Five9 Brings in Kimberly Alexy to Supplement Board of Directors

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The latest news from the Call Center Software Online Community. Sponsored by Five9. Powered by TMCnet. ITEXPO Miami 2014 begins in: 49 Days. REGISTER NOW! Feature Articles Five9 Brings in Kimberly Alexy to Supplement Board of Directors Some say that companies don't make a lot of big moves in terms of hiring and firing in December, but don't tell that to Kimberly Alexy, who just made a big move onto Five9's board of directors. Five9 put out the word about Alexy's new position earlier today, and the move looks like a big one for both Alexy and for Five9 itself. Compliance a Big Challenge in the Successful Implementation of CRM Systems One of the biggest challenges facing companies using a customer relationship management (CRM) system is getting sales representatives to engage with that system and use it to report their sales activities, says a new survey from Front Row Solutions (FRS). TeleWare: Up To Half of Financial Organizations Could Be at Risk of Non-Compliance Mobile call recording can be beneficial for companies in many ways, yet the non-compliance of mobile call recording could result to malpractice, fraudulent activity and ultimately litigation for any company. Jamison Powell Joins NewVoiceMedia as VP of Sales, North America East Region NewVoiceMedia, a global provider of cloud contact centre solutions, has announced Jamison Powell as its new vice president sales, North America Eastern Region. CRMnext Releases Advanced Template Management Functionality CRMnext has released advanced template management functionality, saying that it will help organizations standardize communication with the customers. Five9 Cloud Contact Center Added to Oracle Cloud Marketplace Five9's cloud contact center software is now available in the new Oracle Cloud Marketplace, and the company wants all of us to know it. Indeed, in order to raise awareness of this new way to gain access to the cloud contact center, Five9 is asking people to tweet with the hashtags #Cloud and #ContactCenter with the specific suggest phrase Five9 #Cloud #ContactCenter Software Now Available in the @Oracle Cloud Marketplace. OpenAmplify Integrates with Zendesk for its TRIBES Social CRM Solution OpenAmplify unveiled TRIBES its new social CRM or customer relationship management solution. All joint customers will be able to install TRIBES from Zendesk's app Marketplace as Open Amplify is Zendesk's integration partner. View all Communities

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