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2014/05/06

| 05.06.14 | Shammo takes middle road on Comcast-TWC

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May 6, 2014
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Today's Top Stories

  1. Shammo: No comment on Comcast-TWC, FiOS plans on track
  2. DirecTV boosts U.S. revenues to $6.09B, but net income declines
  3. Fibe TV bolsters Bell Canada wireline business, with 54,680 subscriber adds
  4. AOL revives Moviefone for push into TV listings space
  5. Satellite revenues will overtake cable as pay-TV penetration drops, report says


Also Noted: IneoQuest
Spotlight On... Cable and IPTV have an interesting start to the year
Level 3 heats up network peering battle; Comcast plans customer support center in New Hampshire and much more...


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News From the Fierce Network:
1. Verizon plans 300 Mbps router and IP video media server
2. FCC prepares to fine Colorado long-distance company $3.9M over questionable billing practices
3. Despite shifting focus away from U.S., Huawei still scores with Tier 2, Tier 3 carriers


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Webinar: Making Money From OTT
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> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN
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> eBook: Dissecting Telco Customer Data Analytics
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Today's Top News

1. Shammo: No comment on Comcast-TWC, FiOS plans on track


Given the opportunity to come down favoring or opposing Comcast's (NASDAQ: CMCSA) bid for Time Warner Cable (NYSE: TWC), Verizon (NYSE: VZ) CFO Fran Shammo stood firmly in the middle.

Fran Shammo, Verizon

Shammo

"We don't really publicly state for or against anything," Shammo told an early morning Miami audience at Jefferies 2014 Global Technology, Media and Telecom Conference. "We compete with Comcast today; we compete with Time Warner Cable today. One replaces the other (and) we compete with each other."

The way that competition takes place, at least with FiOS, could be changing as Verizon increasingly moves away from a linear TV model into something more flexible, Shammo said.

"I'm more intrigued with the multicast technology that's coming on wireless which will in essence enable us to give you 24-hour programming extremely efficiently in the wireless network," Shammo said. "I think that sports, news, concerts, those types of things that people want to view real-time will be an ecosystem that can be created around content that doesn't disrupt or affect the linear TV model."

Shammo suggested that these ecosystem changes will occur "over the next 12 months to 24 months."

By then Verizon will have already made its next big FiOS move: going all-IP with a video server and removing the need for set-top boxes. That's expected to happen by the middle of this year, Shammo said, with Verizon driving entire residential services over IP.

"The real benefit for the customer is that you have one piece of equipment in your home," he said.

The other benefit to Verizon, of course, is reduced installation time and reduced CPE costs.

"All I have to do is connect that media server up to our ONT, light it up, get the IP technology in the home working and we believe it cuts our install time by about 50 percent," he said.

Which is great for those who are in markets that can get FiOS; not so good for those looking in from the outside with FiOS envy. That's a situation that's not going to change … ever.

"We'll continue to fulfill our FiOS LFAs (license franchise agreements). We will complete (the FiOS buildout) with about 19 million homes passed. That will cover about 70 percent of our legacy footprint; 30 percent we're not going to cover," he said.

That 30 percent will continue to be served by legacy copper networks.

"We will continue to harvest that copper network and those customers and keep them as long as we can but we will not be building FiOS out to those areas," Shammo said.

There has been some concern that this strategy is stifling FiOS growth--especially after Verizon reported very low FiOS TV and broadband additions in the first quarter. That's not the case, Shammo said, blaming a "harsh winter" in the Northeast as a reason for install slow-downs.

"Coming out of that quarter I saw positive things when the weather broke," Shammo said. "I think the second quarter will be a better quarter for us."

Then, too, there are only so many subscribers to be added in some markets, he cautioned.

"Some of our markets are at 40 percent penetration; we have markets at 50 percent penetration. Those markets will slow," he conceded.

On the other hand, there are markets like New York where "there's still a lot of room for growth in the FiOS area."

Related articles:
Netflix cuts deal to pay Verizon for direct access
New Jersey regulators: Verizon can use DSL, wireless to deliver broadband to rural areas
Verizon adds 57,000 FiOS video, 98,000 Internet subs in first quarter

Read more about: Shammo, multicasting
back to top



2. DirecTV boosts U.S. revenues to $6.09B, but net income declines


DirecTV (NASDAQ: DTV) reported a 4 percent year-over-year revenue improvement in the first quarter when, worldwide, the satellite provider brought in $7.86 billion. But earnings per share fell to $1.09 compared to $1.20 a year previously, below analysts' estimates, as net income fell to $561 million.

U.S. operating profit expanded year-over-year for the third consecutive quarter, "highlighting our commitment to profitably grow our business through significantly improving the customer service experience, disciplined expense management and productivity initiatives," President-CEO Mike White said in an earnings release.

U.S. revenues for the quarter were $6.09 billion, compared to $5.79 billion in the year-ago period, the company's statistics showed. ARPU also went up to $100.16 a month versus $96.05 a year ago as average monthly subscriber churn stayed even at 1.45 percent.

Year-over-year net subscriber gains were 12,000 as DirecTV now has 20.27 million U.S. subscribers. Gross subscriber additions of 891,000 were about the same as last year's 893,000.

Latin American revenues and ARPU were down. Revenues of $1.72 billion were $8 million less than the same period in 2013 and ARPU of $48.83 was down from $54.23 year-over-year.

"In Latin America, despite challenging macroeconomic headwinds, we continue to profitably expand our share of the growing pay TV market while delivering adjusted OPBDA (Operating Profit Before Depreciation and Amortization) margin of 30 percent," White noted in the earnings release.

The results drew praise and caution from analyst Craig Moffett of MoffettNathanson who, in an analyst note, said that "DirecTV is exceptionally well managed, they have very good product, they generate a ton of cash and they buy back a tremendous amount of stock."

On the other side of the ledger, though, DirecTV is noticeably lacking in an element every video player needs these days: a broadband connection. That's led to some speculation of late that the satellite provider will be acquired by AT&T (NYSE: T) for what some believe will be about $40 billion.

That's not the most sensible move out there for either company, Moffett said. The most sensible move would be to merge with fellow satellite provider Dish Network (NASDAQ: DISH) but "that avenue is very likely blocked" by regulators.

"Neither DirecTV nor Dish Network is a particularly good fit for AT&T," Moffett noted, but if a merger is going to happen for reasons other than fit, "DirecTV brings by far the better brand, the better management team and the better business … but no spectrum."

Dish, on the other hand, has been stockpiling spectrum which every wireless provider covets more than gold. But Dish, Moffett continued, has "a weak brand and a struggling business."

For now, DirecTV will have a challenged business model because "cable's ability to bundle broadband and video presents an almost insurmountable pricing challenge to satellite TV."

For more:
- DirecTV has this earnings release
- MoffettNathanson has this analyst note (sub. req.)

Related articles:
Report: AT&T talks merger with DirecTV in a deal potentially worth $40B
Dish Network could start Internet TV service by late summer
Bright House, DirecTV top Temkin customer experience rankings

Read more about: AT&T, Broadband
back to top



3. Fibe TV bolsters Bell Canada wireline business, with 54,680 subscriber adds


Fiber-to-the-home (FTTH)-based IPTV service Fibe TV helped Bell Canada offset ongoing declines in its traditional wireline business in the first quarter.

Bell Canada added 54,680 net new Fibe TV customers in the first quarter, a 15.2 percent increase over the first quarter of 2013. The Canadian telco now has 534,110 Fibe TV customers across a footprint which grew by more than a million homes to reach 4.5 million by the end of the first quarter. High-speed Internet net customer additions increased almost four times year-over-year from 3,952 to 15,627 as the carrier ended the quarter with 2.2 million high-speed subscribers.

Overall Bell wireline operating revenues decreased 1.8 percent to $2.46 million in the quarter while wireline data revenue was up 2.1 percent to $1.46 million.

In the non-wireline TV segment, the carrier reported that Bell Satellite TV losses improved 22 percent to 26,119 as fewer retail customers deactivated service "despite aggressive customer conversion offers from cable TV competitors."

The end result was a net increase of 28,561 Bell TV subscribers and a subscriber base of 2.307 million TV subscribers for the Canadian telco.

Additionally, Bell Aliant revenues were down 1.2 percent to $676 million from $684 million thanks to declines in voice revenues and the "adverse revenue impact from intense competitive pricing in both its consumer and business markets that were not fully offset by continued solid growth in data service (Internet and TV) revenues, the carrier said in the press release.

Overall, Bell Canada reported a 4.4 percent increase in operating revenues to $4.54 billion.

"Bell's strategic investments in advanced broadband networks and services, improved customer service and Canadian content development (via Bell Media) are driving the growth services--wireless, TV, Internet and media--that are rapidly transforming our business," George Cope, president and CEO of BCE and Bell said in the press release.

Cope specifically called out Fibe TV's contributions.

"Fast-growing Fibe TV is increasing Bell's share of the household as it drives significant gains in high-speed Internet additions and reductions in home phone losses," he said.

For more:
- see this earnings release

Related articles:
Canadian telcos using fiber to woo video customers
Rich fiber diet drives Bell Aliant's video growth
A la carte on the menu as Canadian regulators look at pay TV

Read more about: Bell Canada
back to top



4. AOL revives Moviefone for push into TV listings space


AOL is reviving the Moviefone service it acquired in 1999 in an effort to become the "go-to place for TV listings" in direct competition with a number of services already sitting out there, either on cable set-top boxes or via mobile apps, such as TV Guide. The big difference: it's making available online content listings from providers like Netflix (NASDAQ: NFLX) and Hulu.

An item on the Moviefone Web page introduced the new plan to add TV to what had been a movie listings service.

"One of the changes we're most excited about is the addition of TV to Moviefone. Not only will you find episode listings, cast information and air times for your favorite shows, you can also discover new favorites through our curated watch lists and exclusive features … which highlights the best movies and TV every Thursday. With TV in a new golden age, we couldn't be more excited about our latest addition."

According to a story in Upstart Business Journal, the move is being pushed by a pair of TV veterans, Lloyd Braun, owner of Whalerock Industries--which operates the Moviefone website and app--and Susan Lyne, chief executive of AOL Brand Group. The two "have addressed an issue that involves newer entertainment world players that cater to consumers who want to watch TV and movies at their convenience."

Ominously, perhaps as just another layer of annoyance for cable operators, this specifically includes "cord cutters who no longer have cable," Upstart's Teresa Novellino wrote.

The big advantage to cord cutters will be the ability to determine, via the new Moviefone, where the content is available from a list of choices that include OTT providers.

"There are a mindboggling number of ways to watch movies and TV: Netflix, iTunes, On Demand, Vudu, YouTube, etc.," the Moviefone post stated. "Luckily, we've done the heavy listing when it comes to finding how and where to watch pretty much anything."

For more:
- Moviefone has this post
- Upstart Business Journal has this story
- The New York Times has this story

Related articles:
Pay TV subs willing to pay more for 'outstanding experience,' study says
Amazon, HBO sign exclusive multiyear content deal
Time Warner Cable developing its first RDK-based IP set-top

Read more about: search
back to top



5. Satellite revenues will overtake cable as pay-TV penetration drops, report says


North American digital TV growth will resume after a slight dip in 2013, and more than 5 million subscribers will be added by 2020. But even sooner, by 2015, satellite providers will generate the most pay-TV revenue, surpassing cable, a new report says.

This will happen despite a drop in pay-TV penetration from 87 percent to 83.8 percent during the same time period, Research and Markets said in its Digital TV North America forecast.

"Pay TV penetration has peaked in Canada and the U.S.," a press release stated. "Despite falling pay TV penetration, the number of pay TV subscribers will climb … to 116.6 million."

Revenues, too, are sliding down, said Simon Murray, principal analyst at Digital TV Research in the release.

"Pay TV revenues in North America peaked in 2013 at $95.36 billion. We forecast that they will fall by $8.7 billion to $88.61 billion in 2020."

This, he said, will be a direct result of price competition among all pay-TV operators trying to gather in analog customers switching to digital.

Even more interesting, Murray said that satellite TV will overtake cable and become the largest pay TV platform revenue generator in 2015, with revenues that will climb by $1.2 billion to $42.8 billion in 2020. This will happen even as satellite is increasingly disadvantaged by not having a solid broadband capability.

Finally, IPTV will benefit as cable's subscriber numbers fall from 62.4 million in 2013 to 60.4 million in 2020, the research said.

"Although there has been a recent slowdown in IPTV subscriber growth, the number of homes paying for IPTV will climb by 47 percent between 2013 and 2020 to reach 18.2 million--or 13.1 percent of TV households (and) IPTV revenues will increase at a similar rate to achieve $9.85 billion by 2020," the researchers concluded.

For more:
- see this press release

Related articles:
Global wireline broadband growth is slowing, says ITU
Canadian telcos using fiber to woo video customers
Shifting consumer behavior driving personalization of pay-TV content

Read more about: pay TV subscribers
back to top



Also Noted

This week's sponsor is IneoQuest.

Webinar: Video Analytics Strategies for Monetizing the Video Experience
Thursday, May 15th, 11am ET / 8am PT

As consumers have more ways to watch video than ever before, video providers are looking at new business strategies for monetizing their video services, to reduce churn, increase subscriber base, reduce capital and operational expenditure and optimize investments. This webinar will provide an overview of how providers can monetize their video services through video analytics strategies. Register Today!


SPOTLIGHT ON... Cable and IPTV have an interesting start to the year

Cable first quarter 2014How are cable operators, satellite providers and IPTV-focused telcos performing in the first quarter? Cable is beginning to see more influence from providers like Ruckus Wireless, which is supplying Wi-Fi gear to Time Warner Cable as it builds added services into its NYC footprint.

Online video is a continuing disruptor, with Amazon and Netflix generating the most noise, while Google-owned YouTube dominates the short-form video space. And the device market remains in flux as stalwarts like Cisco and Arris compete amid a growing number of streaming device vendors, including Apple, jockeying for position as Amazon launches its Fire TV into the fray. All this, and more, is part of an overarching summary of cable and IPTV first quarter results. Special report

More cable industry news from around the Web:

> Level 3 Communications provided a detailed explanation of network peering and cast aspersions on U.S. ISPs that slow Internet traffic in a blog item. (Interestingly, traffic to the blog itself seems to be bogged down.)

> Comcast plans to open a new 600-person customer support center in Hudson, N.H. this summer. Press release.

> The Vienna State Opera will use Elemental Technologies' video processing solutions to stream the world's first live production in 4K high-efficiency video coding (HEVC) delivered via MPEG-DASH over the Internet. Story

> Gemma Toner has been named senior vice president, business insights and strategy, a newly created role at Cablevision. Press release

> Subscription-free satellite TV service Freesat added 18,000 homes and is now available in 1.84 million households serving 3.8 million viewers every week. Story

> Smart TV and Connected TV app development specialist TV App Agency will add FOXXUM's Smart TV platform to its list of Smart TV platforms, set-top boxes and gaming consoles supported by their TV App Engine. Story

> NBCUniversal's Hispanic Enterprises and Content named Ruben Mendiola, president of cable channel mun2. Press release

Telecom News

> EarthLink reported that it narrowed its business service revenue losses to 4.3 percent to report a total of $234.3 million in revenues as its sales team made progress with extending the contracts with existing customers. This was an improvement over the 7.0 percent year-over-year decline the service provider reported in the fourth quarter of 2013. Full article

Wireless News

> Verizon Wireless will continue to respond to pricing changes in the market but is not going to go overboard in terms of a response, according to Verizon Communications CFO Fran Shammo. Full article

And finally ... Virgin Media is launching new quad-play voice, video, data and wireless bundles available only to existing customers. Story


Webinars


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> Self-optimizing networks deliver the new customer experience - Wednesday, May 7, 9:30 am ET/ 6:30 am PT

In this presentation, the speakers will discuss the strategic move towards automation, the impact of current and future self-optimizing network (SON) use cases on the customer experience, and identify key differentiators among the leading SON providers. Register Today!

> Making Money From OTT - Thursday, May 8, 2014, 10am GMT / 5am ET

With rising programming costs, pay-TV providers are looking at ways they can benefit from OTT entertainment. This webinar will look at how Pay-TV providers can embrace OTT and not erode their core subscription TV services. Register Today!

> Video Analytics Strategies for Monetizing the Video Experience - Thursday, May 15, 2014 11am ET / 8am PT

As consumers have more ways to watch video than ever before, video providers are looking at new business strategies for monetizing their video services, to reduce churn, increase subscriber base, reduce capital and operational expenditure and optimize investments. This webinar will provide an overview of how providers can monetize their video services through video analytics strategies. Register Today!

> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN

This webinar will explore how to make a successful transition to Gigabit services. We will explore topics including market drivers for G.fast and FTTdp architectures, the G.fast value proposition, how to make FTTdp part of your FTTH Gigabit services toolkit, we will also explore other elements needed to complete your Gigabit toolkit. Register Today!

> How to build a profitable metro-regional network - Thursday, May 29th, 11amET / 8am PT

In this webinar we'll look at how service providers can craft retail business service offerings and revenue opportunities for specific verticals like education and health care. And we'll talk about the demand for Ethernet and optical services. Register Today!

> Driving revenue from multiscreen opportunities - Wednesday, June 11, 2014, 2pmET / 11amPT

Smartphones, tablets, smart TVs and other IP-connected devices are revolutionizing the way content providers, distributors and advertisers reach viewers. While multiscreen devices promise to increase viewer engagement and social interaction, the strategies for making money from these other screens are still evolving. This webinar will look at a variety of multiscreen strategies that are currently being used by pay-TV providers. Register Today!



Events


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> OPS - June 10 - New York

OPS is where digital media leaders meet, develop best practices and work together to solve today's most important online advertising challenges. As a digital strategist, OPS is the one event where you're certain to get the information you need to stay competitive and maximize profitability. Register Now.



Marketplace


* Post listing: Click here.
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> eBook: Dissecting Telco Customer Data Analytics

Analysts expect the data-driven telecom analytics market to grow at an astounding rate over the next five years to become a $5.4 billion revenue market by the end of 2019. FierceTelecom will explore the different tools and techniques that operators can use to analyze and mine their data. Download this eBook today!

> eBook: Profiting from Over the Top Video

With rising programming costs reducing margins for their subscription video product, pay-TV providers are relying on sales of broadband Internet service to grow profits. This eBook will look at ways cable operators can benefit from subscribers that are relying more on Internet video for home entertainment. Download this eBook today!

> eBook: VoLTE and the Future of Mobile Voice

Despite more than two years of anticipation, the U.S. is still waiting for the widespread deployment of voice over LTE as major operators delay deployment. Experts say this shouldn't come as a surprise given the complexity of the technology. FierceWireless will take an in-depth look at VoLTE as well as explore HD voice and other advanced services made possible by VoLTE. Download this eBook today!

> Whitepaper: 802.11ac in the Enterprise: Technologies and Strategies

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

> eBook: Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems

TE Connectivity conducted surveys in the spring and fall of 2013 to gauge how service providers, hardware/software integrators and other segments of the industry are thinking about small cell technologies and their roles in the macro/micro network. The surveys found that attitudes and perceptions continue to evolve. Download this executive summary today!

> eBook: eBrief | MSOs See New Era for VoIP

This FierceCable eBrief will explore that while cable MSOs may be struggling to retain video customers, several Tier 2 and Tier 3 operators are growing their revenues by bundling VoIP services with their existing video and high-speed Internet packages. Download this eBrief today!

> Whitepaper: Developing for the Internet of Things: Challenges and Opportunities

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