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 | | | | | Critical Information Preserved in Disaster With Five9
|  | NJ 2-1-1 Success Story – Passing the Ultimate Test
When Hurricane Sandy slammed into New Jersey, the Five9 Virtual Contact Center preserved access to critical information and resources for residents that needed them most.
Five9 helped New Jersey 2-1-1: - Provide reliable backup solution in the midst of one of the largest storms to hit New Jersey
- Manage flow when call volume became too high
- Allow flexible and fast service
- Set up voicemail box for calls that could not be immediately addressed
- Administer flawless performance
Download the full case study to learn about NJ 2-1-1’s success story using Five9. |
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