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2014/11/20

[Webinar Today] How to Improve Your Customer's Journey


Hi there,

It's not too late, register now and join us today at 11am PT as we host Vanessa DiMauro, research and strategy consultant and Forbes Top 40 Social Marketing Master for Why Community is at the CENTER of the Customer's Journey.

Vanessa DiMauro shares Why Community is at the CENTER of the Customer's JourneyVanessa will show that by strategically using an online customer community, organizations can have more control in the buyer's journey, improve their experience, and ultimately increase sales.

She will also show you how to present the value of community to senior management—the overall benefits, expected ROI, and impact on customer retention.

If you are unable to join us, register anyway, and we'll send you a link to the replay and the slides. You'll also have the opportunity to ask Vanessa questions in our community.

Hope to see you there!

Chris Kelly
Community Specialist
webinar URL: bit.ly/IQ-journey-email 

 
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