[Webcast Tomorrow] CX Innovations

Complimentary Webcast—Tomorrow Wed., Feb. 18, 2015, 12:00–1:00 PM CST 2015 Customer Experience Trends and Innovations Embraced by CX Leaders Presented by Mattersight with Special Guest Harley Manning of Forrester Research Please join us tomorrow, February 18, 2015, for a complimentary webcast presented by Mattersight featuring guest Harley Manning of Forrester Research. In this webinar, Harley will share the research findings from Forrester's Total Economic Impact study that show the impact personality has on customer experience. Key takeaways include: Trends and approaches that leading companies are using to improve CX. The results of personality pairings on CX, operations costs, and other target metrics, including findings from a new Forrester Consulting study commissioned by Mattersight. How you can apply these innovations to your organization. All attendees will receive a complimentary copy of the Forrester study “The Total Economic Impact of Mattersight Predictive Behavioral Routing.” 200 S. Wacker Dr. | Suite 820 | Chicago, IL 60606 © 2015 Mattersight Corporation. All rights reserved.