Telecommunications Companies Prepare For What Lies Ahead - Communications Solutions

Featured Articles » Telecommunications Companies Prepare For What Lies Ahead At the end of each year Telecom Asia reaches out to a cross-section of industry analysts and consultants for their predictions on the top trends for the year ahead. Telecom Asia surveys senior executives in an attempt to get a glimpse into where the telecom industry is heading over the next 12 month period. » Can Real-Time Communications and WebRTC Play a Secure Role in Healthcare? The healthcare industry today is a fascinating machine. Not only do nurses and physicians have access to medical information from around the world, they can access that information instantly to provide better care. Real-time communications ensures an expert can get in on the collaboration when needed. » Not Just In Schools: Telecommuting Takes Down the Snow Day Recently, we saw how technology was working to make school snow days a thing of the past. Now businesses are getting in on the act. » Omni-Channel a Boon for JC Penney We're all pretty familiar with the customer experience and everything related to customer relationship management. Now we're seeing a new wave in customer service in what's known as the omni-channel experience, which basically means businesses are using technology to better obtain data and help customers in need. Department store retailer JC Penney is looking to the omni-channel experience to improve business. Top Stories » Oracle Communications Collaborates with Intel, Showing End-to-End Service and Network Function Orchestration » GL Communications Announces Global System for Mobile Enhanced Test Suite » Voiceworks Launches International Brand with Expanded Total Communications Offerings » NetFortris Targets Retailers with New Cloud Communications Bundle TMCnet Free Premium Content » Monitoring the Mobile Business » Fleet and Asset Management: Transforming Logistics with Machine-to-Machine Communications » A Common Service Orchestration Platform for Unified Communications Featured Channels » Video Managed Services - Video Managed Services » VoIP Monitoring » Contact Center Quality Management Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

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