Go Behind The Scenes Of Delta’s Call Center

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Delta Air Lines Site Tour February 21, 2014 www.cmiqsitetour-airline.com Dear Member, Join Delta on February 21 in Atlanta, Georgia for the Delta Air Lines Site Tour & Executive Leadership Forum where you will meet with Delta for a full-day immersion into their call center operation! Delta, winner of the 2013 Gold Stevie Award  for Customer Service and ranked in Fortune's top 100, will be opening its doors to show you how to develop a business strategy to build employee engagement and achieve results.   In this rare opportunity, you will meet with Delta's amazing group of leaders to learn first-hand how to structure and organize customer care operations for maximum financial outcomes. Download the brochure here Hear from speakers from the following companies: Delta Air Lines Assurant Solutions Florida Blue Verizon Integrated Broadband Services Manheim To learn more about the speakers, download the event brochure At this event, learn from the Delta team best practices on:                                                                           Creating a customer centric culture focused on driving innovation Hiring and developing talent to meet complex business needs Delivering proactive service to the new generation in a multi-channel environment Building a roadmap for improving customer experience                 Space for this event is extremely limited so reserve your spot today!  The early bird special ends December 13, so register now and save up to $200!