| 4 Considerations For VARs Ready To Put Managed Network Security Services At Their Core |
By Kirk Nesbit
VARs continue to be tasked with shifting their business models to keep up with the growing interest in “as-a-Service” solutions across the IT channel. The challenge today is developing the right strategy and identifying which specific managed services can increase business efficiencies and profits for the end user. |
| Keys To Managing Customer Relationships |
By Bill Andrews
The keys to managing customer relationships are the same as managing any personal relationship. It boils down to listening, being a good partner, having good rapport, building trust, being transparent, having integrity, and being there when someone needs you. A good customer-IT solutions provider relationship is like a successful marriage. |
| Report Your Way To A Better Customer Relationship |
| Running a successful managed services business is all about managing relationships. You need to constantly ensure that you are meeting your customers’ needs or they will take their IT business elsewhere. |
| Advantages Of Simultaneous Bluetooth And Wi-Fi Connectivity In Mobile Printers |
By Raul Palacios
ISVs and VARs should consider wireless printer selection as an integral part of the IT solution design and development process to ensure meeting varied connectivity requirements. |
| How EMI And BI Drive Operational Performance For Your Manufacturing Clients |
By Peter Guilfoyle
To be able to leverage enterprise manufacturing intelligence (EMI) and business intelligence (BI), it is importance to understand what each brings to the table for a manufacturer. Do you know the differences between enterprise manufacturing intelligence (EMI) and business intelligence (BI)? Are they interchangeable? Complementary? |
| Top 8 Trends For Field Service In 2015 |
By Joanna Rotter
Today's enterprise world is fast becoming based on a service economy. With ever advancing technologies and more options and resources to choose from, customers no longer want to buy just a product.they want an experience. That means businesses need to provide quality service encounters that make customers feel like they’re valued and in good hands. |
| Keeping Your IT Clients' PLM Grounded As Cloud Adoption Becomes More Mainstream |
By Chuck Cimalore
There is a lot of talk about cloud computing today and its exponentially growing presence among enterprise technology, particularly product lifecycle management (PLM). While PLM “in the cloud” is available today, its adoption can be slow. |
| How Do You Use "Subconscious Metrics" To Validate Identity |
By Ryan Wilk
Identity theft is the most common consumer complaint in America, as chronicled by the Federal Trade Commission’s annual report. Consumers were already a bit wary about the safety status of their online and store accounts — and then the data breach tsunami hit. Many household names were tarnished due to inadequate defense strategies to combat the innovative minds of cybercriminals. |
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