Don’t miss your chance to review the “Best of 2014” CUSTOMER Magazine Strategic Solutions Series.

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Download While They Are Still Available! TantaComm has a "Fresh Message" for the Contact Center Marketplace TantaComm offers interaction and screen recording that is proven as reliable and scalable, a quality and performance management platform that is rich with features and easy to use, as well as the tools to meet PCI, HIPPA and other industry regulations. With a 98 percent annual customer retention rate, TantaComm is exceeding customer expectations. Neustar Delivers with Information, Analytics Neustar 's Wireless Do-Not-Call Service was a stepping-stone to Neustar's positioning as an information and analytics solution provider. Through other acquisitions, Neustar's customer intelligence, media intelligence, and activation and targeting capabilities came together in 2014 enabling the launch of PlatformOne, a cloud-based centralized marketing solution. It Starts with Reliable Quality Interaction Recording Interaction recording is the first step in the process to evaluate and improve customer service, increase quality, optimize a workforce, or ensure regulation compliance. However, in most cases it is the least discussed product when contact centers are considering workforce optimization solutions. Don’t miss your chance to review the “Best of 2014” CUSTOMER Magazine Strategic Solutions Series. NOTICE: This email was distributed by: Technology Marketing Corporation, 800 Connecticut Avenue, Norwalk, CT 06854. As a valued reader or attendee of TMC's publications and events, you will occasionally receive carefully-screened offers and free product information via email. If you no longer wish to receive this type of email, please Click Here to adjust your preferences.