The IT Service Catalog: A Business Critical Asset

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	The IT Service Catalog: A Business-Critical Asset Many CIOs are being pressured to demonstrate the value of IT. Senior executives often question the investment in IT because they don't understand ITIL® or the value delivered by IT service management. Read this white paper to learn how creating a great service catalog can help alleviate these pressures, best practices for making your services easy to request while clearly communicating what the customer receives for each service, and avoid burdening customers with the details of service delivery, but make them easily accessible to IT. DOWNLOAD
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	ADDITIONAL RESOURCES Other Web Buyer's Guide members who checked out this resource also expressed interest in the following offers from the Research Library: How to Implement Performance Management -- And Get It Right the First Time from IBM The Five Key Components of an IT Transformation Project from Red Hat
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