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2014/08/11

| 08.11.14 | Telus' broadband, TV gains help ease legacy loss pains

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FierceTelecom

August 11, 2014

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This week's sponsors:
Placemedia
Amdocs
IBM
Ericsson, Intel, Nokia and SOLiD



Today's Top Stories:
1. Telus adds 23,000 TV customers as wireline revenue rises 2.4% to $1.23B
2. AT&T begins upgrading Austin customers to 1 Gbps service
3. XO provides 50 to 500 Mbps connection to Amazon's cloud services
4. BT Openreach to conduct customer experience trial with carrier customers
5. China Telecom, Google, KDDI, others to build new trans-Pacific submarine cable

Spotlight:
How did the top U.S. wireless operators perform in Q2?

Also Noted:
Verizon's CFO Fran Shammo to speak at Oppenheimer event; IBM has built a computer chip that functions like a brain Much more...

News From The Fierce Network:
1. Pac-12 commissioner Scott: DirecTV will only negotiate with conglomerates
2. Xcel revamps MN rooftop solar program
3. Spotlight: An Internet of People, this time when they need help
4. More headlines...

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This week's sponsor is Placemedia.

eBrief | Connected TV Advertising's Growing Potential

The lack of industry standards coupled with an uncertain business model is making connected TV ads a challenge, but many companies are preparing for what could be a huge opportunity. In this eBrief, FierceCable discusses the future of connected tv and its advertising marketplace. Download today.


Sponsor: IBM

Webinars

> LTE Broadcast - Evolving and going beyond mobile - Tuesday, August 26th, 1pm ET/ 10am PT
> Consumerization and the CIO - Now Available On-Demand
> The New Reality: LTE Solutions for Fixed Applications - August 27th | 2pm ET / 11am PT
> Making the Network Efficient Through Traffic Management - Wednesday, September 17th | 2pm ET/ 11am PT
> CSPs Using Predictive Analytics to Solve Some of Their Biggest Problems - Thursday, September 25th, 10amET/7amPT

Events

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV
> Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week! - September 9, 2014 - Las Vegas, NV - Sponsored by Ericsson, Intel, Nokia, and SOLiD
> Don't Miss this FierceWireless IoT Breakfast at Super Mobility Week! - September 10, 2014 - Las Vegas, NV - Sponsored by AT&T, RacoWireless, and Sierra Wireless

Marketplace

> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks
> eBook: 5 Key Strategies for Successful Mobile Engagement
> Whitepaper: VoLTE - Using Policy to Deliver High Definition Voice Services
> eBook: eBrief | Connected TV Advertising's Growing Potential
> Whitepaper: Next Generation Technical Support
> Whitepaper: Cloud RAN
> Whitepaper: Realizing Open Flow Switches with Aricent Frameworks
> Whitepaper: Increasing LTE Revenues: Top 10 Innovations and Operator Examples

Jobs

> Director, Consumer Products and Operations - Ridgeland, MS (US - 39157)
> Senior Engineer - System Automation - Monroe, LA
> Lead Engineer - Converged Technologies - Monroe, LA
> DAS DESIGN ENGINEERING MANAGER - Atlanta, GA. and Newport Beach, CA.
> Director, DAS Venue Development) - San Francisco, CA. / Bay Area
> Sr Analyst, Telecom - Knoxville, TN (US)
> Sr Network Administrator with TS/SCI - Bethesda, MD (US)
> Principal Confirguration Analyst - Warrenton, VA (US)
> Senior Information Security Analyst TS.SCI Required - Jackson, SC (US)
> Jr. Accounant w/Project Set-Up Experience - Fairfax, VA (US)

This week's sponsor is Amdocs.

CEM & Big Data: Reconnecting with customers
Telcos still lag in customer engagement and often make it difficult for them to give feedback, according to a global consumer survey by IBM. The key findings are summarized in this issue's cover story. Download Today!

Today's Top Stories

1. Telus adds 23,000 TV customers as wireline revenue rises 2.4% to $1.23B

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Telus continues to see strong adoption of its TV and broadband services, adding 23,000 Telus TV subscribers and 15,000 high-speed Internet customers during the second quarter.

Total Telus TV subscribers rose 16 percent to 865,000, while broadband Internet connections were up 5.6 percent to 1.4 million. However, total TV additions were down from the same period a year ago due to what Telus said was slower market growth.

The telco's broadband Internet net additions of 15,000 were up 2,000 year-over-year. The high-speed subscriber base of 1.43 million is up 76,000 or 5.6 percent from a year ago.

Growth of TV and broadband drove up second-quarter 2014 wireline results 2.4 percent, or $28 million, year-over-year to $1.23 billion.

The service provider said that this "growth was generated by increased data revenue, partially offset by continued declines in legacy voice local and long-distance revenues."

Telus also narrowed its total network access lines (NALs) losses to 15,000, down from 38,000 a year ago, a 61 percent year-over-year improvement. Residential NAL losses of 19,000 improved by 13,000 or 41 percent over the prior year period, while business NALs increased by 4,000 compared to a loss of 6,000 a year ago. Total NALs of 3.2 million were lower by 109,000 year-over-year, reflecting an improvement of 54,000 in NAL losses compared to the same period a year ago.

Telus said the improvement in NAL losses "reflects the success of Telus' customers first initiatives and bundling strategy, offset by ongoing wireless and Internet substitution and competition."

From an overall financial perspective, Telus' operating revenue grew 4.4 percent year-over-year to $2.69 billion, while earnings before interest, income taxes, depreciation and amortization (EBITDA) increased by 7.5 percent to $1 billion. Likewise, net income increased by 33 per cent to $348 million, while basic earnings per share (EPS) rose by 41 percent to 62 cents. 

For more:
- see the earnings release

Special report: Wireline telecom earnings in the second quarter of 2014

Related articles:
Telus' Natale: We'll build fiber to the premises on a modular basis
Telus to invest over $1.2B to expand fiber network to Quebec-based businesses, residential customers
Canadian telcos using fiber to woo video customers

Read more about: IPTV, Broadband Internet
back to top


This week's sponsor is IBM.

SmarterCommerce Webinar: File Synch / File Share for the Enterprise — Taken to the Extreme

Join this webinar to discover how to develop your own innovative approach to managed file transfer. Find out how to bring new levels of efficiency, visibility and collaboration to every process – and reach new heights of success for your business.
Click here to watch this on-demand webinar today!


2. AT&T begins upgrading Austin customers to 1 Gbps service

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

AT&T (NYSE: T) is upgrading existing fiber to the premises (FTTP) network users in Austin, Texas, to 1 Gbps, joining cable overbuilder Grande Communications as the second provider to support such speeds.

Customers that already subscribe to the U-verse with GigaPower service with 300 Mbps will see their Internet speeds be automatically upgraded to 1 Gbps at no additional cost over the next few weeks.

In addition, AT&T launched a new interactive TV app exclusively for Austin area residents, called Austin Found, which provides Austin U-verse TV customers personalized information on Austin food, entertainment and other events with just a click of the remote.

As an added incentive, AT&T also introduced a new promotion for Austin area residents to entice existing wireless customers to sign up for GigaPower. Subscribers will get a one-time $100 promotional credit on their wireless bill through Nov. 8. Likewise, customers that have GigaPower and want to add AT&T wireless service can also get the wireless credit.

The telco is beating out Google Fiber, which plans to start rolling out its own 1 Gbps service sometime later this year. In April, the Internet giant's plans hit a snag when the company revealed it still had to gain approval for 36 active or pending rights of way use permits. However, no other details about geographic locations of the Google Fiber service have been revealed.

AT&T and Google aren't the only games in Austin's 1 Gbps town, however.

Grande has begun offering its own 1 Gbps service to about a quarter of the cable provider's existing 75,000 Austin customers. The cable overbuilder's service is competitively priced at $65 a month without a contract. Customers who bundle other services such as video and voice will pay even less.    

For more:
- see the release

Related articles:
AT&T to roll out Austin 1 Gbps FTTH service in mid-2014, but pricing not revealed
AT&T extends 1 Gig service to Charlotte, N.C.
AT&T makes San Antonio the next stop for its 1 Gig fiber-based broadband service
AT&T gets green light to bring 1 Gig fiber-based broadband service to Nashville

Read more about: FTTH, Grande Communications
back to top


3. XO provides 50 to 500 Mbps connection to Amazon's cloud services

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

XO Communications is giving its business customers more options to connect to Amazon Web Services' (AWS) cloud computing platform by serving up network connections at speeds ranging from 50 to 500 Mbps.

Initially, XO only offered a 1 and 10 Gbps connection to AWS. Having these additional lower speed options will enable XO to target an even broader audience of customers that don't require a Gbps speed connection.

Similar to its earlier offering, XO will also offer customers the option to leverage its Bandwidth-on-Demand (BoD) feature and bundle the AWS connection with its IP-VPN technology.

Since many businesses will have fluctuating bandwidth needs that could be driven by specific events like data backup, they can use the BoD feature to allocate and pay for the bandwidth increase they need at that time.

And by combining the AWS connection with an IP/VPN connection, a multi-site business can connect all of their locations locally, nationwide or internationally over a private connection that is not prone to the security risks of the public Internet.

For more:
- see the release

Related articles:
XO deploys Infinera's DTN-X across its 100G network
XO introduces new self-service portal
XO serves up new bandwidth-on-demand capability
XO lays path for network expansion, completes $500M financing round
XO names Qwest exec Christopher Ancell as new CEO

Read more about: Xo Communications, Amazon AWS, Network Connections
back to top


4. BT Openreach to conduct customer experience trial with carrier customers

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

Openreach, BT's (NYSE: BT) access network unit, is inviting its service provider customers to participate in a trial where a drop card will be left by engineers asking for feedback from residential customers.

The service provider said it plans to run the trial in the North West (Mersey area) for both contractor and Openreach engineering teams. In addition, the service provider plans to run the trial in North/East London patches (Kelly's contractors) and West-Central London (Quinn's contractors).

Service providers have until Aug. 20 to register to opt into the trial. 

By conducting this trial, Openreach wants to see if there are any differences during the trial between Openreach engineers and contractors. Set to be completed by the end of September, the trial is focused on provisioning services for residential customers.

Despite reporting flat first-quarter year-over-year revenues of $2.1 billion, Openreach continues to see growth in fiber-based broadband revenue, which rose 46 percent.

Over the past year, the physical line base grew by 12,000 and has increased by 82,000 over the past 12 months. To date, Openreach has passed 20 million premises with its fiber broadband rollout.

For more:
- see this report

Related articles:
Report: Google Fiber eyeing UK as next broadband stop, poses challenge to BT
BT, CWU hammer out new 33-month labor contract
BT drives wireless/wireline integration with One Phone service for SMBs
BT has potential to disrupt with UK business mobile service
BT Openreach faces Ofcom mandate to accelerate repair, installation times

Read more about: Service Provider
back to top


5. China Telecom, Google, KDDI, others to build new trans-Pacific submarine cable

By Sean Buckley Comment | Forward | Twitter | Facebook | LinkedIn

The submarine cable industry just gained another new player as six major service providers have formed a consortium to build and operate a new trans-Pacific cable system to be called "FASTER," with NEC Corporation as the system supplier.

Participating companies include China Mobile International, China Telecom Global, Global Transit, Google (NASDAQ: GOOG), KDDI and SingTel. According to these companies, the name FASTER was adopted to represent the cable system's purpose of rapidly serving surging traffic demands.

Connecting the United States to two landing locations in Japan, the total amount of investment for the FASTER system is estimated to be about $300 million. FASTER will include six-fiber-pair cable and optical transmission technologies, with an initial design capacity of 60 Terabits (100Gb/s x 100 wavelengths x 6 fiber-pairs).

Complete with landing stations at Chikura and Shima in Japan, the FASTER cable will feature seamless connectivity to many neighboring cable systems to extend the capacity beyond Japan to other Asian locations. Connections in the United States will extend the system to major hubs on the West Coast covering the Los Angeles, San Francisco, Portland and Seattle areas.

The consortium said the building out of the FASTER network will begin immediately and the system is targeted to be ready for service during the second quarter of 2016.

FASTER is just one of a number of new trans-Pacific cables to emerge in recent years. Other submarine cables like UNITY offer service providers and other entities a five-fiber-pair trans-Pacific submarine communications cable that links Chikura cable station in Japan and One Wilshire, a major carrier hotel location in Los Angeles, for example.

For more:
- see the release

Related articles:
Hibernia Networks, TE SubCom begin work on Express submarine cable system
GlobeNet wraps up submarine cable build between Miami and Colombia
Telstra Global adds 100G to Asia Pac UNITY submarine cable
CenturyLink traces San Juan Islands outage to severed submarine cable

Read more about: Google, Submarine Cable Industry, China Telecom
back to top


Also Noted

This week's sponsors are Ericsson, Intel, Nokia, and SOLiD.

Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week!

Join Kris Rinne, AT&T; Nicola Palmer, Verizon Wireless; and other industry experts as they explore how to get from today's networks to the 5G network of the future. Seats are limited. Register Today!


TODAY'S SPOTLIGHT... How did the top U.S. wireless operators perform in Q2?

Now that the second-quarter 2014 earnings season is complete, FierceWireless is grading how the top U.S. wireless operators performed. In partnership with research firm Strategy Analytics, the report examines major metrics--such as churn, ARPU and revenue--of each wireless operator. Read more

Wireline news from across the web:

@FierceTelecom RT @ MyBroadband: ADSL belongs on the history channel: Neotel. Article | Follow @FierceTelecom

> Verizon's executive vice president and CFO Fran Shammo will speak at the Oppenheimer 17th Annual Technology, Internet & Communications Conference in Boston on Tuesday, Aug. 12. Release

> Gartner examines the identity of things for the Internet of Things. Article

> Open Signal study reveals that Google's Wi-Fi at Starbucks outperformed locations powered by AT&T. Article

> IBM has built a computer chip that functions like a brain. Article

> Copel Telecom, a wholly-owned telecommunications subsidiary of Brazilian power utility firm Companhia Paranaense de Energia (Copel), plans to extend its fiber-based broadband coverage to the north of Parana state.  Article

Cable News
> Trying to inspire consumer activism against Comcast's proposed purchase of Time Warner Cable, the Consumers Union is using a little humor in its just-released national TV commercial. Article

> Handling a barrage of relevant questions from investors following CBS Corp.'s Q2 earnings report, CBS chief executive Les Moonves said that his company has renewed its deal with Netflix, that it won't be buying CNN, and that 75 percent of its commercials will soon be sold off of C7 audience metrics. Article

Online Video News
> The release of a new second-screen app by the NFL this week featuring archived footage of games, highlights and interviews has some viewers speculating that the league will follow up with its own live streaming of NFL games. Not likely, experts say. Article

Wireless News
> Verizon Wireless intends to allow its rural LTE roaming partners to gain access to its AWS spectrum to enhance capacity on their LTE networks, according to a Verizon executive. Article

> The FCC voted to require all wireless carriers and certain over-the-top messaging providers to support text-to-911 services by the end of the year. Article

And finally… Ron Miller: If You Think Big Data's Big Now, Just Wait. As much as we have now, it will pale by comparison with what's coming. Article

News From The Fierce Network:

> SoftBank's Son predicts rising U.S. price competition, calls Claure a 'street fighter' Post
> Connectify's latest test of Comcast Wi-Fi equipment highlights cost of always-on connectivity Post

Webinars

> LTE Broadcast - Evolving and going beyond mobile - Tuesday, August 26th, 1pm ET/ 10am PT

Tune-in to this webinar to learn more about Qualcomm's perspective on the various aspects of the evolution, and how our offerings enable operators to offer LTE Broadcast services today. Register Today!

> Consumerization and the CIO - Now Available On-Demand

From devices to services to apps, end users have a lot of choices - and those choices are bleeding into enterprise IT faster than ever. How do these changes affect IT strategy, budget and infrastructure? Register to watch now!

> The New Reality: LTE Solutions for Fixed Applications - August 27th | 2pm ET / 11am PT

Trends show that fixed wireless operators seek to benefit from LTE capacity and standards momentum. However, most LTE solutions remain mobile-centric, neglecting the requirements of fixed networks, like simplified cores, Layer 2 services, etc. This Webinar will explore how operators, municipalities, utilities and others can leverage LTE in a seamless migration and what it means for them and their customers — today and tomorrow. Reserve your spot today!

> Making the Network Efficient Through Traffic Management - Wednesday, September 17th | 2pm ET/ 11am PT

Wireless networks are becoming increasingly complex and operators must manage different network protocols, network topologies and traffic patterns in order to make sure the network is operating at an optimal level. If the network is not managed carefully, it could result in poor performance and faulty coverage causing consumers to switch wireless providers. This webinar will look at the various tools and techniques operators may use to improve their network performance and stay competitive. Register Today!

> CSPs Using Predictive Analytics to Solve Some of Their Biggest Problems - Thursday, September 25th, 10amET/7amPT

Learn how some of the more forward-thinking CSPs are using predictive analytics to up-sell services, increase ARPU and eliminate fraud and risk. Register Today!

Events

> Super Mobility Week - September 9 ? 11, 2014 - Las Vegas, NV

Super Mobility Week powered by CTIA is North America's largest forum for the mobile innovations that power your connected life. Thousands of mobile professionals and executives, 1,100+ exhibitors, as well as 1,000+ media and analysts from across the globe will gather in September for this event. Learn more at www.supermobilityweek.com.

> Don't Miss this FierceWireless 5G Breakfast at Super Mobility Week! - September 9, 2014 - Las Vegas, NV - Sponsored by Ericsson, Intel, Nokia, and SOLiD

Join Kris Rinne, AT&T; Nicola Palmer, Verizon Wireless; and other industry experts as they explore how to get from today's networks to the 5G network of the future. Seats are limited. Register Today!

> Don't Miss this FierceWireless IoT Breakfast at Super Mobility Week! - September 10, 2014 - Las Vegas, NV - Sponsored by AT&T, RacoWireless, and Sierra Wireless

Join Matt Thompson, Microsoft; Alec Saunders, BlackBerry; and other industry experts as they delve into the market segments where IoT technologies are blossoming now, and explore where the next opportunities may lie. Seats are limited. Register Today!

Marketplace

> Whitepaper: Next-generation OSS is critical to delivering service agility in new virtualized networks

This white paper outlines the key role the OSS will play in enabling CSPs to deploy and realize anticipated benefits from service agility, operational flexibility and cost optimization. Download today.

> eBook: 5 Key Strategies for Successful Mobile Engagement

Read this eBook to discover how you can deliver highly targeted, personalized content and services to your customers across all mobile channels – and the key strategies that are critical to a successful mobile approach. Download today!

> Whitepaper: VoLTE - Using Policy to Deliver High Definition Voice Services

Learn how operators are delivering improved voice services while gaining the cost efficiencies of LTE. Download this free white paper today.

> eBook: eBrief | Connected TV Advertising's Growing Potential

The lack of industry standards coupled with an uncertain business model is making connected TV ads a challenge, but many companies are preparing for what could be a huge opportunity. In this eBrief, FierceCable discusses the future of connected tv and its advertising marketplace. Download Today!

> Whitepaper: Next Generation Technical Support

The next generation technical support whitepaper provides insights into how these next generation support models can be used to reduce risk and enhance customer satisfaction. Download Now!

> Whitepaper: Cloud RAN

This whitepaper provides an overview of the Cloud RAN architecture. It also offers exhaustive insight into how you can leverage concepts like 'Active Antenna Array', 'Multi-band Radio Remote Heads', 'Centralized Baseband Units', 'Radio Network Controllers' etc. to develop and deploy cutting edge Cloud RAN solutions to improve network performance that can help improve your ROI. Download Now!

> Whitepaper: Realizing Open Flow Switches with Aricent Frameworks

This whitepaper highlights the benefits of Aricent's OpenFlow frameworks, and explores how they can be leveraged to build pure or hybrid OpenFlow switches for deployments across campus, datacenter, enterprise, and service-provider networks. Download Today!

> Whitepaper: Increasing LTE Revenues: Top 10 Innovations and Operator Examples

Download this guidebook to learn about 10 leading service innovations to increase LTE revenue, examples and results from multipe operators worldwide and key BSS requirements to enable these services and reduce time to market. Download Today.

Jobs

> Director, Consumer Products and Operations - Ridgeland, MS (US - 39157)
> Senior Engineer - System Automation - Monroe, LA
> Lead Engineer - Converged Technologies - Monroe, LA
> DAS DESIGN ENGINEERING MANAGER - Atlanta, GA. and Newport Beach, CA.
> Director, DAS Venue Development) - San Francisco, CA. / Bay Area
> Sr Network Administrator with TS/SCI - Bethesda, MD (US)
> Senior Information Security Analyst TS.SCI Required - Jackson, SC (US)
> Sr Analyst, Telecom - Knoxville, TN (US)
> Principal Confirguration Analyst - Warrenton, VA (US)
> Jr. Accounant w/Project Set-Up Experience - Fairfax, VA (US)




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