Less Than 2 Weeks Left to Get Your Pass and Meet Andrew Luck

Get Your Pass Before It’s Too Late! Dear Colleague, Attend CX Hot Trends Symposium on June 2-4, 2014 in Indianapolis, IN for an in-depth look at the technologies that will profoundly improve customer satisfaction and lower costs. Network with colleagues and industry experts looking to develop powerful partnerships with companies like yours. Learn how to keep up with your customer’s expectations while saving money and improving brand loyalty. Discover new and profitable products and solutions in the interactive exhibit space. Gain insight on how to retool your corporate culture, staffing, operations and success metrics to create a faster more effective customer experience. Immerse yourself in the trends that will determine the success, challenges and the quality of the service you deliver to your customers. Cloud-Based Communications Data Analytics and New-Model KPIs Innovative Self-Service Multi-Channel Communications Mobile Customer Service Video Customer Service Proactive Customer Care Social Customer Service Video-Based Customer Service WebRTC Hear keynotes by Aron Ralston, Fearless Adventurer and Subject of the Film 127 Hours & Jay Baer, Social Media Expert and Author. Access to the All-American Tailgate Party at Lucas Oil Stadium, with a Special Appearance by Indianapolis Colts Quarterback, Andrew Luck. Make Plans to Attend Today! Access to keynotes, conference programming, networking events and exhibit access is all included with your CX Hot Trends Symposium pass. For more information and to register, visit CX Hot Trends Symposium or contact Frank Coppola at 203-852-6800 x131. See you at CX Hot Trends Symposium! Jessica McCaffrey Marketing Manager TMC 203-852-6800 x 170 jmccaffrey@tmcnet.com View this email online Thank you to all of the current Sponsors! Diamond Sponsor: Interactive Intelligence & Platinum Sponsors: ZenDesk & OrgSpan

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