How speech analytics can help improve business outcomes

Unleash The Power of Big Voice Data Data analytics can be very helpful for organizations trying to decipher what their customers really want and need. However, without the proper tools to analyze and understand the interactions between customers and customer service agents, this data is ultimately useless. How can organizations access the customer and agent related data they need? Watch this informative webcast now to find out how speech analytics can be used to improve business outcomes, as well as discussions on: An integrated, connected world The abundance of data The true voice of customers And more Sponsored by: Calabrio VIEW NOW About the Speaker: Chip Engdahl, Product Marketing Manager   ABOUT THIS E-NEWSLETTER This email is published by the TechTarget Business Applications and Architecture Media Group. Copyright 2014 TechTarget, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners. To unsubscribe from all TechTarget Business Applications and Architecture Media Group, Go to unsubscribe. TechTarget Business Applications and Architecture Media Group, 275 Grove Street, Newton, MA 02466 Contact: webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors of that content as described in our Privacy Policy.

VIEW NOW SPONSORED BY Calabrio SPEAKER Chip Engdahl Product Marketing Manager