Cloud Contact Center Company LiveOps Raises $30 Million to Capture More Market Share - TMCnet's Cloud Communications eNews

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Featured Articles » Virtualization and Cloud Computing: How Can They Benefit Your Business? » Cloud Conferencing and the Flexibility it Provides » International Speedway Raises Yellow Flags on Cloud Compliance » Telecom Predictions for 2014 Include Cloud Based VoIP Sponsored By: Cloud4SMB Expo- January 28-31, 2014 – Miami, Florida Cloud4SMB Expo is the one event to provide clarity to the small to medium business owner concerned about security and performance in the cloud. Bridge the gap between your SMB and vendors with solutions that fit your business by meeting with resellers and integrators from your geographic location. Come to Cloud4SMB Expo and learn in sessions geared to your small to mid-size business needs. Learn about: Choosing the right Cloud Price Vs Performance Leverage Strategies Cloud Integration Security in the Cloud Spend four days networking, learning, asking questions and getting answers. There is no better way to spend your valuable time. There is no better SMB event than Cloud4SMB Expo.   Top Stories » Mizutech Takes VoIP Business to the Cloud » Infinitely Virtual is Planning to Offer Cloud Server Technology for SMEs » nexVortex Launches cloudQSM Cloud-based Contact Center Solution » Wheelings & Dealings: SoundCloud, a Music Sharing Website, Raises $60 Million to go Toward Expansion   From The Expert Corner January 27, 2014 Cloud Contact Center Company LiveOps Raises $30 Million to Capture More Market Share By Tracey E. Schelmetic Cloud Call Center Resource Contributor The benefits of the cloud to a contact center are hardly a secret these days. While many other departments use cloud-based solutions simply for cost savings – a cloud application means no upfront capital, and instead a predictable monthly subscription fee that comes out of operating expenses and not capital expenditures – the contact center actually benefits from the advantages in the sales brochure that other departments don’t even bother to read. These include the ability to scale up and scale down based on seasonal business, and remote operations that will allow contact center agents to work from other offices or even from their homes in the event of an outage or an emergency...Read More   Featured Video CloudBand NFV Ecosystem: Making NFV a Reality   TMCnet Free Premium Content » Making the Leap: Taking your Call Center to the Cloud » Making Financial Services Cloud-Ready » The Cloud Provider Prescription to Prevent HIPAA Headaches    Latest Blogs » Are CLECs Capable of Cloud Services?   Featured Channels » Cloud Hosting » Cloud Call Center Resource » Cloud Computing - Features   Webinars Download One of Our Webinars Today to learn about new opportunities to enhance your business. http://www.tmcnet.com/webinar/   Become a TMCnet Columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.

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