WEDNESDAY: 8 New Ways to Use IVR to Improve Your Marketing, Sales, and Support

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WEBINAR: 8 New Ways to Use IVR to Improve Your Marketing, Sales, and Support Wednesday December 4, 2013 2:00pm ET / 11:00am PT SIGN UP TODAY! Do you know the new ways businesses are using IVR? Companies have traditionally used IVRs to answer and route inbound phone calls, but recently the role of IVR has undergone a change. Marketing, sales, and support teams now use inbound and outbound IVRs to improve lead generation, drive orders and revenue, and increase customer loyalty. Join Ifbyphone CEO Irv Shapiro and TMCnet Editorial Director Erik Linask as they discuss the evolution of IVR and the new ways IVRs are improving marketing, sales, and support. They will share with you real-world use cases for IVR you haven't considered and new technologies you can use to build them. IVRs are no longer used solely to cut costs. If you want to learn new ways to use IVRs to impact businesses, this webinar is for you. What Attendees Will Learn: New ways to use IVRs to improve lead generation, drive revenue, and increase customer loyalty The challenges businesses often face when building these IVRs and how to avoid them New technologies marketing, sales, and support teams use to build their own IVRs Who Should Attend: Marketers interested in generating more qualified phone leads Sales managers looking to generate more revenue from customers Support teams wanting to more efficiently handle customer requests without sacrificing quality Register Today Sponsors:		Presenters: Irv Shapiro CEO, Ifbyphone Irv Shapiro, CEO, CTO and founder of Ifbyphone, is a marketer, technologist and entrepreneur. Ifbyphone is his third successful business and second on the INC 500. Voted into the Chicago Area Entrepreneurship Hall of Fame, his awards span Halls of Fame, Innovation, TechWeek 100, Best of Biz, and KPMG Illinois High Tech. A senior executive with over 35 years of technology industry experience, Shapiro is a gifted presenter who is passionate about designing, building and marketing technology and communications solutions that improve business productivity and help businesses deliver innovative customer experiences. Moderator: Erik K. Linask Group Editorial Director, TMCnet Erik oversees the daily operation of TMCnet, which delivers news, information, videos, white papers, podcasts, and more to three million visitors each month. He is also a contributor to TMCnet as well as TMC's IP Communications publications. Prior to joining the TMC team, several years ago, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine's survey research. Erik began his professional career at management consulting firm Leadership Research Institute.
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