The Evolving Contact Center -- The Top 2014 Trends You Need to Know

The Latest Technology Research and Resources Please add contentupdates@webbuyersguide.com to your address book! View in a browser The Evolving Contact Center — The Top 2014 Trends You Need to Know Contact center technology and the formula to delivering a great customer experience continue to evolve. What was hot yesterday is old news today. So what will be the hot technologies in 2014 and, more importantly, how can you be ready? Watch this on-demand webinar and join Art Schoeller, Forrester Research Principal Analyst, and Joe Staples, Interactive Intelligence CMO, as they identify these trends and provide actionable guidance so your contact center can play an even greater role in helping your business deliver the best customer experience possible. View Now This valuable resource is free to Web Buyer's Guide members and it's easy to access. Just click on the button or image of the resource and follow the simple instructions. ADDITIONAL RESOURCES Other Web Buyer's Guide members who checked out this resource also expressed interest in the following offers from the Research Library: Meeting Today's 24x7 Reporting Requirements from Dell Software Don't Let Your Next Tech Purchase Include a Trojan Horse from Global Knowledge Working for Your Success, Web Buyer's Guide You are receiving this email because you have registered for a tutorial, download, white paper, webcast, or have elected to receive information or offers from Web Buyer's Guide. If you do not wish to receive future mailings from Web Buyer's Guide: Unsubscribe from Web Buyer's Guide Tech Alerts Unsubscribe from All Ziff Davis Enterprise Mailings Web Buyers Guide is the property of QuinStreet, Inc.  |  950 Tower Lane, 6th Floor, Foster City, CA 94404 © 2014 QuinStreet, Inc. All rights reserved.