Webinar: Customer Journey help from Aberdeen Research and Enghouse

Journey Management in the Contact Center The Path to Superior Service Experiences.   Attend Aberdeen Group and Enghouse Interactive's webinar on April 28, where you'll learn: What is journey management? How to use journey management to maximize omni-channel results Steps to reduce customer effort through self-service How to enable contact center agents with timely and relevant insights Real-life examples from your peers   John Cray VP of Product Management        Enghouse Interactive       Omer Minkara Research Director, Contact Center and Customer Experience         Aberdeen Research Group   Webinar April 28 hosted by Aberdeen Group and Enghouse Interactive  Journey Management in the Contact Center: The Path to Superior Service Experiences. When: April 28, 2015 | 9am PT/12pm ET  Presenters:  John Cray VP of Product Management Enghouse Interactive Omer Minkara Research Director, Contact Center and Customer Experience Aberdeen Research Group REGISTER   2095 W. Pinnacle Peak Rd., Ste 110, Phoenix, AZ 85027  |  +1.602.789.2800 Copyright © 2015. All rights reserved.