CUSTOMER Magazine December Digital Edition – Download Today!

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CustomerZone360.com December 2014 Account #:765470 Dear Colleague: Your December 2014 edition of TMC's CUSTOMER magazine is still available for download. Please click here to view the online version. Contents On the Cover Customer Experience Craze Drives More M&A Sections & Series Editorial Series Enterprise SBCs – Secrets Revealed Brought to you by AudioCodes Making the Contact Center Pay Off Brought to you by InfoCision Strategic Solutions Series Critical Telecommunications Database Could Be Transitioned Under FCC Process Brought to you by Neustar The Business Benefits of Better Sound Brought to you by VXi Engage New Methods for Matching Customers and Agents Help Improve the Service Experience Winning Online Strategies to Engage Customers & Employees Deliver Sales Amplication: Marrying CRM, Contact Centers & Potentially Other Systems Can Drive New Business The Role of Inventory Visibility in the Customer Experience Ask the Experts What the Mobile Customer Service Experience Should Be Brought to you by Interactive Intelligence Up Close The IN Crowd: High Tech Grows in Indiana Roundup Virtual Agents Accolades Customer Experience Innovation Awards Also In this Issue Content Boost Your Eyes and Ears: Here's What's New in Content Marketing News Bits Acquisition Emphasizes Automation Trend | AirSage, SpaceCurve Partner |DOZ Brings Crowdsourcing to Marketing | Epicor Buys QuantiSense | KANA Expands Enterprise | Microsoft, Thunderhead.com Join Forces | OnSIP Adds to Salesforce AppExchange | SpeechTrans Expands Translation, Transcription | TantaComm, Telopti Introduce Manage The Integrated Marketplace™ Advertising Index   Perspective A Lesson in Resilience - The First Chapter in Microsoft's Comeback Story by Rich Tehrani, Group Editor-in-Chief, TMC Angle Image Resolution By Paula Bernier, Executive Editor, TMC Experience Wearables, Marketing & the Customer Experience By Erik Linask, Group Editorial Director, TMC Digital Issue Sponsored By: Please click here to read it now! Sincerely, TMCnet.com e-Magazines Service This e-mail serves as notification that your digital magazine subscription's latest issue is available. If you have problems viewing the PDF, please email sthompson@tmcnet.com . To unsubscribe/cancel your subscription to this publication, click here