Verizon Steps Up its Unified Communications Ambitions - Communications Solutions

Featured Articles » Enterprise Communications Trends, Challenges, and Solutions As Jon Jorgl, GENBAND's president of enterprise, discusses in the upcoming April issue of INTERNET TELEPHONY magazine, a TMC publication, companies want to be able to move forward with new and improved communications capabilities, but at the same time, not every organization wants replace its existing systems. In these cases, the companies that cater to them need to create bridges between the old and the new. » Avaya Announces new Customer Service Solution for Google Platform Avaya recently announced that it had developed a contact center solution that would run on the Google platform. Customer Engagement OnAvaya Powered by Google Cloud Platform (CEOPGCP) will be offered as a service and be accessible from Chrome-based devices like the Chromebook. It is expected to be available this spring. » When the Apocalypse Comes, One Call Center Will be Ready In efforts to be perpetually available for customers, company call centers worldwide have tried to deliver on this sentiment using round-the-clock services and efficient automotive systems. Where many have failed, Edwards Answering Service has succeeded. » Top Signs Your Company Should Replace Its Legacy Phone System When faced with unprecedented expansion, replacing your legacy phone system with a cloud calling solution is not just a good idea, it's imperative. Top Stories » Verizon Steps Up its Unified Communications Ambitions » Ohio County Deploys Oracle Communications Solution to Launch NG 9-1-1 » New M2M Antenna Set To Improve Industrial Connectivity Everywhere » Snom Unveils DECT IP Handsets TMCnet Free Premium Content » Machine-to-Machine Communications Service Provider Benchmarking 2014 » Fleet and Asset Management: Transforming Logistics with Machine-to-Machine Communications » Optimizing the Communications Architecture: Calculating SIP Bandwidth with Infortel Select Reporting Featured Channels » Video Managed Services » SIP Trunking » IP Phones Advertise With Us General advertising Info: Click here Become a TMCnet columnist! Become a TMCnet columnist! Want to contribute your expertise to a growing audience of technology professionals? Become a writer, blogger or columnist for the TMCnet Web site and this newsletter. Contact TMCnet Group Editorial Director, Erik Linask, at elinask@tmcnet.com for details.     RESOURCES   Whitepapers Publications Videos Events Webinars Blogs Free eNewsletters

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