| | | Hello Colleague,
I'm eager to share some breaking industry news with you. Today Get Satisfaction—one of industry's largest online community platform providers, powering more than 1,000 communities—has been acquired by Sprinklr, the most complete social software company in the world.
Should you read further?
If you are a brand competing in a market where customers increasingly rely on the power of social channels to connect with you—the answer is, absolutely. Whether you're focused on optimizing the customer care experience, acquiring new customers or creating brand advocacy, the ability to connect at scale with customers via social channels is critical to your future.
We're thrilled to join the Sprinklr family of 700+ professionals powering more than four billion social connections across 77 countries, 70 languages, and 850 global brands. In the last five years, Sprinklr has created the Experience Cloud™, a platform that is redefining how brands manage customer experiences across third party social networks (Facebook, Twitter, LinkedIn, etc.) and first-party digital properties (websites, blogs, and online communities). Get Satisfaction's customer community platform will be an integral part of that solution.
No Better Time To Embrace Community
The need for community as part of your business strategy has never been stronger. And with this acquisition, the community experience we offer to more than 1,000 customers worldwide is better than ever. Register here to attend our webcast on April 23.
Let's Talk
Have we gotten you excited about discussing how Get Satisfaction—under the Sprinklr umbrella—will help you build rich, rewarding relationships with your customers? When is a good time for us to talk in the next few days?
Community Now!
Rahul Sachdev
President & CEO
Get Satisfaction
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