Join us Thursday to hear "Finding Success with Big Data & Speech Analytics"

Register for this complimentary webinar to learn how to effectively execute 'Voice of the Customer' initiatives with Big Data and Speech Analytics Learn how leading companies are effectively executing 'Voice of the Customer' initiatives using Big Data and Speech Analytics Register for this webinar to learn about new research and key lessons on developing a continuous process improvement strategy using customer data from both structured and unstructured sources.   In this webinar, guest speaker Art Schoeller, Principal Analyst at Forrester Research, Inc., will discuss how enterprises now have to respond to more engaged consumers with higher expectations. The Age of the Customer presents a challenge but also the opportunity to differentiate through improved customer experiences. To respond to this challenge, how are contact center managers and analysts leveraging and deploying Voice of the Customer analytic systems to drive continuous process improvement?   In addition, Scott Kendrick, VP of Marketing & Product Management at CallMiner, will share customer stories and  valuable best practice tips on the most effective ways to marry structured data with speech analytics. Speakers: Art Schoeller - Principal Analyst, Forrester Research Scott Kendrick - VP Marketing and Product Management, CallMiner Thursday Nov 7 1:00 - 2:00 PM (Eastern Time) After registering you will receive an email containing information about joining the webinar.   Space is limited. Click here to reserve your webinar seat now.    follow on Twitter | follow on LinkedIn | forward to a friend  Copyright © 2013 , All rights reserved.  NOTICE: This email was distributed by: Technology Marketing Corporation, 800 Connecticut Avenue, Norwalk, CT 06854 As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please Click Here to adjust your preferences.