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| Display Your Brand Leadership to Your Target Audience! Dear Colleague, The May edition of CUSTOMER magazine is in development and I wanted to connect with you about the exciting features and opportunities for this issue. I’ve included the May issue highlights below. Please review the issue highlights to see if your product or solution should be highlighted amongst this content. | **Spring Savings Opportunity** Secure your placement in the May edition by March 20th and save 15% off a full-page advertisement! | As the leading magazine in communications, CUSTOMER is a primary resource decision makers depend on for information on CRM, contact/call center, and teleservices solutions. Additionally, 88% of our readers are directly involved in their company's purchasing decisions. (According to the latest reader survey.) May Edition Highlights: - Foreign Language Services Roundup
This buyers-guide style article will offer a sampling of what’s available in the foreign language customer service arena.
- Speech Recognition & Analysis
This piece will look at new advances in using speech analysis and recognition to better serve customers.
- Video in Advertising & Customer Service
This article will explore how Amazon, Google, and others are leveraging video to cater to and up sell customers and prospects. Deadline for May issue materials: April 2, 2015 Email me at ksundstrom@tmcnet.com to get your brand in this edition. Future issue deadlines: 2015 Editorial Calendar You can see the complete CUSTOMER magazine media kit here. | |
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Keep a civil tongue.