This eBook outlines the risks associated with choosing the wrong cloud or SaaS application; and offers some suggestions for creating a solid business continuity plan for your critical business apps.
Read this white paper to learn the six major customer relationship management (CRM) system showstoppers that can impede progress and that lead to the investment failing to deliver the desired ROI.
Combining agent-assisted service and self-service allows you to create innovative multimodal customer experiences. Read this white paper to gain seven new ideas for using automation to deliver the right service and meet those expectations every time.
Working for Your Success, Web Buyer's Guide
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