Discuss WebRTC & How It Impacts YOUR Enterprise Contacts Featuring the industry's top products, the Enterprise WebRTC Pavilion will showcase applications and solutions, as well as in-depth presentations.
Attend sessions led by top WebRTC companies and learn about current initiatives, options and ways to successfully deploy your enterprises WebRTC implementation. View live demos and hear case studies of WebRTC solutions ready for implementation. |
Agenda: |
| Thursday - January 30, 2014 | |
| 11:30am – 12pm | WebRTC User Experience and Signaling [Presented by: Richard Tworek] |
| 12pm – 12:15pm | Presentation: Daitan Group |
| 12:15 – 12:30pm | Presentation: TokBox |
| 12:30 – 1pm | WebRTC Introduction [Presented by: Phil Edholm] |
| 1 – 1:15pm | Presentation: Priologic |
| 1:30 – 2pm | Interaction Experience 2.0 [Presented by: Chris Vitek] |
| 2:30–3pm | WebRTC User Experience and Signaling [Presented by: Richard Tworek] |
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| Friday - January 31, 2014 | |
| 11:30am – Noon | Interaction Experience 2.0 [Presented by: Chris Vitek] |
| 12 – 12:15pm | Presentation: AudioCodes |
| 12:30 – 1pm | WebRTC Introduction [Presented by: Phil Edholm] |
| 1 – 1:15pm | Presentation: Ingate |
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| Exhibitors & Sponsors Include: | Session Details:
- WebRTC Introduction
Cover the state of the standards, which vendors are supporting WebRTC and the outlook for WebRTC enabled devices. The session will introduce the concept of triangles and trapezoids and how WebRTC will change the implementations of communications much the same way as the original world wide web and browsers changed the information marketplace 20 years ago. Finally, how WebRTC can be used in specific applications will be demonstrated to help understand the impact this transformational technology may have.
- WebRTC User Experience and Signaling
Discuss concepts of User Experience in WebRTC and how WebRTC signaling is implemented. How WebRTC leverages the power of HTML, HTML5, and JavaScript to enable new User Experiences at lower cost and dramatically lower time to market will be discussed. Cover new concepts such as asymmetrical User Experiences and having communications as a secondary focus to another part of the application. New and exciting opportunities to change how customers and employees interact by leveraging WebRTC in areas such as gaming, healthcare, customer support, real-estate, etc. will be examined. Beyond the UE , what happens behind the scenes with WebRTC and how is signaling is different than other signaling like SIP will be covered.
- Interaction Experience 2.0
WebRTC promises to link the web site, where 80-90% of all interactions start, directly with multi-media communications in any device the user has. With WebRTC, the experience of the customer can be dramatically enhanced, by combining traditional call Center capabilities with new capabilities enabled by using the browser integrate wit communications. With the addition of Big Data, the right employee, with the right data can be added to create the optimal experience and dramatically enhance customer loyalty. Discussed concepts of how these technologies will change customer interaction and usher in a new era of customer service called Interaction Experience 2.0. |
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REGISTER TODAY
Access to the Enterprise WebRTC Pavilion and sessions are included within your ITEXPO registration plan. For further information and to register, visit ITEXPO or contact Frank Coppola at 203-852-6800 x131. - DIAMOND TEAM PLAN: Includes access to all ITEXPO conference events, all 4 days, for up to 5 attendees from the same company.
- CONFERENCE SUPERPASS: Includes access to all ITEXPO and collocated conference events, all 4 days.
- PLATINUM CONFERENCE PASS: Includes access to all ITEXPO conference events, all 4 days.
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BECOME A ENTERPRISE WEBRTC PAVILION EXHIBITOR & SPONSOR
Contact Dave Rodriguez at 203-852-6800 x146. He will work with you to create a plan that will meet your budget and exceed your goals. ENTERPRISE WEBRTC PAVILION SPONSORS INCLUDE:
AudioCodes|Daitan Group|TokBox|Ingate|Priologic|WebCongress ______________________________________________________________________________________ |
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