3 Major eCommerce Trends Driving Sales for Retailers this Holiday Season - TechZone360

Featured Articles » 3 Major eCommerce Trends Driving Sales for Retailers this Holiday Season Black Friday, Small Business Saturday and Cyber Monday are just around the corner. Historically, these have been known as the biggest shopping days of the year - this year it gets even better, especially for businesses engaged in e-commerce. While holiday season retail sales are expected to grow at a steady 4-4.5 percent, as with previous years, online sales are expected to increase by a whopping 13.5-14 percent (Deloitte). Translation: get your products online now! » Digitalsmiths Gives Service Providers Video Analytics In a modern-day version of the Pavlov's Dogs experiment and reflex, you need only mention the phrase video analytics to get marketers and advertisers salivating profusely. » Will the Cloud Kill Windows as We Know It? Microsoft's shift into a cloud first/mobile first company has been rapidly evolving over the last 90 days. The company has open sourced server software, added support for Linux on its Azure cloud, and has been offering free software and subscription bundles to get customers hooked on Office 365 Home. Is it time to think about a true post-Windows world? » 'Third-Platform' Innovation to Dominate 2015 Opportunities The big communications trends that shaped opportunities in 2014 will continue to be driving forces in the new year: mobile computing, cloud services, big data and analytics, and social networking. According to International Data Corporation (IDC), these things make up what the firm calls the third platform for innovation and growth-and the industry is making an accelerating transition in its direction. » Dell and Intel Study Uncovers Truth Behind Technology and the Workforce Back in 2011, Dell wanted to know about how technology was impacting the evolving workplace and vice versa. Fast forward, Dell and partner Intel decided that it was time for another look. First to see how far we may or may not have come and second to see what the road ahead might look like. The results have been published and confirm many observations regarding how much and how fast perceptions as well as realities are changing as well as revealed a few surprises. » NVIDIA's Shield Tablet: Possibly the Best Deal in Small Tablets Last week I spoke about buying a tablet and pointed out that the Amazon Kindle at under $200 is likely the most bang for the buck. So how can the NVIDIA Shield tablet be better? Well if you are into games it comes with a free subscription to NVIDIA's new Shield gaming service where you can play any game on the service off the Web for free. » 4 Keys to the High-Accountability Support Model: Moving from Hand-Off to Swarming It's time to enhance the traditional, 4-tier help desk model and apply it to the types of customers who technical support cares for. To begin, there needs to be an understanding and appreciation of what problems traditional contact center support models face today. » The 5 Hottest BYOD Trends to Watch for in 2015 Enterprise Mobility continued to make the headlines in 2014, with more innovative mobile devices and security threats and vulnerabilities than ever before. The fallout from many of these events offer valuable lessons learned, and how BYOD organizations adapt their priorities accordingly will have a huge impact on the industry going forward. Here are five of the most significant developments you can expect to see play out in 2015. Featured Resources » The Adoption Curve: Top-10 Characteristics of Pervasive Adoption of Audio / Video Conferencing & Collaboration » The Journey to Workforce Optimization (WFO) » Cloud File Sharing for DUMMIES » Jump-start Your New Year with the Right Content Strategy Advertise With Us General advertising Info: Click here    Become a TechZone360 columnist! Become a TechZone360 columnist! Want to contribute your expertise to a growing audience of communications technology professionals? Become a writer, blogger or columnist for the TechZone360 Web site and this newsletter. Contact Erik Linask at elinask@tmcnet.com for details. FOLLOW TECHZONE360   FEATURED MAGAZINES FEATURED EVENTS

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