division

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Equinix (Nasdaq: EQIX) has named Karl Strohmeyer as president of its Americas operation where he will be tasked with the management, strategy and growth plan for the region.

Karl Strohmeyer

Strohmeyer (Source: Level 3)

Strohmeyer is best known for the roles he served in during his 12-year stint at Level 3 Communications (NYSE: LVLT).

He most recently served as group VP for the North American enterprise group, one that generated about $2.5 billion annually. Earlier he led Level 3's Global Carrier Channel. In addition to Level 3, Strohmeyer served as the EVP of operations for NetRail and held various positions at BellSouth.

"Karl has a proven track record in managing large scale organizations and has experience with both enterprise and service provider markets--important customer segments for Equinix," said Steve Smith, CEO of Equinix, in a release.

Hiring Strohmeyer comes at a time when Equinix has been aggressively growing out its presence in the Latin American market, particularly in Brazil.

Through its ALOG subsidiary that it purchased in 2011, the service provider built a second International Business Exchange (IBX) in Rio de Janeiro. Known as RJ2, the new center will enable it to more rapidly respond to customers that are either extending their presence in the region or making a move there.

Strohmeyer is the second of two high-profile telco executives to join the Equinix team in recent months. The data center provider lured Verizon's (NYSE: VZ) Ihab Tarazi to the CTO post in late October.

For more:
- see the release

Related articles:
Equinix names Verizon veteran Ihab Tarazi as CTO
Equinix enhances Rio presence with second data center
Equinix, Digital Realty take charge of colocation market, says research firm

Read more about: Level 3 Communications
back to top


3. Telstra Global adds 100G to Asia Pac UNITY submarine cable

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Telstra Global (ASX: TLS.AX) has incorporated 100G optical technology on the UNITY submarine cable route, a move that will enable it to deliver higher speed services and greater diversity to its growing base of trans-Pacific and Asia Pacific customers.

UNITY is a five fiber pair trans-Pacific submarine communications cable that links Chikura cable station in Japan and One Wilshire, a major carrier hotel location in Los Angeles.

The service provider uses the UNITY cable route for two purposes: serving customers in and out of the Asia Pacific region and as a core route for its global IP and transmission backbone.

This new investment is part of a growing trend for Telstra Global to more effectively address both Asia Pacific customers growing their presence in the U.S., or U.S.-based customers expanding their reach into Asia Pacific.

Having a 100G connection on UNITY will complement the effort Telstra Global has made to deepen its service footprint within the U.S. market. It most recently established a new Network to Network Interconnection (NNI) agreement with domestic provider CenturyLink (NYSE: CTL), giving it access to access to 73 of its U.S.-based VPN points of presence (PoPs).

For more:
- see the release

Related articles:
CenturyLink deepens Telstra Global's U.S. reach via NNI arrangement
Lightower, PCCW establish E-NNI agreement, extend Ethernet reach
Pacnet penetrates U.S. market with tw telecom E-NNI agreement

Read more about: Telstra
back to top


4. Telco, cable triple play revenue to rise to $144B by 2018

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Traditional telcos and cable operators, including AT&T (NYSE: T), Verizon (NYSE: VZ) and Comcast (Nasdaq: CMCSA) continue to see triple play service bundles as a way to keep customers from churning and driving up ARPU (average revenue per user).

According to a new Digital TV Research report, triple-play subscription revenues will reach $144 billion in 2018, up $80 billion from 2012. Triple play revenues will make up 70 percent of total subscription revenues by 2018, up from 52 percent in 2012 and 36 percent in 2008. 

Overall service bundles will drive up total subscription revenues 65 percent from $124 billion in 2012 to $205 billion in 2018.

Growth rates vary by region. The United States will account for only 42 percent of the global triple play revenues by 2018, down from 59 percent in 2008.

During Q3 2013 both AT&T and Verizon reported strong uptick in overall wireline subscriber ARPU. AT&T reported that consumer ARPU for U-verse triple play customers continues to be more than $170 a month, while Verizon's ARPU rose 8.7 percent to $112.86.

Despite their gains, Digital TV said that cable will continue to remain a strong competitor by contributing "nearly two-thirds of triple-play subscribers by 2018." While triple-play penetration will be higher DSL and fiber homes (71 percent by 2018) than in cable homes (42 percent), cable will double from 18 percent in 2012.

Taking a solid second place to the U.S. is China, which the research firm forecasts will have 115 million triple-play subscribers by 2018, or 34 percent of the global total. 

For more:
- see the release

Special report: Grading the top 13 wireline service providers in Q3 2013

Related articles:
Verizon bucks Q3 seasonal trend as FiOS drives wireline revenues to $3.7B
AT&T U-verse revenues rise 28 percent to $3.1B, subscribers top 10 million

Read more about: Comcast, Verizon
back to top


5. Verizon plugs $80 monthly FiOS triple play

By Steve Donohue Comment | Forward | Twitter | Facebook | LinkedIn

Verizon (NYSE: VZ) began running ads over the weekend for a FiOS promotion in which it is offering its triple-play package for just $79.99 monthly for the first year of service.

The telco, which normally charges $114.99 for its FiOS TV, broadband and voice service bundle, said it would also offer prepaid Visa debit cards of $300 to new subscribers. New subscribers that take the offer will receive monthly credits of $35 on their bills for their first 12 months, and credits of $25 monthly during the second year, according details of the promotion Verizon posted on its website.

Click here for larger image. (Source: Verizon)

Verizon's offer undercuts some of the promotions that its rivals are marketing. Cablevision is currently pitching an $84.95 monthly triple-play for the first year of service, but its offer doesn't include a pre-paid debit card. And Comcast (Nasdaq: CMCSA) is marketing a $120 monthly Xfinity Extreme tripe-play which includes a multi-room DVR and broadband speeds of up to 250 Mbps.

However, earlier this month Cablevision CEO Jim Dolan said that the company was moving away from discounting its triple-play bundle. "The customer that has been bouncing from one company to another on promotional discounts has hit a dead end with us," Dolan said on Cablevision's third-quarter earnings call.

For more:
- see promotion on Verizon.com

Related articles:
Dolan: Pay TV subs shopping for promotional discounts 'hitting dead end' at Cablevision
Google Fiber launches subscriber acquisition push in Kansas City
Frontier: Cable operators not matching discounted broadband offer

Read more about: FiOS
back to top


Also Noted

This week's sponsor is Qualcomm.

Webinar: LTE Advanced in unlicensed spectrum?
Tuesday, December 10th, 1pm ET /10am PT

As the operators prepare for the looming 1000x data challenge, small cells and utilizing all spectrum resources are in the front and center. But, does it work? What is needed? Tune into this webinar to get the answers Register Today!


TODAY'S SPOTLIGHT... Serving up 2013's top wireless turkeys

What were the wireless industry's biggest flubs and failures of 2013? There were several, including the lackluster performance of the BlackBerry 10 platform and US Cellular's billing platform. Our colleagues at FierceWireless take a close look at these issues in their sixth annual Top Wireless Turkeys list. Read more

Wireline news from across the web:

@FierceTelecom RT @John Shepler‏: Here's why companies actually want BYOD. Article | Follow @FierceTelecom

> U.S. government agencies could save $20 billion a year by using cloud computing. Article

> Verizon has been named the Metro Ethernet Forum's Global Service Provider of the Year for the fifth year in a row and received top wholesale, marketing and regional honors. Release

Cable News

> Executives at Comcast and Charter Communications have had preliminary talks aimed at acquiring Time Warner Cable, which could help each operator expand cable system clusters in Los Angeles, New York and other markets, according to Bloomberg. Article

> The National Hockey League is negotiating new TV rights deals with networks in Canada that could see the league generate $350 million in annual revenue, according to a report from Sports Business Daily. Article

Wireless News

> LG Electronics sharply refuted a report from a South Korean publication that it was considering exiting the smartphone market, dismissing it as "completely false." Article

> ZTE plans to launch a smart watch of its own in the second quarter of next year to challenge Samsung Electronics and others, according to Lu Qianhao, ZTE's head of handset marketing strategy. Article

And finally … A new broadbandtrends.com global survey says that smart home services are key to new revenue opportunities for broadband providers. Post

News From The Fierce Network:

> CleanTECH San Diego pilot hailed as data innovation ecosystem Post
> Putting the fun back into European telecoms Post
> Microsoft exec hints at fewer versions of Windows Post

Webinars

> Is your strategy for small and medium-sized businesses bringing rewards? - Wednesday, December 4th, 11am ET / 8am PT / 4pm GMT

Gain insights into where service providers are currently experiencing problems in the sales cycle, with a benchmark for the SMB market by sector, as well as ideas on how to increase efficiency. Register Today!

> LTE Advanced in unlicensed spectrum? - Tuesday, December 10th, 1pm ET /10am PT

As the operators prepare for the looming 1000x data challenge, small cells and utilizing all spectrum resources are in the front and center. But, does it work? What is needed? Tune into this webinar to get the answers Register Today!

> Unraveling the LTE Roaming Puzzle- Wednesday, December 11th, 2pm ET/ 11am PT

This webinar will delve into the challenges of LTE roaming as well as explore potential solutions. Register Today!

Marketplace

> Whitepaper: OTA Updating Simplified - Using SaaS to Update Android Devices

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he new version of iOS marks a notable improvement over the last in terms of aesthetics and features, and this guide should get you up to speed with the changes and additions to what Apple calls the world’s most powerful mobile OS. Download today!

> Whitepaper: Next-generation Network Security

Learn how Intel and McAfee are helping enterprises counter security threats. Download Now!

> Whitepaper: Customer Experience for Service

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

> eBook: Partnering For DPI Deployment

DPI in the marketplace is expected to boom in the near term. To achieve successful deployment, DPI must be tightly integrated with the specific capabilities carriers want to offer. Download to learn more!

> eBook: eBook | Driving The Business Case For The Connected Car

Outfitting automobiles with wireless connectivity has become a No.1 priority for car makers. Learn the latest on the connected car space and what it means for wireless operators, car makers and consumers. Download this eBook today.

Jobs

> Account Executive – Cablevision - Edison, NJ

The Account Executive is responsible for selling Optimum Lightpath Products and services to mid market companies in an assigned geographic area. This position will sell to new accounts as well as to existing accounts as assigned. The AE-II will generate leads by cold calling, networking and referrals as well as closing leads generated through various marketing initiatives...Learn More

> Need a job? Need to hire? Visit FierceWirelessJobs

Announcing FierceWirelessJobs, the new FierceMarkets careers site. Find the perfect job or post your openings at http://www.fiercewireless.com/jobs.


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