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2014/05/12

| 05.12.14 | AT&T's Salesforce pact strengthens VPN customers' cloud bond

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FierceTelecom

May 12, 2014

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This week's sponsors:
IneoQuest
Ciena
Neustar and Spirent
TE Connectivity

Today's Top Stories:
1. AT&T enhances VPN experience by bringing Salesforce into its cloud ecosystem
2. FCC's Wheeler realigns net neutrality proposal, promises ISPs can't give preferential treatment
3. Zayo FY Q3 revenue grows 6 percent to $278M on strong organic, acquisition-related growth
4. FirstLight Fiber brings 100G connectivity to its on-net building locations
5. tw telecom revenue rises to $408.3 million on strong enterprise, Internet growth

Spotlight:
Pay-TV subscribers are eating up TV Everywhere, says NPD Group

Also Noted:
Blue Box names Matthew Schiltz as its new CEO; Colorado Gov. John Hickenlooper signs new rural broadband bill Much more...

News From The Fierce Network:
1. Liberty Media spinning cable businesses into new Liberty Broadband unit
2. Research challenges theory that emission guidelines will hurt grid reliability
3. Spotlight: Really big, big data: Government transparency at two bucks per page
4. More headlines...

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This week's sponsor is IneoQuest.

Webinar: Video Analytics Strategies for Monetizing the Video Experience
Thursday, May 15th, 11am ET / 8am PT

As consumers have more ways to watch video than ever before, video providers are looking at new business strategies for monetizing their video services, to reduce churn, increase subscriber base, reduce capital and operational expenditure and optimize investments. This webinar will provide an overview of how providers can monetize their video services through video analytics strategies. Register Today!


Sponsor: Neustar and Spirent

Webinars

> Video Analytics Strategies for Monetizing the Video Experience - Thursday, May 15, 2014 11am ET / 8am PT
> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN
> How to build a profitable metro-regional network - Thursday, May 29th, 11amET / 8am PT
> Driving revenue from multiscreen opportunities - Wednesday, June 11, 2014, 2pmET / 11amPT
> Developing for the Internet of Things: Challenges and Opportunities - Wednesday, June 18th, 2pm ET / 11am PT

Events

> The TIA Network of the Future Conference - June 3-5 - Dallas, TX - Sponsored by: Telecommunications Industry Association
> GSMA Mobile Asia Expo 2014 - June 11-13 - Shanghai, China
> 2014 FTTH Conference & Expo - June 23-25, Fort Lauderdale, Florida
> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Marketplace

> eBook: VoLTE and the Future of Mobile Voice
> Whitepaper: 802.11ac in the Enterprise: Technologies and Strategies
> Whitepaper: Enhanced Mobility
> Whitepaper: HP Mobility Management
> eBook: Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems
> eBook: eBrief | MSOs See New Era for VoIP

Jobs

> Cyber Security Engineer (TS.SCI Required) - Washington, DC (US)
> Senior IP Network Engineer - Madison, WI
> Desktop Implementation - TS/SCI - Springfield, VA (US)
> Subject Matter Expert 2- Info Security - Arlington, VA (US)
> Principal Information Security Analyst TS.SCI Required - Washington, DC (US)
> Sr Programmer - Sierra Vista, AZ (US)
> Sr Analyst, Intelligence - Herndon, VA (US)
> Sr. Network Engineer Telephony - Jonesboro
> Director, Wireless Engineering - URGENT!! - San Jose, CA
> Staff Manager, Product Planning - San Diego, CA (US)

This week's sponsor is Ciena.

Webinar: How to build a profitable metro-regional network
Thursday, May 29th, 11:00am ET / 8:00am PT

In this webinar we'll look at how service providers can craft retail business service offerings and revenue opportunities for specific verticals like education and health care. And we’ll talk about the demand for Ethernet and optical services. Register Today!

Today's Top Stories

1. AT&T enhances VPN experience by bringing Salesforce into its cloud ecosystem

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

AT&T (NYSE: T) is giving its VPN users another enhancement, announcing that it has added Salesforce to its growing network-enabled cloud ecosystem.

Current customers will be able to use their VPN to connect to Salesforce from any location on their private network using AT&T's NetBond technology.

"The addition of choice in how users connect to Salesforce is game changing for enterprise customers who need high performing and reliable access to industry-leading cloud services," said Andy Geisse, CEO, AT&T Business Solutions, in a release. "This is an important addition to our growing AT&T NetBond ecosystem and will further accelerate enterprise cloud adoption."

Salesforce has been a major tool for many companies so AT&T's move to add it to its ecosystem will provide a greater bond with existing VPN customers that are searching for faster and secure access.

AT&T said it expects these capabilities to be available to customers in the second half of this year.

One of the benefits of the NetBond technology is it can work with an existing AT&T VPN through APIs to create what it says is an automated experience for customers. They don't have to purchase additional equipment or software.

Cloud has been a major driver for AT&T on both the customer-facing side and as a way to improve its internal IT processes. In 2013, the telco said it put nearly 20 percent of its internal apps into the cloud. Over the next three to five years, it will be an entirely cloud-based enterprise.

For more:
- see the release

Related articles:
AT&T launches user-defined cloud strategy
AT&T's Donovan: We're probably the most aggressive cloud company in the world
AT&T, Cisco, CSC face cloud trademark infringement suit from BizCloud

Read more about: AT&T
back to top


This week's sponsors are Neustar and Spirent.

eBook | Dissecting Telco Customer Data Analytics

While the market for data-driven telecom analytics is expected to grow, service providers are still in the learning phase with data analytics. FierceTelecom explores the different tools and techniques that operators can use to analyze and mine their data. Download today.


2. FCC's Wheeler realigns net neutrality proposal, promises ISPs can't give preferential treatment

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

FCC Chairman Tom Wheeler is taking another stab at the net neutrality debate by incorporating elements into the plan that will ensure that service providers won't be able to put web traffic that travels over their last mile networks into fast and slow paths, reports The Wall Street Journal.

This new development follows a wave of criticism from content providers such as Netflix and consumer groups arguing that it would allow ISPs to enter into deals where they could pay to get faster delivery of their content to end-customers.

An unnamed FCC official told the WSJ that  Wheeler will leverage the same approach as his initial plan. However, the revised plan will include language that says the regulator would pay close attention to each deal to ensure that the broadband providers don't slow down the delivery of other companies' content to customers. 

In addition, the draft would ask for comments on whether these agreements, which are otherwise known as "paid prioritization," should be abolished. It also would prevent large cable operators and telcos like Comcast (NASDAQ: CMCSA) and AT&T (NYSE: T) from providing preferential treatment to certain content providers.

Wheeler's proposal also will ask for public comments on whether broadband Internet service should be classified as a public utility. At this point, the regulator has not reclassified it as a utility, a move that service providers contend would hinder innovation and investments.

However, Wheeler's revisions will not satisfy critics of his broader plan, particularly those who say all Internet traffic should be treated equally.

Besides industry advocates, Wheeler's plan has drawn fire from two of the five FCC commissioners, including Democrat Jessica Rosenworcel and Republican Ajit Pai, who encouraged Wheeler to delay Thursday's vote, which would open the proposal up for public comment.

For more:
- WSJ has this article

Related articles:
Report: FCC's proposed middle ground net neutrality rules come under fire
FCC to rework existing net neutrality rules, won't appeal Verizon ruling
FCC loses neutrality battle as court strikes down rules
Federal appeals court strikes down FCC's net neutrality rules

Read more about: Tom Wheeler, Content Providers
back to top


3. Zayo FY Q3 revenue grows 6 percent to $278M on strong organic, acquisition-related growth

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Zayo reported that fiscal third-quarter revenue was $278 million, up 6 percent sequentially due to a mix of organic growth related to new customer installations and acquisition-related growth.

The company also reported that adjusted EBITDA rose 9 percent to $165 million on an annualized basis.

Since March 31, the company has entered into $1,557.6 million of gross new sales contracts, which will represent an additional $21.9 million in monthly revenue once installation on those contracts is accepted.  During this period, the amount of gross installations accepted resulted in additional monthly revenue of $19.0 million. 

A big focus during the quarter was network expansion. Capital expenditures were $90.9 million, which included adding 335 route miles of fiber and 294 buildings to the network.  

On the acquisition front, Zayo struck a deal to acquire Neo Telecoms, a Paris-based bandwidth infrastructure company. When the deal closes, the company will acquire a 96 percent equity interest in Neo Telecoms and its subsidiaries.

The revenue increase related to organic growth was partially offset by total customer churn of $14.5 million in monthly revenue since March 31, 2013. Zayo's net loss increased $7.4 million sequentially and $25.2 million year-over-year from the third quarter of fiscal year 2013.

About 88 percent of churn processed was related to hard disconnects, while another 10 percent was related to negative price changes, and 2 percent was associated with network upgrades. Acquisition-related growth represented about $0.7 million of the sequential quarterly revenue increase.

 For more:
- see the earnings release

Special report: Wireline telecom earnings in the first quarter of 2014

Related articles:
Zayo acquires Neo Telecoms, establishes new France business unit
Zayo adds 550 miles to northern California fiber network
Zayo serves up 100G wavelengths between New York and Ashburn, Va.
Zayo acquires CoreXchange, bolsters Texas data center footprint

Read more about: Zayo
back to top


4. FirstLight Fiber brings 100G connectivity to its on-net building locations

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

FirstLight Fiber is responding to customer demand in Tier 2 and Tier 3 metro markets by expanding its network to support 100G connectivity services at any of its on-net building locations in upstate New York and northern New England.

It is conducting this expansion effort with integrator LightRiver Technologies and using Ciena's 6500 Packet-Optical Platform that delivers the optical services to end-customers.

Besides offering the higher speed services, this deployment is also focused on enhancing service turn-up time. The service provider will leverage Ciena's OneControl Unified Management System, which provides simple point-and-click service provisioning.

Over the past two years, FirstLight has built a sizeable footprint of 1,400 on-net lit fiber buildings and added the ability to serve another 10,000 locations located near its fiber network through a series of acquisitions and organic initiatives.

While FirstLight's most popular optical service product today is its 10G offering, it will have a competitive advantage over other players as it can immediately deliver the 100G services whenever existing or new customers dictate the need for such a service.  

"We did not see a lot of demand for 10G last year, but this year we are seeing it become much more popular," said Brian Kurkowski, CTO of FirstLight in an interview with FierceTelecom. "I projected that our Internet bandwidth would double in 2013, but it actually went up four times."

For more:
- see the release

Related articles:
FirstLight increases Vermont data center footprint
FirstLight targets wholesale opportunities with new Ethernet Access service
BayRing Communications leverages FirstLight Fiber to extend fiber reach in New England
FirstLight Fiber employs Cisco ASR for core upgrade, aligns New England, upstate NY presence
FirstLight Fiber extends Canada Ethernet reach via Fibrenoire

Read more about: FirstLight Fiber
back to top


5. tw telecom revenue rises to $408.3 million on strong enterprise, Internet growth

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

tw telecom reported that first-quarter 2014 revenue rose 7.1 percent year-over-year to $408.3 million due to ongoing growth in its enterprise and data and Internet segments.

During the quarter, enterprise revenue grew 2.3 percent sequentially and 9.2 percent, or $26.1 million, year-over-year, while data and Internet revenue grew 3.6 percent sequentially and 15.1 percent year-over-year.

Data and Internet services revenue rose 15.1 percent, which was driven by an increase in strategic Ethernet and VPN based products and other services, partially offset by churn and repricing. These services now represent 60 percent of total revenue, up from 56 percent in the same period a year ago.

Voice service revenues also rose 1.8 percent, primarily from converged and other voice solutions and an increase in usage based services, partially offset by churn. Voice services revenue represented 19 percent of total revenue for the quarter compared to 20 percent a year ago.

It also saw gains in its carrier services division where revenues rose by $0.6 million, which it said reflects growth in Ethernet services, offset by churn and re-pricing for contract renewals, primarily in network services.

However, network services declined 10.1 percent due to the impact of churn and re-pricing, largely from service provider customers. Network services revenue now represents 14 percent of total revenue for the quarter compared to 17 percent a year ago, in part reflecting the transition from network services to Ethernet-based technologies.

Although it will take time to assess the impact of its plans, tw telecom has put together a foundation to create further growth with a strategic market expansion to extend its metro fiber footprint into five new high demand markets and accelerate the density of its metro fiber footprint in a third of its existing markets during the fourth quarter.  

Shares of tw telecom were listed at $31.12, up 12 cents or 0.39 percent, in Monday morning trading on the Nasdaq stock exchange.

For more:
- see the earnings release

Special report: Wireline telecom earnings in the first quarter of 2014

Related articles:
tw telecom puts more fiber into its Nashville network
tw telecom, DuPont Fabros provide direct connection to Amazon Web Services
tw telecom lights up service in Salt Lake Valley area
tw telecom expands fiber networks in Memphis, Orange County

Read more about: tw telecom
back to top


Also Noted

This week's sponsor is TE Connectivity.

Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems

It's still early days in terms of how the wireless industry defines small cell technology and what types of cells should be considered "small cells." Find out what key stakeholders are saying about small cells vs. DAS, and their roles in today's networks. Download this free Executive Summary today.


TODAY'S SPOTLIGHT... Pay-TV subscribers are eating up TV Everywhere, says NPD Group

A growing base of pay-TV subscribers are tuning into TV Everywhere, according to the NPD Group's "TV Everywhere Report." As reported in FierceCable, 21 percent of pay-TV subscribers use TV Everywhere at least once a month. Interestingly, subscription video-on-demand (SVOD) subscribers are "actually among the most active TV Everywhere users." Read more

Wireline news from across the web:

@FierceTelecom RT @ FTTH COUNCIL: Where Did the Fiber Fever Go? The case for ultra-high-speed Internet services. Article | Follow @FierceTelecom

> Blue Box has named Matthew Schiltz, the former CEO of Tier 3 which was acquired by CenturyLink earlier this year, as its new CEO. Article

> China's Ministry of Industry and Information Technology (MIIT) is no longer regulating tariffs of telecom services and will instead allow pricing to be controlled by market forces. Article

> Colorado Gov. John Hickenlooper signed legislation on Friday that redirects part of a $54 million ratepayer subsidy to help telcos bring service to rural areas. Article

> The FCC has appointed Kim Hart as press secretary to Chairman Tom Wheeler. Release

Cable News
> A satellite TV bill approved by the House Energy Commerce Committee would give broadcasters until 2016 to undo joint sales agreements (JSAs). Article

> TV Everywhere from pay-TV providers is picking up steam, according to NPD Group's "TV Everywhere Report," which says that 21 percent of pay-TV subscribers use TV Everywhere at least once a month. Article

Online Video News
> Major advertisers are inadvertently supporting websites that offer pirated movie and television content because they are buying ad space using automated ad-buying services, a Wall Street Journal article asserts. Article

Wireless News
> Bankrupt wireless firm LightSquared and Dish Network Chairman Charlie Ergen face court-ordered mediation if they can't figure out their differences over LightSquared's restructuring, a federal bankruptcy court judge ruled. Article

> U.S. Cellular is signaling its opposition to a draft FCC plan for bidding rules for next year's incentive auction of 600 MHz broadcast TV spectrum, potentially driving a wedge between it and other smaller carriers. Article

And finally… DDoS attacks now used as distraction to cover data theft. Article

News From The Fierce Network:

> Netflix confirms $1 subscription price increase, adds documentaries to original content Post
> Dish, nTelos aim to launch fixed TD-LTE network in July, later than expected Post

Webinars

> Video Analytics Strategies for Monetizing the Video Experience - Thursday, May 15, 2014 11am ET / 8am PT

As consumers have more ways to watch video than ever before, video providers are looking at new business strategies for monetizing their video services, to reduce churn, increase subscriber base, reduce capital and operational expenditure and optimize investments. This webinar will provide an overview of how providers can monetize their video services through video analytics strategies. Register Today!

> Making the Move to Gigabit Services - What You Need to Know for a Successful Transition - PRESENTED BY: ADTRAN

This webinar will explore how to make a successful transition to Gigabit services. We will explore topics including market drivers for G.fast and FTTdp architectures, the G.fast value proposition, how to make FTTdp part of your FTTH Gigabit services toolkit, we will also explore other elements needed to complete your Gigabit toolkit. Register Today!

> How to build a profitable metro-regional network - Thursday, May 29th, 11amET / 8am PT

In this webinar we'll look at how service providers can craft retail business service offerings and revenue opportunities for specific verticals like education and health care. And we'll talk about the demand for Ethernet and optical services. Register Today!

> Driving revenue from multiscreen opportunities - Wednesday, June 11, 2014, 2pmET / 11amPT

Smartphones, tablets, smart TVs and other IP-connected devices are revolutionizing the way content providers, distributors and advertisers reach viewers. While multiscreen devices promise to increase viewer engagement and social interaction, the strategies for making money from these other screens are still evolving. This webinar will look at a variety of multiscreen strategies that are currently being used by pay-TV providers. Register Today!

> Developing for the Internet of Things: Challenges and Opportunities - Wednesday, June 18th, 2pm ET / 11am PT

Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register Today!

Events

> The TIA Network of the Future Conference - June 3-5 - Dallas, TX - Sponsored by: Telecommunications Industry Association

The Conference, which highlights the intersection of markets, technology, and policy perspectives, will focus on transformation of the ICT industry as globalization, technological innovations and regulatory environments present challenges and opportunities. Topics include: 5G, SDN, Big Data, NFV, Cybersecruity, and much more. Click Here Now.

> GSMA Mobile Asia Expo 2014 - June 11-13 - Shanghai, China

Mobile connects us to new information, possibilities, people, ideas and experiences. Mobile Asia Expo showcases the mobile solutions that are transforming our lives today and into tomorrow. Register now to join us 11-13 June 2014 in Shanghai, China, where we are Making Global Connections.

> 2014 FTTH Conference & Expo - June 23-25, Fort Lauderdale, Florida

Join the people driving innovation and bringing FTTH connectivity to communities throughout North America and beyond! Take part in three days of networking, education, and exhibitor solutions that will provide you with ideas and solutions to deploy, grow, and monetize your network. Visit www.ftthannual.org for more information!

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Super Mobility Week powered by CTIA is North America's largest forum for the mobile innovations that power your connected life. Thousands of mobile professionals and executives, 1,100+ exhibitors, as well as 1,000+ media and analysts from across the globe will gather in September for this event. Learn more at www.supermobilityweek.com.

Marketplace

> eBook: VoLTE and the Future of Mobile Voice

Despite more than two years of anticipation, the U.S. is still waiting for the widespread deployment of voice over LTE as major operators delay deployment. Experts say this shouldn't come as a surprise given the complexity of the technology. FierceWireless will take an in-depth look at VoLTE as well as explore HD voice and other advanced services made possible by VoLTE. Download this eBook today!

> Whitepaper: 802.11ac in the Enterprise: Technologies and Strategies

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

> Whitepaper: Enhanced Mobility

Discover how HP NonStop solutions, powered by Intel® Itanium® processors, enable you to meet the growing demands of mobile subscribers while lowering costs and better positioning your business for change. Download today to learn more.

> Whitepaper: HP Mobility Management

See how HP Mobility Management with HP NonStop solutions, powered by Intel® Itanium® processors, helps you better manage subscriber data across 3G/LTE/WiFi networks while delivering a consistent service experience and personalized services with added efficiency. Download today to learn more!

> eBook: Executive Summary | Thoughts on the Small Cell Evolution Part 2: Distributed Antenna Systems

TE Connectivity conducted surveys in the spring and fall of 2013 to gauge how service providers, hardware/software integrators and other segments of the industry are thinking about small cell technologies and their roles in the macro/micro network. The surveys found that attitudes and perceptions continue to evolve. Download this executive summary today!

> eBook: eBrief | MSOs See New Era for VoIP

This FierceCable eBrief will explore that while cable MSOs may be struggling to retain video customers, several Tier 2 and Tier 3 operators are growing their revenues by bundling VoIP services with their existing video and high-speed Internet packages. Download this eBrief today!

Jobs

> Cyber Security Engineer (TS.SCI Required) - Washington, DC (US)
> Senior IP Network Engineer - Madison, WI
> Desktop Implementation - TS/SCI - Springfield, VA (US)
> Subject Matter Expert 2- Info Security - Arlington, VA (US)
> Principal Information Security Analyst TS.SCI Required - Washington, DC (US)
> Sr Programmer - Sierra Vista, AZ (US)
> Sr Analyst, Intelligence - Herndon, VA (US)
> Sr. Network Engineer Telephony - Jonesboro
> Director, Wireless Engineering - URGENT!! - San Jose, CA
> Staff Manager, Product Planning - San Diego, CA (US)




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