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2014/12/18

White Paper: Customer-Centric Market Makes Product Systems Ineffective

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Oracle Corporation
White Paper: Customer-Centric Market Makes Product Systems Ineffective

How to Cultivate Loyal Retail Customers

Delivering an outstanding customer experience is critical to your business. Did you know that 86% of customers may stop doing business with a retailer if their experience is poor?*

Find out how to deliver the best retail experience to your customers. Oracle retail applications running on Oracle engineered systems can:
  • Reduce license costs by 76% while improving response times 14x
  • Optimize customer service across channels
  • Ensure customers are offered the right products when and where they choose to buy
  • Manage Big Data to deliver real-time customer insights
  • Enable self-service training, taking one burden off the plate of IT apps leaders
Find out how you can drive these results in your business.

*Harris Interactive, Customer Experience Impact Report

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