| This informative e-guide outlines best practices for gaining operational intelligence through interviews and a case study with experts in real time analytics on streaming data. Learn from a Q&A with Dale Skeen, CTO of Vitria, about how operational intelligence differs from business intelligence, and how new tools can provide real-time analytics over operational and social data. Then, uncover TXU Energy's strategy for obtaining a more complete view of its customers' experiences via innovative operational intelligence software. Finally gain insights from analyst Janelle B. Hill on how organizations can benefit from establishing an event-driven business culture. |
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